Joint Base Elmendorf-Richardson Holidays from NZ$1,764

The hotel was an average hotel. It looked nothing like the pictures. The front desk gave us a room above the dumpsters with the window open so it smelled like trash. They gave us another room that was they said didn’t face the lake, but it did. They had no clue at the desk what rooms were what. We went to dinner there after traveling all day from Denver and the restaurant was out of salmon. The next morning we went to get coffee before one of our day trips and it was closed because something was broken. Our room was only cleaned twice. And when we got home, I had a charge on my credit card for $120 that I wasn’t told about. Pretty disappointed.

The property and all involved is beautiful! The staff was congenial and very helpful. The food was delicious.

Stains on pillows, staff that made us feel uncomfortable, eerie

An absolutely BEAUTIFUL stay! The room was so clean, the giant bath tub was to die for! Breakfast was delicious and intimate in the best of ways! I would stay here 100 times over!! Highly, highly recommend!!

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.