6/10 Okay
MICHELINE
Travelled with family, Business traveller
20 Feb 2024
Liked: Cleanliness
Staff at front desk generally helpful.
Staff at the restaurant is a different story .The first night the fact that we had paid for our dinner with my daughters' card they called us rudely on the phone inpur room asking me to come to the dining to pay for my dinner . when I told them that my daughter had paid they ask that my daughter go to the dining room to pay. Only to apologise later that it was a mistake. !
I did complain to the management. If indeed WWE did not pay it would have been sufficient to put the sum owed on the room bill.
In addition shuttle trip from J'burg airport to the Hotel in Pretoria was overcharged by 250 rands . The hotel being aware of how we were swindled reimbursed 250 in cash when we checked out
Quite an experience .
MICHELINE
Stayed 3 nights in Feb 2024