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Crowne Plaza Johannesburg - The Rosebank

Hotel Class
4 out of 5

Information

Reviews

4.2 / 5Very Good
243 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Rosebank Mall
    3 min walk
  • Popular Location
    Johannesburg Zoo
    4 min drive
  • Popular Location
    South African Museum of Military History
    4 min drive
  • Airport
    Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Single Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Club Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Johannesburg

Located in Johannesburg, Crowne Plaza Johannesburg - The Rosebank is in the city centre and connected to a shopping centre. South African Museum of Military History and Museum Africa are cultural highlights, and travellers looking to shop may want to visit Sandton City Mall and Nelson Mandela Square. Travelling with kids? Don't miss Johannesburg Zoo and Montecasino.

Visit our Johannesburg travel guide

What's nearby

  • Popular Location
    Rosebank Mall - 3 min walk
  • Popular Location
    Johannesburg Zoo - 4 min drive
  • Popular Location
    South African Museum of Military History - 4 min drive
  • Popular Location
    Melrose Arch Shopping Centre - 5 min drive
  • Popular Location
    Sandton City Mall - 6 min drive

Getting around

  • Johannesburg Sandton Station - 12 min drive
  • Ellis Park Station - 15 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive

Restaurants

  • Where to eat
  • Fresh Restaurant – Serves breakfast daily.
  • Butcher Block – Steakhouse with a bar. Serves lunch and dinner daily.
  • Rosebank Cafe – Café. Serves light fare daily.
  • Circle Bar – Restaurant. Serves light fare.

About this property

Crowne Plaza Johannesburg - The Rosebank

4-star Art Deco hotel connected to a shopping centre in Greater Johannesburg Metropolitan Area
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 318 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and plasma TVs with satellite channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
Crowne Plaza Johannesburg - The Rosebank offers 318 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead, designer toiletries, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: ZAR 215 per person (approximately)
  • Airport shuttle fee: ZAR 560 per person (one way)
  • Self-parking fee: ZAR 50 per night
  • Late check-out fee: ZAR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Johannesburg Rosebank Hotel
  • Crowne Plaza Rosebank Hotel
  • Crowne Plaza Johannesburg Rosebank
  • Crowne Plaza Rosebank
  • Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Self parking: ZAR 50 per night
  • Extended parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (6445 square feet)

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • iPod dock
  • plasma TV
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby activities

Activities

  • Golf

Where to eat

  • Fresh Restaurant – Serves breakfast daily.
  • Butcher Block – Steakhouse with a bar. Serves lunch and dinner daily.
  • Rosebank Cafe – Café. Serves light fare daily.
  • Circle Bar – Restaurant. Serves light fare.
4.2

Very Good

5 - Excellent
108
4 - Good
98
3 - Okay
24
2 - Mediocre
8
1 - Poor
5
4.4
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and accommodating. Hotel was very clean also.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Was under renovation... pool was not accessible, taxi pick-up was unclear

Stayed 3 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The decor was beautiful. Great to have hotel provide free transpotstion to local spots.

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming

The staff is very friendly and welcoming. The ambiance is beautiful. The staff made me feel so at ease. Everything was just as the pictures (well besides the pool....i thought it was on the roof lol).

Stayed 2 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Small room in great location, with great breakfast

Most of the reception staff were very helpful, and they were quick to respond to our requests and bring something to our room as needed. The breakfast, which we paid for in advance, was superb. Lots of options, and the staff attended to our needs and asked for our coffee orders. We had delicious espresso drinks each morning. Thanks, Alfred! The room we were given was tiny. It should not be a hotel room except at inferior properties. In Rosebank, at 4-star level, my room was awful. The bed took up most of the main room, and the toilet was squeezed between the shower and the sink in a space that reminded me of an airplane lavatory. Lastly, the night-shift manager at reception helped us out and she was sweet and competent. We had to solve a problem that emanated from the tour service the hotel uses as subcontractors. That company was awful! The hotel should sever all business ties with that company (Professional Passenger Services). I tried to book two guided tours with them, and they were incompetent, rude, dishonest, and scheming. Moments before my first tour started, they tried to raise the cost and "shake me down" for more money. I luckily did not take the tours. Still, the company submitted a bill (to my room) for one tour. The hotel manager fixed this and deleted the tour cost. I never received an apology from them. They are not "objective" people who should run the concierge desk at all. Crowne Plaza needs an "independent" concierge team.

Stayed 3 nights in Aug. 2019

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