Is Sergei Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sergei Palace Hotel?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Sergei Palace Hotel on 26 Sept 2025 start from NZ$302.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sergei Palace Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sergei Palace Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Sergei Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ILS 380 per vehicle applies.

Where is Sergei Palace Hotel located?

Located in Jerusalem City Centre, this hotel is within 1 mi (2 km) of Ben Yehuda Street and Western Wall. Zion Square and Ethiopian Church are also within 5 minutes.

Sergei Palace Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveller

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Beautiful and safe hotel with friendly and reliable staff. I plan to stay here again in the future.

Stayed 2 nights in Apr 2025

10/10 Excellent

Nadav

10 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely quiet central hotel

The hotel is beautiful and well situated. The staff is very hospitable and helpful. We had a splendid time and highly recommend the place.

Stayed 1 night in Feb 2019

10/10 Excellent

Elena

13 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Very comfortable and friendly.

Stayed 6 nights in Aug 2023

10/10 Excellent

Chris

10 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful facility, friendly staff, clean, beautiful gardens. Great breakfast. Nice area to walk to downtown & old city.

Stayed 3 nights in Jun 2023

10/10 Excellent

Darren

30 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This historic hotel is only 3 blocks from Old Town and close to all shopping and dining. Great price for such an amazing place. Their entire staff especially Bashar are very helpful, interesting and supportive. Will come stay here again!

Stayed 4 nights in Jul 2023

10/10 Excellent

Leo

13 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been batter.

Stayed 4 night sin April 2023. Couldn't have been better. Great breakfast.

Stayed 4 nights in Apr 2023

8/10 Good

Mark

4 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great staff.

The hotel is well located for both the old town and restaurants. It also has good access to public transport. The staff were very helpful and rooms were cleaned daily to a very good standard. If you're staying in one of the rooms facing the street it can get a bit noisy but it didn't go on too late.

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

15 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is about 7,8 minutes walk from light rail station. Also convenient to walk to attractions and lots of eateries. Nice and friendly staff. Breakfast is good. There’s a restaurant next to the hotel. We love the food, especially the Russian recipes

Stayed 4 nights in May 2023

8/10 Good

David

24 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience

Great location and beautiful gardens. Be aware that if you have an external faced bedroom closest to the bars around 50m away you may experience noise at night at the weekends. Otherwise very quiet and relaxing. Staff very helpful and friendly and would stay again.

Stayed 4 nights in Nov 2022

10/10 Excellent

Anne

13 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you want a charming old world stay with location to food and Jaffa Gate, a beautiful garden and restaurant and great varied healthy breakfasts, well, the Sergei is for you! We loved every minute and so appreciate the support of Alex at the front desk, a waiter who always had a warm friendly demeanor. Staff were just lovely. We stayed 7 nights.

Stayed 1 night in Nov 2022

8/10 Good

Idrees

10 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities

Centrally located very close to Jaffa Street. Need to provide help and advise for local tours. Need to use proper crockery and cutlery rather than disposables.

8/10 Good

Susan

7 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is an old building… a former Russian hospice. It is dates but clean and the beds are comfortable. It is on an excellent location just up the Street from the trolley. Breakfast is good…Russian… but you can get an omelette and different egg options. The staff at the restaurant were especially attentive and really did their best to please while the rest of the staff was helpful and friendly. I would stay there again.

Stayed 4 nights in Mar 2023

10/10 Excellent

Maria Fernanda

25 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Place and staff are very nice and friendly, specially Mohammed on reception that unfortunately I couldn’t say good bye. Adding Alex as well where helped us when we arrived there. One thing that could improve is the wifi signal on the rooms, overall I would recommend to everyone.

Stayed 3 nights in May 2023

8/10 Good

Kathleen

21 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked staying here for 5 nights as it was very close to restaurants and businesses to shop at. The palace was quiet except it was the World Cup finals so we didn’t mind a bit of noise. Our room had a bedroom and a sitting room , which we loved after spending a full day walking around the country. One room for sleeping, one room for hanging out. The breakfast was a bit boring as we were the only ones staying there for a few of the days but the staff made the breakfast as enjoyable as possible.

8/10 Good

Marty D.

2 Oct 2022

Liked: Cleanliness, property conditions & facilities

Hotel property was built in 1886 and was recently renovated . No elevator but only 2 floors . Israeli breakfast was adequate . hotel sign in front very small so not easy to find the first time . hotel staff nice and helpful ...especially Elena

Stayed 4 nights in Sep 2022

4/10 Poor

Lesliet

12 May 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room had no shawer only a bathtub which was not conviene for my senior parents, thank God it was only one night.

Stayed 1 night in May 2023

10/10 Excellent

Olman

7 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The Sergei is like a fairy tale little castle with its own bar/cafe in the outskirts of busy Jerusalem. The rooms are much more accommodating than anything else around, which makes the extra block walk worth it. Unfortunately, parking is very limited and my beautiful room was upstairs with no elevator, but then again, worth it. The only 2 drawbacks were lack of pool and the terrible view from my window which took away all the glamour of this dreamy hotel. It gets 4.5 stars from me.

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

10 Aug 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Bad service, goods rooms.

There not alweys been there someone who can speak hebraw, and when we saidnthay to the manager he answered in rude way. Onky ine key ti the rooms, even we asked for two, its not avilable. Reception not reall have someone 24 hours. Breakfest is VERY poor

Stayed 2 nights in Aug 2023

10/10 Excellent

Anne

16 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Sergei Palace is actually a palace. It holds a lot of history of past travelers from Russia who enjoyed their stay in the Holy Lands over 100 years. There is a real majesty and elegance in the place. As you pass through the wide stone entrance you are confronted with a beautiful crystal lit center garden with trees, a fountain and tiny lights which illuminate a restaurant tucked in back. The rooms have an old world elegance to them with bathrooms that are modern and marble. The staff were wonderful. Alex at the front desk was very friendly as were the cleaning crew and the serving crew. Breakfasts were included in our plan which was a surprise as my husband and I don’t usually eat early. It became a lovely habit to choose from a very wide selection of freshly prepared foods—cold fish, egg dishes, cheeses, yoghurt and salads—-a real variety of foods to sample. Cappuccino machine made a very good espresso. We loved planning our day in the comfort of this charming building in the garden. The location could not have been better. We were close to so many nice takeout places on Jaffa street which would bring us down to The Jaffa Gate of old city. The area is itself historical, so the walk to the old city could include stopping to look at the plaques on many of the buildings.

Stayed 6 nights in Nov 2022

6/10 Okay

Rafael

2 Aug 2025

Liked: Cleanliness, staff & service, amenities

fantastic location you can do it all just by walking good price free parking nice stuff . Brakefast is only basic Room is big clean basic furnitures .The garden and arcituctures are relaxing .Rafael ben nun -Israel

Stayed 2 nights in Jul 2025

2/10 Terrible

Dan

2 Apr 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

menachem

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Moon Kyu

26 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시설은 너무나 마음에 들었습니다 예약이 추가로 되어 있어 시비를 가리느라. 시간이 지체되었는데 해결이 잘 된것 같네요 조식이 신선하고 맛있었습니다 위치도 좋았습니다.

Stayed 1 night in Sep 2023

10/10 Excellent

Vadim

18 Sept 2023

Stayed 3 nights in Sep 2023

8/10 Good

Yaara

25 Aug 2023

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Aug 2023

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Sergei Palace Hotel Reviews

Excellent

9.4