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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Guest reviews

3.9 out of 5 Good
260 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationMachane Yehuda Market4 min walk
Popular LocationBen Yehuda Street6 min walk
Popular LocationSt. George's Cathedral3 min drive
AirportTel Aviv (TLV-Ben Gurion)41 min drive

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  • Superior Twin Room

    Room amenities

    • 17 sq m
    • Sleeps 3
    More detailsSuperior Twin Room
  • Deluxe Twin Room

    Room amenities

    • 19 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room
  • Deluxe Twin Room, Balcony

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room, Balcony
  • Comfort Twin Room

    Room amenities

    • 13 sq m
    • Sleeps 2
    More detailsComfort Twin Room

About this area

Jerusalem

Located in Jerusalem, Prima Palace Hotel is in the city centre and near a metro station. Machane Yehuda Market and Ben Yehuda Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Temple Mount and Mount Zion. Jerusalem Bird Observatory and Bloomfield Science Museum are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.
Visit our Jerusalem travel guide
View map
Popular Location

What's nearby

  • Machane Yehuda Market - 4 min walk
  • Ben Yehuda Street - 6 min walk
  • Garden Tomb - 3 min drive
  • St. George's Cathedral - 3 min drive
  • Damascus Gate - 11 min drive

Getting around

  • Yekuti'el Adam Station - 7 min drive
  • Jerusalem (JRS-Malha Railway Station) - 8 min drive
  • AirportTel Aviv (TLV-Ben Gurion) - 41 min drive

Restaurants

  • Barrakat Hall — 1 min walk
  • Shoham Hall — 1 min walk

About this property

Prima Palace Hotel

Hotel with restaurant, walk to Machane Yehuda Market
This smoke-free hotel features a restaurant, self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All rooms are individually decorated and offer free WiFi and hairdryers. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find fridges and safes.
Prima Palace Hotel offers 76 forms of air-conditioned accommodation with a safe and a hairdryer. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: ILS 120 per day

Food and drink

  • Breakfast available for a fee: ILS 50 for adults and ILS 25 for children
  • 1 restaurant

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Hebrew
  • Russian

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Climate control (heating)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 18 September 2020 to 10 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for ILS 8.5 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: ILS 50 for adults and ILS 25 for children (approximately)
  • Self-parking fee: ILS 120 per day
  • Crib (infant bed) fee: ILS 8.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Prima Palace Hotel Jerusalem
Prima Palace Hotel
Prima Palace Jerusalem
Prima Palace
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at Prima Palace Hotel and receive a full refund?
Yes, Prima Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Prima Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Prima Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Prima Palace Hotel?
Self-parking is available for ILS 120 per day.
What time is check-in at Prima Palace Hotel?
Check-in is from 2 PM to anytime.
What time is check-out at Prima Palace Hotel?
Checkout is at noon.
Where is Prima Palace Hotel located?
Located in the heart of Jerusalem, this hotel is within a 10-minute walk of Machane Yehuda Market and Ben Yehuda Street. Jerusalem Great Synagogue and Mamilla Mall are also within 1 mile (2 km).
3.9
Good
260 reviews
5 - Excellent
91
4 - Good
100
3 - Okay
38
2 - Poor
15
1 - Terrible
16

4.2/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Property conditions & facilities
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was very special and restful looking. The rooms were nice and quiet and clean although the beds and blankets were on the small side.
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019