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Reviews

487 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Machane Yehuda Market
    14 min walk
  • Popular Location
    Hebrew University of Jerusalem
    14 min walk
  • Popular Location
    Ben Yehuda Street
    18 min walk
  • Airport
    Tel Aviv (TLV-Ben Gurion)
    40 min drive

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Book online or call:

+64 9913 4658
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room, 2 Single Beds, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Single Beds, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Single Beds, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Presidential Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Jerusalem

Located in Jerusalem, Crowne Plaza Jerusalem is in the city centre. Western Wall and Al-Aqsa Mosque are notable landmarks, and travellers looking to shop may want to visit Ben Yehuda Street and Machane Yehuda Market. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.

Visit our Jerusalem travel guide
Popular Location

What's nearby

  • Machane Yehuda Market - 14 min walk
  • Hebrew University of Jerusalem - 14 min walk
  • Ben Yehuda Street - 18 min walk
  • Jerusalem Great Synagogue - 3 min drive
  • Israel Museum - 3 min drive

Getting around

  • Jerusalem Malha Station - 8 min drive
  • Yekuti'el Adam Station - 12 min drive
  • Tel Aviv (TLV-Ben Gurion) - 40 min drive

Restaurants

  • Where to eat
  • Hamsa – Serves breakfast and lunch daily.
  • Alouma – Restaurant offering Indian cuisine. Serves lunch and dinner daily.

About this property

Crowne Plaza Jerusalem

Jerusalem hotel in Kiryat HaLeom, near Machane Yehuda Market
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club and a bar/lounge. All 397 rooms provide conveniences such as sofa beds and coffee makers, plus balconies and flat-screen TVs with cable channels. 24-hour room service, minibars and in-room massages are among the other amenities available to guests.
Crowne Plaza Jerusalem offers 397 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels.
Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Internet access (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: ILS 50 per night
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: ILS 95 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Full-service spa
Indoor pool
Outdoor pool
Pilates classes
Sauna
Shopping
Tennis

Family friendly

Babysitting/childcare
Dry-cleaning service
Indoor pool
Laundry facilities
Outdoor pool
Sofa bed

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Multilingual staff

Languages spoken

English
Hebrew

Business services

6 meeting rooms
Business centre
Conference centre

Outdoors

Garden
Terrace

Spa

6 treatment rooms
Body scrubs
Body treatments
Couples treatment room(s)
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Shared men/women areas in public bath
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Sofa bed

Bathroom

Hairdryer

Entertainment

TV channels
flat-screen TV

Food and drink

Coffee/tea maker
In-room dining only
Minibar

Outdoor space

Balcony

More

Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

  • Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel will be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: ILS 95 per person (approximately)
  • Self-parking fee: ILS 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:30 AM to 9 PM Set meals are served in guest rooms only (no menus or public dining).

Property is also known as

  • Crowne Plaza Jerusalem Hotel
  • Crowne Plaza Jerusalem
3.3

Guest rating

5 - Excellent
102
4 - Good
152
3 - Okay
93
2 - Mediocre
76
1 - Poor
64
3.3
Cleanliness
3.3
Service and Staff
3.1
Amenities
3.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and there to help. The food wwas delicious

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location near the Central Bus Station and rail nearby. Very clean and great beds.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep. 2018

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Terrible service, dirty with stains, very dilapidated, would not recommend to anyone! In fact, Hotels .com should not even sell it!

    Stayed 2 nights in Oct. 2019

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