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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, iron/ironing board

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMachane Yehuda Market14 min walk
    Popular LocationBen Yehuda Street18 min walk
    Popular LocationHolyland Model of Jerusalem20 min walk
    AirportTel Aviv (TLV-Ben Gurion)40 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • City view
    • Sleeps 2
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    More detailsExecutive Room, 2 Single Beds, Non Smoking
  • Room, 2 Single Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking
  • Room, 2 Single Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking, City View
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    More detailsPresidential Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking, City View

About this area

Jerusalem

Located in Jerusalem, Crowne Plaza Jerusalem is in the city centre. Western Wall and Jaffa Gate are notable landmarks, and travellers looking to shop may want to visit Machane Yehuda Market and Ben Yehuda Street. Jerusalem Bird Observatory and Bloomfield Science Museum are also worth visiting.
Visit our Jerusalem travel guide
View map
Popular Location

What's nearby

  • Machane Yehuda Market - 14 min walk
  • Ben Yehuda Street - 18 min walk
  • Holyland Model of Jerusalem - 20 min walk
  • St. George's Cathedral - 4 min drive
  • Israel Museum - 10 min drive

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 13 min drive
  • Yekuti'el Adam Station - 19 min drive
  • AirportTel Aviv (TLV-Ben Gurion) - 40 min drive

Restaurants

  • Hamsa — 1 min walk
  • Alouma — 1 min walk

About this property

Crowne Plaza Jerusalem

Jerusalem hotel in Kiryat HaLeom, near Israel Museum
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club and a bar/lounge. All 397 rooms provide conveniences such as sofa beds and coffee makers, plus balconies and flat-screen TVs with cable channels. 24-hour room service, minibars and in-room massages are among the other amenities available to guests.
Crowne Plaza Jerusalem offers 397 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

5th Element has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: ILS 50 per night
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: ILS 95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Hebrew

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Shared men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.

Renovations and closures

This property is closed until 30 November 2020 (date subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: ILS 95 per person (approximately)
  • Self-parking fee: ILS 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 9 PM
Set meals are served in guestrooms only (no menus or public dining)
Guests under 17 years old are not allowed in the spa

Property is also known as

Crowne Plaza Jerusalem Hotel
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Crowne Plaza Jerusalem Hotel
Crowne Plaza Jerusalem Jerusalem
Crowne Plaza Jerusalem Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Jerusalem and receive a full refund?
Yes, Crowne Plaza Jerusalem offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Jerusalem cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Jerusalem have a pool?
Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:30 AM to 9 PM.
Is Crowne Plaza Jerusalem pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Jerusalem?
Self-parking is available for ILS 50 per night.
What time is check-in at Crowne Plaza Jerusalem?
Check-in is from 3:00 PM to 11:30 AM.
What time is check-out at Crowne Plaza Jerusalem?
Checkout is at 11 AM.
Where is Crowne Plaza Jerusalem located?
Located in Kiryat HaLeom, this spa hotel is within a 15-minute walk of International Convention Centre and Machane Yehuda Market. Israel Museum and Ben Yehuda Street are also within 1 mile (2 km).
3.5
Good
4 reviews
5 - Excellent
1
4 - Good
1
3 - Okay
1
2 - Poor
1
1 - Terrible
0

3.8/5

Cleanliness

3.2/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Business traveller
Sad face IconDisliked: Staff & service
Bellow the standard level from Crowne Plaza hotels
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and there to help. The food wwas delicious
Stayed 1 night in Jan 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Staff & service, amenities
Chambre décevante. Difficultés à joindre la réception depuis la chambre. Demandes multiples sans réponse
Stayed 3 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Début à l'hôtel difficile à cause du bruit de travaux incessants à l’étage supérieur. Je voudrai remercier EMAD le manager de l’hôtel qui a pris le temps de m'écouter et m’a proposé en compensation une suite au 21ème étage les 2 derniers jours de mon séjour qui a bien terminé. Je remercie aussi WISSAM le supervisor qui sait recevoir les clients avec une grande amabilité. Bravo le management du Crowne Plaza Jérusalem...!
Stayed 5 nights in Jan 2020

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