Is 21st Floor 360 Suitop Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 21st Floor 360 Suitop Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at 21st Floor 360 Suitop Hotel on 19 Sept 2025 start from NZ$404.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 21st Floor 360 Suitop Hotel?

Self-parking is available for USD 26 per day.

What time is check-in at 21st Floor 360 Suitop Hotel?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

Does 21st Floor 360 Suitop Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is 21st Floor 360 Suitop Hotel located?

Located in Jerusalem City Centre, this hotel is within a 5-minute walk of Ben Yehuda Street, Independence Park and Jerusalem Baptist Church. Zion Square and Tiferet Yisrael Synagogue are also within 10 minutes.

21st Floor 360 Suitop Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Ari

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prof

great host and great place to stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Jerrold

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 5 nights in Mar 2025

10/10 Excellent

Svetlana

14 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were a group of 5 and in any other place we would have been forced to get two rooms. This hotel has two bedrooms and a sofa bed in the living area. Fully equipped kitchen, huge dining area and amazing views. The breakfast is a choice of one of the nearby restaurants and was perfect. The place is a little old, but for our needs it was absolutely amazing. Oh, and the reception crew was the most helpful I have ever encountered. We will 100% stay again and recommend to everyone.

Stayed 2 nights in May 2025

10/10 Excellent

SON

21 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a good trip with excellent hotel.

Stayed 4 nights in Sep 2023

10/10 Excellent

Elizabeth

11 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful , great location , very comforatble , i recomend it a lot !

Stayed 2 nights in Oct 2023

10/10 Excellent

Mariya

17 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious rooms and location is good

Stayed 2 nights in Jun 2023

10/10 Excellent

Yissacher Dov

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best place I’ve stayed in I had one thing that bothered me and that was the in the winter they don’t have air conditioning only heating and if you are like me and need to sleep cold it can get in the way a lot but let me tell u it was still worth it this place is amazing but they should fix that all in all 10/10

Stayed 6 nights in Jan 2025

10/10 Excellent

Scott

13 Aug 2023

Views are great especially facing old city

Stayed 3 nights in Aug 2023

8/10 Good

Carmelita

31 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.

Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

6 Oct 2024

Liked: Staff & service, property conditions & facilities, room comfort

Position and View is Great

Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else

Stayed 3 nights in Oct 2024

8/10 Good

Jill

23 Dec 2022

Liked: Staff & service, room comfort

Great location

Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing

Stayed 4 nights in Dec 2022

10/10 Excellent

Richard

26 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.

Stayed 1 night in Oct 2022

10/10 Excellent

MINDEL

26 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very happy though a little difficult with car parking and strollers narrow exit way

10/10 Excellent

Stephen

1 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse luxury!

This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!

Stayed 4 nights in Jul 2023

10/10 Excellent

Abraham

11 Jan 2024

Liked: Cleanliness, staff & service, amenities

easy check in. very friendly helpful staff wasn't able to use AC

Stayed 3 nights in Jan 2024

10/10 Excellent

Oz

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at this apartment was honestly unforgettable! From the moment we walked in, we were blown away by how spacious and comfortable the room was—it felt more like a full suite than a typical vacation rental. There was so much room to breathe, unpack, and just settle in, which made a huge difference for us. The location couldn’t have been better. Being right in the center of Jerusalem meant we were able to walk to most of the main attractions, amazing restaurants, and shops. Whether we wanted to explore the Old City, grab a bite nearby, or just take in the local atmosphere, everything was so accessible. But hands down, the best part was the view. Being on the 21st floor gave us this absolutely breathtaking, wide-open view of the city. We spent every morning and evening just looking out the window or stepping onto the balcony—it’s something that pictures just can’t capture. It gave us a real sense of peace and perspective. Also, major shoutout to the cleanliness. The place was spotless when we arrived—everything felt fresh, well-kept, and thoughtfully prepared. You could tell the hosts really care about making sure guests are comfortable. This place really made our trip feel special. It was a perfect mix of location, comfort, and those little “wow” moments that you don’t forget. Would absolutely stay here again!

Stayed 1 night in Mar 2025

8/10 Good

Stephen

10 Oct 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.

Stayed 6 nights in Oct 2023

10/10 Excellent

AnAs

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A Perfect Family Stay at the 21st Floor Hotel – Highly Recommended! We recently stayed at the 21st Floor Hotel in Jerusalem for a family vacation, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, friendly, and attentive to every need—whether it was giving us tips on the best local restaurants or helping us organize transportation. One of the biggest highlights of this hotel is its unbeatable location. It’s situated right in the heart of Jerusalem, and we loved how close it was to everything. Machne Yehuda Market is just a short walk away. We also walked to the Western Wall (Kotel) several times during our stay. It’s about a 25-minute walk through the beautiful streets of Jerusalem, and we really appreciated being able to experience the city on foot. The suites themselves are exceptional. We stayed in one of the family suites, and it was incredibly spacious—plenty of room for everyone to relax. The suite was thoughtfully designed with a modern touch, and the large windows gave us breathtaking panoramic views of the city. The layout is perfect for families, with separate areas for sleeping, lounging, and even a small kitchen space that came in handy. Another thing that stood out was the impeccable cleanliness of the hotel. Housekeeping kept everything spotless, and the suite felt fresh and well-maintained every day.

Stayed 1 night in Mar 2025

8/10 Good

david

11 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It doesn’t look like a hotel from the outside. But when you go to 21 st floor there’s the apartments. Excellent view! So much to do around. Very walkable. Excellent breakfast from local venders. Friendly staff too. A couple minor maintenance issues but the rooms are comfortable and have everything you need.

Stayed 2 nights in Jun 2023

10/10 Excellent

Noah

3 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a gem. Yoel and his team are professional, reliable, communicative, and accessible. The property is in the most ideal location, directly across the street from Ben Yehuda. Rooms are updated, very large, and private. Views are incredible.There is also a Shabbos elevator. Very affordable for what you are receiving. I'd stay here over the smaller rooms at the more expensive hotels any day. Would definitely stay here again.

Stayed 4 nights in Jul 2022

2/10 Terrible

ido

28 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

During check-in, the receptionist demanded an additional payment with various claims. I insisted that I shouldn't pay anything beyond the VAT, but the worst part was that he spoke to us disrespectfully. We didn't receive the wine in our rooms as stated, and nothing was upgraded for us.

Stayed 1 night in Sep 2024

4/10 Poor

Alon

11 Jun 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Our department was not clean - to say the least: rice in sink, hair in bathroom and more The toilet seat was broken as were mirror,s.

Stayed 3 nights in Jun 2023

6/10 Okay

Moshe

11 Jan 2023

Liked: Room comfort

Disliked: Cleanliness

Kind of a let down

It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5.

Stayed 3 nights in Jan 2023

8/10 Good

Daniel

1 Jul 2023

Liked: Staff & service

Disliked: Property conditions & facilities

The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives.

2/10 Terrible

Brian

27 Apr 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was not rendered by the hotel. I showed up to the hotel to check in and nobody was there to answer the interphone or be available during our arrival day, therefore; I could not use the service. I left the hotel without knowing where to go at 5am. The least that the hotel could do is a refund, but not even. I paid for a service that I have never used. I am warning everybody DO NOT to go to this hotel EVER.

Stayed 2 nights in Apr 2023

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