"When we first arrived, the hotel seemed okay. It wasn’t the greatest but it wasn’t the worst so we decided to stay. We were given our room key and pointed toward the elevator. The elevator was sketchy. It was making a lot of noise. That was our first warning. We get to our floor and there are marks all on the wall, it looked like the floor was slightly neglected. We open the door to our room and it’s better than expected but not the best. We walked to the bedroom door and tried to flip the switch. The switch doesn’t work. So we had to fumble in the dark to find the light. Once we found the light it was fine. Then I went to plug in my phone to the socket and it wasn’t working. The next day the elevator was making more strange noises. By the time we got back, it allowed us one more trip and then it broke when my husband was trying to come up to the 6th floor. He told the front desk attendant that the elevator was not working and instead of a simple courteous apology, the attendant was nonchalant, unapologetic and told my husband that he could take the second hallway stairs to his 6th floor room. There were no signs on the floors to direct those who did not know the elevator was broken to the correct staircase. There were two staircases and one only led to the outside. It’s annoying when you go down 12 flights of stairs and cannot get to the lobby. The breakfast was okay."
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