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"It’s our third times staying at Heritage for the last 6 years love the location, friendly staff and great breakfast. It’s good to know the hotel is practicing eco system. My disappointment was there is no hand towels and extra toilet paper(I have to request them). The bath M"

"My second time staying here. Extremely nice place. Great breakfast, nice pool, great location, comfortable bed, friendly staff, great views, very safe and chill place. There may be some little things others may nit pick about, but for me, it’s a perfect place to stay. A home away from home. My go to hotel when I visit Indonesia again."

"I like to staying in this place very nice people."

"Not really a good experience staying at the hotel. Started with not getting the room based on the reservation. They said that one of the reserved rooms were not available. The hotel did upgrade the room with additional extra bed. But the AC temperature in the room was not cold at all. The engineer came to fix the AC, but it didn't work at all. I called the front desk to ask for moving me to different room. I had to wait more than two hours to get the new room. The new room was great, but the AC was still not cold. It was better, but still not cold. My friend who stayed with me and one of the hotel housekeepers confirmed that the AC temperature was not cold. I have upcoming reservation in Swiss-Bellin in Malang on July 26th. I do hope that I will not getting the same experience. "

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"It was a chic and clean hotel in the center of the city. The staff was very friendly."