Pool

Reviews of Jaipur Marriott Hotel

5 out of 5
Jaipur Marriott Hotel
Ashram Marg Near Jawahar Circle, Tonk Road, Jaipur, Rajasthan

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 493 reviews" "
Rating 8 - Good. 112 out of 493 reviews" "
Rating 6 - Okay. 23 out of 493 reviews" "
Rating 4 - Poor. 18 out of 493 reviews" "
Rating 2 - Terrible. 21 out of 493 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent Marriott property. Awesome room. Great breakfast, dinner, and spa.
Stayed 6 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a five star luxury hotel 5-10 minutes from the airport. (A shuttle taxi costs 700rps). Great dinner buffet - highly recommended and worth the splurge. Very nice staff. Faultless really. Only good as an airport location hotel - it's too far from the old city or fort to use it as a base. Unless you need 2 or 3 days break from India. In that case, stay here and you'll think you're on another planet. Very, very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Niru

Travelled with family
Liked: Amenities
The property was clean, surroundings and landscape well maintained.
Stayed 3 nights in Feb 2024

4/10 Poor

Jane

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and ugly, rear and wear bath towels made me felt like I stayed at a cheap motel
Stayed 1 night in Feb 2024

10/10 Excellent

smit

Stayed 2 nights in Feb 2024

8/10 Good

tyzza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great service. However, we could hear a party at the hotel from our room at 12:30 am. I think they should have sound proof rooms and unfortunately they don’t.
Stayed 3 nights in Jan 2024

10/10 Excellent

Harpreet97

Travelled with partner
Great experience
Stayed 3 nights in Jan 2024

8/10 Good

Nagesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ambrish, Bellevue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to have a break
Stayed 2 nights in Dec 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother bought us a 3 night stay here as an engagement gift as I had just proposed to my girlfriend outside the Taj Mahal in Agra. We are currently on a year long backpacking adventure and have only been staying in cheap accommodation so this was a most welcome gift! Everything about this hotel was fantastic. The staff were all incredible. The room was clean, spacious and the bed super comfy. The hotel has 3 restaurants and the food is amazing. The breakfast buffet was also the best thing we’ve ever seen. Huge selection of food from around the world. It was really nice to have a little bit of luxury to celebrate our engagement before we continue with our backpacking adventure.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mukundrai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have a any thing for drivers
Stayed 4 nights in Dec 2023

10/10 Excellent

Senthil, Akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable. They recognized my Bonvoy Hold status and took good care of me.
Stayed 1 night in Jan 2024

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff everywhere. Great breakfast buffet

10/10 Excellent

Anil

Stayed 1 night in Jan 2024

10/10 Excellent

raj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really terrific. Staff is super gracious, helpful and friendly. We had 2 dinners, 1 lunch and 2 breakfasts. All were EXCELLENT other than the buffet dinner. Super fresh and amazing. What a wonderful stay.
Response from Gorav Arora General Manager, Jaipur Marriott on 1 Jan 2024
Dear Guest,Your words have left us genuinely touched and grateful. It brings immense joy to read about your vibrant experience during your recent stay with us. Our team is elated to have provided you with exceptional customer service that made a lasting impression.Your patronage is deeply appreciated, and we look forward to welcoming you back soon.Warm RegardsGorav AroraGeneral Manager, Jaipur Marriott

10/10 Excellent

Amlan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Satya

Travelled with family
Liked: Amenities
Great stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Rahul

Stayed 4 nights in Dec 2023

10/10 Excellent

Vanashika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Nilam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sudeep, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2023

10/10 Excellent

Hardeep

Stayed 2 nights in Oct 2023

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNETHICAL HOTEL, PUTTING GUETS SAFETY AT RISK
THEY ARE UNETHICAL THIEVES! Take advantage of foreigners and tourists that are in India, just interested in the money and not in taking care of foreigners in their country. I had a 1 night book in Jaipur, as a single women, my tourist operator had to cancel my trip which I had fully paid and they FULLY REFUNDED because of the assassination of a right wing political member in his house in Jaipur. ALL tourist attractions were closed and the whole State was closed due to riots and street violence. I contacted the hotel to explain the cancellation of the trip was NOT my fault but political instability of an unprecedented event and they DID NOT CARE. They did not even agree to refund 50% or try to source a solution. They referred to put a solo traveler at risk than keep the brand’s name high and secure a future traveler in their hotel. Amazes me the lack of awareness this hotel had and little care for the safety of its current and future guests.
Stayed 1 night in Dec 2023

10/10 Excellent

Tejesh

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sahadevan

Travelled with family
Liked: Property conditions & facilities
Property is beautiful. Their price for the food is super expensive, really unbelievable. Unfortunately there is no other restaurant near by where you can eat
Stayed 2 nights in Nov 2023
Response from Gorav Arora, General Manager on 13 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent experience at Jaipur Marriott Hotel. We sincerely appreciate your honest review, as it helps us identify areas where we can improve and provide a better experience for our guests. Your feedback is valuable to us, and we will use it constructively to address the concerns you have raised. Should you have any further details or suggestions, we would be grateful to hear them. We hope you will give us another opportunity to exceed your expectations in the future.Warm Regards, Gorav Arora, General Manager Jaipur Marriott Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Vivek

Stayed 6 nights in Nov 2023

8/10 Good

VIKRAM

Travelled with family
Liked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ravinder Bir

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great service from Naman Moradi (may have spelled that wrong!) on front desk. He kindly booked me a spa treatment at the discounted rate, and insured my billing upon check out was in line with my needs. The room was comfortable the food selection for both breakfast and dinner very good. I like that glass bottles were used for the water rather than single use plastic, as well as refillable soaps in the shower (good eco initiatives). My faults are the room had no usb chargers, no robe and the plug sockets weren't compatible with UK plugs, which is the first hotel I've come across without this. Overall a good stay, I would stay again.
Stayed 1 night in Nov 2023
Response from Gorav Arora, General Manager on 13 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent experience at Jaipur Marriott Hotel. We sincerely appreciate your honest review, as it helps us identify areas where we can improve and provide a better experience for our guests. Your feedback is valuable to us, and we will use it constructively to address the concerns you have raised. Should you have any further details or suggestions, we would be grateful to hear them. We hope you will give us another opportunity to exceed your expectations in the future.Warm Regards, Gorav Arora, General Manager Jaipur Marriott Hotel

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
All around an excellent stay
Stayed 1 night in Nov 2023
Response from Gorav Arora, General Manager on 5 Dec 2023
Dear Ms. Julio,Thank you for sharing your review. We extend our sincerest gratitude for sharing your experience with us. Knowing that you had a wonderful stay at Jaipur Marriott fills us with joy. Our dedicated team takes immense pride in delivering exceptional customer service, and your kind acknowledgment serves as motivation for their hard work.We can't wait to have the pleasure of welcoming you back to our hotel soon.Warm RegardsGorav AroraGeneral Manager, Jaipur Marriott

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in Jaipur. Rooms very clean, friendly staff and beautiful decor.
Stayed 3 nights in Oct 2023
Response from Gorav Arora, General Manager on 30 Oct 2023
Dear Guest,Thank you for reviewing us on Expedia.We are truly delighted that you had an entertaining and amazing experience and most importantly, the friendliness and attention provided by our caring team.I shall pass on your compliments to all our associates for whom it will be a great source of inspiration.We look forward to welcoming you back at Jaipur Marriott again soon.Warm RegardsGorav AroraGeneral Manager, Jaipur Marriott

8/10 Good

Edward

Travelled with family
Liked: Staff & service, amenities
First class service from concierge to waiters and housekeeping! Food is excellent, and chefs extremely attentive. Rooms and outdoor facilities seem worn out, and in need of repair.
Stayed 2 nights in Sep 2023
Response from Gorav Arora General manager on 6 Oct 2023
Dear Mr. Edward,Thank you for sharing your review. We extend our sincerest gratitude for sharing your experience with us. Knowing that you had a wonderful stay at Jaipur Marriott fills us with joy. Our dedicated team takes immense pride in delivering exceptional customer service, and your kind acknowledgment serves as motivation for their hard work.We can't wait to have the pleasure of welcoming you back to our hotel soon.Warm RegardsGorav AroraGeneral manager, Jaipur Marriott

8/10 Good

sunita

Liked: Cleanliness, property conditions & facilities
The reception area is very crowded and service is not good
Stayed 1 night in Sep 2023
Response from Gorav Arora, General Manager, Jaipur Marriott on 6 Oct 2023
Dear Ms. Sunita,Thank you for taking the time to share your feedback with us. We appreciate your review and the opportunity to improve. We regret that your stay was not exceptional, and we will do our best to address the areas you mentioned to enhance the experience for future guests. Warm Regards, Gorav AroraGeneral Manager, Jaipur Marriott

8/10 Good

Joydeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Gorav Arora on 14 Sept 2023
Dear Guest,Greetings from Jaipur Marriott Hotel!Thank you so much for taking the time to review us on TripAdvisor, it means a lot to us. I am delighted to note that you had a pleasant stay experience with us and the overall hospitality and service met your expectations.Our endeavor will always be to exceed our guest’s expectations and I am delighted to know the team’s efforts towards making your entire experience was memorable was appreciated.We look forward to welcome you again soon.Warm Regards,Gorav Arora General Manager

8/10 Good

Gopal

Stayed 1 night in Jul 2023

10/10 Excellent

sunil kumar, Robbinsville

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and the service was excellent 👍👍👍
Stayed 2 nights in Jun 2023

8/10 Good

Ayoush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

SHIPHALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Aashray

Stayed 1 night in Jun 2023

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are always super helpful, kind and nothing is too much to ask.
Stayed 5 nights in Jun 2023

10/10 Excellent

AJAY

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ever, great hospitality ever, great food ever, great greater greatest
Stayed 2 nights in May 2023

4/10 Poor

Pawan

Travelled with family
Disliked: Staff & service
Rude behavior at OKRA rest..
Dinner experience in OKRA was very bad , rest ok
Stayed 1 night in May 2023

10/10 Excellent

Varun

Stayed 1 night in Apr 2023

8/10 Good

vaishali

Stayed 1 night in Apr 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Dinning options were limited.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jose Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Good.
Very good option. I upgraded my room (for few dollars) and have access to two pieces of laundry and liquors at the bar. The restaurant menu is really good with lots of variety.
Stayed 1 night in Mar 2023