Family Hotels & Resorts in Jaén from NZ$109

"The breakfast buffet was just ok. Some of the fruit was rotten, specifically the watermelon was almost soup. I can not understand the reasoning why any staff member would put this out for consumption. It makes you wonder what the standards are in the kitchen. That said, the rest of the breakfast was good. Service was slow but courteous. There was only one server for most of the service and he was doing his best. The dinner experience was better. Food was great and the venue is stunning. I asked the front desk staff about the hiking/walking trails that clearly dotted the immediate area. They had no maps, or information which I thought was odd as this should be considered a sought after activity. I simply wondered off on my own using Google maps and found amazing trails and vistas. We were there in April and the pool was understandably closed but so was the surrounding area wich was too bad as from our room it looked like it would have been a lovely spot to sit in the afternoon sun. I know that this review sounds negative however these are simple things that could be addressed to improve the overall guest experience. All in all I would still highly recommend this venue as a must experience. Rooms and venue were very clean, parking was tight but acceptable. I would go back and recommend it for others."

"Staff very helpful clean room"