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Southbank Hotel by Marriott Jacksonville Riverwalk
3.5 star property

Riverwalk Jacksonville hotel in Downtown Jacksonville with fitness centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Southbank Hotel by Marriott Jacksonville Riverwalk

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Bar (on property)
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Restaurant
Outdoor wedding area

Overview of Southbank Hotel by Marriott Jacksonville Riverwalk

Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
The price is NZ$226
Price available on 22/4/2024

Explore the area

Map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Popular LocationBb's Restaurant And Bar1 min walk
  • Popular LocationSake House3 min walk
  • Popular LocationHard Wired Internet Cafe4 min walk
  • Popular LocationMuseum of Science and History9 min walk
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Room options

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, View (Partial Water View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom, View (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
  • 74 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hyatt Regency Jacksonville
Pool
Pet-friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1184)
The price is NZ$358
for 1 night
includes taxes & fees
2 May - 3 May
Hyatt Regency Jacksonville

About the area

Jacksonville

Southbank Hotel by Marriott Jacksonville Riverwalk is located in Downtown Jacksonville, a neighbourhood in Jacksonville, and is in a shopping district and on the riverwalk. Enjoy an event or a match at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Jacksonville travel guideOpens in a new window

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk
  • Florida Theatre - 20 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • TIAA Bank Field - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 20 min drive

Restaurants

  • La Nopalera San Marco - 9 min walk
  • St Johns Provision - 8 min walk
  • The Bearded Pig - 5 min walk
  • Morton's The Steakhouse - 19 min walk
  • Starbucks - 11 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel near TIAA Bank Field
Located close to Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena, Southbank Hotel by Marriott Jacksonville Riverwalk provides a terrace, a garden and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, smoke-free property and a lift
  • Tour/ticket information, wedding services and a billiards/pool table
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 322 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–11:00 AM for a fee: USD 5–20 for adults and USD 5–10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Conference centre (39,425 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Building
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 5 to 20 for adults and from USD 5 to 10 for children
  • Uncovered self-parking fee: USD 16.00 per day (in/out privileges)
  • Valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on 22 Apr 2024 start from NZ$226.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet-friendly?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk allows pets (limit 2 total) with a maximum weight of up to 25 lb per pet. There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Self-parking is available for USD 16.00 per day. Valet parking is available for USD 22.00 per day.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Southbank Hotel by Marriott Jacksonville Riverwalk located?

Located in Downtown Jacksonville, this hotel is 0.6 mi (1 km) from Baptist Medical Center Jacksonville, and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. TIAA Bank Field and Jacksonville University are also within 6 mi (10 km). Riverplace Station is 5 minutes by foot and San Marco Station is 9 minutes.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 529 out of 1005 reviews" "
Rating 8 - Good. 219 out of 1005 reviews" "
Rating 6 - Okay. 108 out of 1005 reviews" "
Rating 4 - Poor. 80 out of 1005 reviews" "
Rating 2 - Terrible. 69 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth, Gulf Breeze

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We prepaid for a king river view room. Upon arrival we were put in a double, no view. We were moved to a king, no view. I called Marriott and contacted Expedia. Shower door trapped guest in shower. Housekeeping accessed room (not to clean). Sun am housekeeping tried to key in room repeatedly. Room was never serviced. I am frustrated with Marriott and Expedia
Stayed 2 nights in Apr 2024

10/10 Excellent

Janie D

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the exterior! The hotel was was awesome!
Stayed 1 night in Apr 2024

8/10 Good

twylah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Nice room and comfy beds but a bit noisy from the bar downstairs. We were on the third floor. My husband couldn’t sleep with all the sounds coming from downstairs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I travel a lot throughout Florida and due to the outstanding service at Southbank, we have made this hotel our hub. The bar/restaurant is outstanding thanks to the service provided by Jewel (we seek her out), Dylan, Michael, Kenny, and Zack. Mr. Kameron is a joy to have serve us in the morning for early breakfast. Joelle at the front desk is outstanding, always providing above and beyond service. We know we are in great hands when we see Ms. Joelle and Ms. Valerie leading the front desk. We will continue to make this hotel our hub when traveling thanks to the service provided by this team. The hotel is just off the river walk so the surroundings are beautiful. Thank you to the Southbank team for always making our stays wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debra, Abbeville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for Our Daily's Concert
Stayed 2 nights in Apr 2024

6/10 Okay

Alicia

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Daneika, Tallahassee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy, welcoming and accomodating for our family of 4s needs. Room very clean, stocked with coffee, nice view of pool and cute balcony with chairs. Mini fridge, but suprisingly no microwave. Iron, iron board, smart TV. Very soft mattress, not my preference but to each its own. My main bedding issue was all the lumpy pillows which meant the pillows had been washed. Extremely uncomfortable!!! Note expedia says self-parking is $12/night but its actually $16/night. After long day out, it was nice hotel restaurant and bar was still open till 11pm. ONLY downfall was that we waited over an hour for our food order. NCAA mens final four was on TVs there at bar to keep us occupied, but still, we was exhausted so the hour wait just rubbed us the wrong way. Management was very visible which was nice. Very professional approach. Gave refund for 1 item since they didn't have dressing that i ordered hour ago when order was originally placed. Riverwalk the next morning was close by and very beautiful. Overall Southbank is a great hotel, welcoming and caring staff, pleasant room, great location that's close by stadium. Would stay there again, but new pillows are a must!
Stayed 1 night in Apr 2024

4/10 Poor

Paula, Lake Worth

Disliked: Staff & service, property conditions & facilities
Check-in was quite slow w/ little to no line in front of us. The website clearly marked “Self parking, uncovered lot $12.00.” But upon checking in they informed it was $16 for us to park our own car in a poorly lit, poorly maintained parking lot behind the hotel. As a guest of this hotel one would think they would have a parking space for which you could park a car….FOR FREE. This is not downtown in a high rise parking garage. When we complained the manager said the website wasn’t updated and the $12 rate was not honored!! This hotel is very basic. Coming in after a long drive it was 8:00 and instead of venturing out we decide to grab a drink and a simple burger at the hotel bar. The bartenders were pleasant and fixed a nice old fashioned but we waited for an hour to get a simple burger (supposed to be cooked medium, no onions and cheddar but came charred and well,well-done with pepper jack and onions)!! AN HOUR for a burger and we were one of five people who ordered food! The manager comp’d us the food which was okay, but we were just starving and we just wanted food, as it was if was so charred and barely edible. The lobby furniture was worn out and needed replace but the decor was nice. Our room appeared clean and housekeeping did a nice job. The shower on our first morning was just warm not hot which was not great. The second morning for some reason was better. This hotel is not near too many eating places or any shopping. We won’t be staying at this franchised “Marriott
Stayed 2 nights in Apr 2024