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Reviews of Hospitality Inn

2 out of 5
Hospitality Inn
7071 103rd St, Jacksonville, FL

Reviews

6.8
Rating 10 - Excellent. 123 out of 463 reviews" "
Rating 8 - Good. 123 out of 463 reviews" "
Rating 6 - Okay. 78 out of 463 reviews" "
Rating 4 - Poor. 65 out of 463 reviews" "
Rating 2 - Terrible. 74 out of 463 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

David, Fort Lauderdale

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
TV didn't work. changed rooms and TV didn't work in new room. It was late and I went to bed without mentioning it. Just received my cc bill and saw they charged me an extra $20 without explanation. I would not recommend this property.
Stayed 1 night in Jun 2022

4/10 Poor

Theresa

Disliked: Staff & service, property conditions & facilities
Don't bother
The girl when we checked in acted completely bothered. After we checked in we drove around to our room, there is just people standing outside staring you down. You can tell they live there or somethibg they have grills on their little courtyard thing and laundry hanging drying on the wood fence. The room was clean but we felt so uncomfortable we checked out and left. This hotel is not in a good area, we left and came back 2 hours later and the same chick was outside and looked like she was selling. You could see in our room where it looks likes the door had been busted in a few times, that was unnerving. All in all we would not stay here again. Right from the beginning at check-in it was all around a bad experience.
Stayed 1 night in Jul 2022

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Rodney

Stayed 1 night in Jun 2022

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just piss pore
Stayed 2 nights in Jun 2022

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pool was closed no breakfast available room was dirty..blood in tha shower that clogged within 5 mins of showering toilet had to b flushed severaltimes to work and kitchenette sink handle fell off in my hand...only reason i stayed cuz i had no ac in my home and 2 small kids
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Never again!!
Wished my room looked half as nice as this picture!! Greeted at checkin by teenage? male dressed only in shorts-turned out to be son of clerk, smoking in doorway! Had to have ID's for both of us staying but no vehicle info?? Had to leave $20 'deposit' paid at checkin on top of having my information on file for ???? and was told 'in cash'. Was refunded when checked out Room appeared dingy, outdated, in sore need of cleaning. Couch in room looked like trash pick up. Didn't use shower-difficult to enter/exit-husband almost fell! dirty appearance. Mattress had seen better days/lumpy. Was locked out by key malfunction-twice which maintenance said was frequent. Unit next to us was 'sealed' next morning for ???reasons! Person from neighborhood walked her dogs on leash to do their business around the hotel and appeared to be known by daytime clerk(greeted her while outside office).Won't be staying here again-worried for safety-in and out of room, cleanliness, etc. Homeless persons greeted us in morning outside. Paid $20 more in Augusta for beautiful stay at Marriott Courtyards without all the hassle for same type accommodations!!!!
Stayed 1 night in Jun 2022

6/10 Okay

Marcelo

Business traveller
Stayed 1 night in Jun 2022

2/10 Terrible

Farkhondeh

Disliked: Staff & service, amenities, property conditions & facilities
The morning hotel representative, Cora was very rude and unfriendly. The Expedia representative told me to pay early checkout for $25 but Cora said that we can not checkin until 6 in the morning and gave me the amount of $48, when I told her the Expedia rep told me $25, she kep saying that this is for early check out a few times with an angry.tone and at the end said that $20 is as a deposit. My nephew could not go to room until 8 am. and she did not let him sit in the lobby. He was outside from 11pm till 8am. That was kind of discrimination against my nephew.She torchered him. We will never go back to the Hospitality inn again.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed and the room was dated and all faucets leaked.
Stayed 2 nights in Jun 2022

6/10 Okay

Matthew

Travelled with family
The Pictures posted on the Website doesn't compare. This place needs alot of upgrades. We felt very unsafe.
Stayed 1 night in Jun 2022

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and best friendly staff
Stayed 1 night in May 2022

6/10 Okay

julius

Disliked: Property conditions & facilities
Rugs need to be replace but for one stay it work out .do not take off your shoes
Stayed 1 night in May 2022

8/10 Good

Joseph

Travelled with family
Liked: Staff & service
The staff was great. The occupants were noisy but I had to be west of St Johns River near my family. The pool was closed, which was probably a hidden blessing. One of the televisions in one room couldn't function due to a faulty cable. However the staff did try to resolve the problem but couldn't. Honestly, the whole area was less than impressive like most cities in 2022. Litter, rude people, fences around every damn home, too many transplants, and too few natives. It's called progress?
Stayed 2 nights in May 2022

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Access from highway is good, little tricky to find since poor signage area and GPS is unaccurate. Area very bad for a family or single person with a nice car. People hanging around the property and cars. Do not recomend this property: outdated and staff look like gangsters. Do not have customer servicr at all.
Stayed 1 night in Apr 2022

2/10 Terrible

angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACH CITY!
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Definitely outdated, Roaches, NO AC, rm rate approx $100 ... Ridiculous.
Stayed 1 night in May 2022

2/10 Terrible

Marcia

Travelled with family
Disliked: Amenities, property conditions & facilities
The only thing good about this property was it's location relative to where we needed to be the next day. The carpet was so dirty we never walked around without shoes. There was multiple dead bolts on the door that had obviously been torn out at some point and repositioned. It was obvious that a large part of the Inn's rooms were occupied by long term residence and not a hotel. In the evening there was loud partying and cars peeling out of the parking lot multiple times. It did not feel safe nor sanitary.
Stayed 1 night in May 2022

4/10 Poor

Lawrence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had some rude customer service from the lady at the check in desk. There was no hairdryer in our room.
Stayed 3 nights in Apr 2022

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hideaway getaway spot
Very great get away spot nice and clean and comfy for the price really enjoyed my stay nice get away spot 💯💕💕💕
Stayed 1 night in Apr 2022

2/10 Terrible

Arriel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
The room was terrible. Hotels.com should be ashamed to feature this hotel. Roaches everywhere, smells instantly like cigarettes. Man, it was NOT pleasant. Not even for the money
Stayed 2 nights in Mar 2022

8/10 Good

Marta

Travelled with family
Liked: Cleanliness
Satisfactory for the price. Hard to get to. No breakfast but a coffee station. Dear
Stayed 1 night in Mar 2022

8/10 Good

Ruben, Green Cove Springs

Liked: Staff & service
Efficient staff.
Stayed 1 night in Mar 2022

2/10 Terrible

Marcus

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I am having to leave early due to police being around and someone dieing I feel like I deserve a refund duh to having to leave and not get my full stay
Stayed 1 night in Mar 2022

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and the service who works front desk were very nice.
Stayed 1 night in Mar 2022

4/10 Poor

Kristine

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here.
old, rundown motel. Room had a closet with no hangers in it.Room had only the barest nessecities in it. Outside was dirty and overgrown with weeds. Pictures of the site were NOT accurate.
Stayed 4 nights in Mar 2022

2/10 Terrible

KELLY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Patricia

Travelled with group
Disliked: Staff & service, property conditions & facilities
Falling apart
I make sure to take pictures of the room cause it didn’t look anything like the ones in the app. The picture speaks for itself, I don’t even need to say anything.
Stayed 1 night in Feb 2022

6/10 Okay

Melody

Liked: Staff & service, property conditions & facilities
Excellent stay until someone decided to knock on the door at midnight several times. Risky behavior based on someone's part. Sounded like alot of talking and people standing around outside of our room smell of smoke coming through the air conditioner. Questioned if the car would be there in the morning. As far as the room they might want to vacuum the carpet., found nail clippings in the carpet . Bed was comfortable.
Stayed 1 night in Feb 2022

8/10 Good

Ruben, Green Cove Springs

Business traveller, Travelled with partner
Liked: Staff & service
Competent staff.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clickbait
The manager was helpful.The place was in shams. The appliances were outdated.The shower paint was peeling and the shower knob was falling off. There was a huge pest issue and when you tell the front desk anything they responded with annoyance. Also, I left, came back and my door was open. Luckily there was a latch holding it together and nothing was missing.
Stayed 2 nights in Jan 2022

10/10 Excellent

Yolanda R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Excellent room and friendly and helpful staff thank You
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super sketchy
room smelled like bleach. cops showed up. curtains were see thru. dark neighborhood. hair on towels, floor, shower, bedsheets
Stayed 1 night in Jan 2022

6/10 Okay

RON

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Jerrell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff!
Stayed 1 night in Dec 2021

10/10 Excellent

Carmella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

Dwight

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
definitely coming back
This was a nice, clean, quiet place to stay. I will definitely stay here again.
Stayed 1 night in Dec 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good spot
Stayed 1 night in Nov 2021

8/10 Good

Alayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Sean

Travelled with family, Business traveller
Design
Stayed 5 nights in Nov 2021

2/10 Terrible

Elijah

Disliked: Cleanliness, amenities
Was appreciative that my family and I had a place to stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Heather

Stayed 1 night in Nov 2021

2/10 Terrible

Wilbert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately walking up to the door to check in the owner refused to help me due to where I parked in the lot. I did move my vehicle but inquired about the vehicle I parked behind and why they were not asked to move. She stated it was her security person and none of my business and that I was not welcome at the hotel. The employee with her refused to check me in stating “she’s my boss I cannot check you in”
Stayed 1 night in Nov 2021

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Nov 2021

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Tyrone A

Disliked: Staff & service, property conditions & facilities
Did not look appealing. Front desk took a while and only 1 person in line. So left. Sid not stay
Stayed 2 nights in Oct 2021

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, staff & service
It was old but pretty clean. Had kitchenette But Area didn't feel good or safe & was noisy. Internet didn't work, Room had odd furnishings & no chair
Stayed 2 nights in Oct 2021

4/10 Poor

Dennis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
freezer went haywire in the middle of the night
Stayed 4 nights in Oct 2021