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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

2.5 star property
Travelers wake up refreshed after a peaceful night at this hotel, where they can energize with a morning workout or enjoy a refreshing swim in the pool.

Choose dates to view prices

Located in a rural setting, Holiday Inn Express Hotel & Suites JACKSONVILLE offers a hearty breakfast and practical amenities. Guests can exercise in the gym, swim in the pool, use WiFi 24/7, and enjoy express check-out and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$173
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Jacksonville, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is in a rural area. The area's natural beauty can be seen at Nichols Green Park and Lake Jacksonville, while Vanishing Texana Museum and Texas State Railroad Rusk Depot are cultural highlights. The Texas Basket Company and Adreneline Rush Zip Line are also worth visiting. Visit our Jacksonville travel guide
Map
1923 S Jackson St, Jacksonville, TX, 75766

What's nearby

  • Julington Creek, Jacksonville, Florida
    Lake Jacksonville
    8 min walk - 0.7 km
  • Nichols Green Park
    10 min walk - 0.9 km
  • Bolton Park
    3 min drive - 3.4 km
  • University of Texas at Tyler
    34 min drive - 58.2 km
  • Waterpark at the Villages
    36 min drive - 60.7 km

Getting around

  • Tyler, TX (TYR-Pounds Regional)
    44 min drive

Restaurants

  • McDonald's
    3 min drive
  • Whataburger
    3 min drive
  • Taco Bell
    3 min drive
  • Beverly's Country Cafe
    11 min walk
  • Panda Express
    3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Hotel in a rural location
A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, a vending machine and a 24-hour front desk
  • A TV in reception, a front desk safe and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG on 22 Feb 2026 start from NZ$172.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG located?

Situated in a rural location, this hotel is within 1 mile (2 km) of Nichols Green Park and Lake Jacksonville. Bolton Park and UT Health Jacksonville are also within 3 miles (5 km).

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Reviews

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 417 out of 683 reviews
Rating 8 - Good. 162 out of 683 reviews
Rating 6 - Okay. 52 out of 683 reviews
Rating 4 - Poor. 27 out of 683 reviews
Rating 2 - Terrible. 25 out of 683 reviews

Reviews

6/10 Okay

Karen

Liked: Cleanliness, amenities
The coffee was the best, the Beds and bedding were extremely comfortable. There was plenty of available parking. The employees were extremely nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was very clean and presentable. I would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly. The wifi is amazing. They are remodeling some of the rooms, but the construction noise is not a problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!
Stayed 1 night in Oct 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and very nice and clean room.
Stayed 1 night in May 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was helpful and friendly. Breakfast was great
Stayed 2 nights in May 2025

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Room was very spacious! Everything very clean. Staff was super nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

TERI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Apr 2025

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and nice room

We came here to visit family and this hotel was really nice. The AC was cool and everything was quiet and they are remodeling everything so this is good. I have only one complaint and everybody thinks differently about these things but to me the bed was a little bit firm for me. I'd still stay there again, though.
Stayed 1 night in Jul 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retiree getaway

Breakfast was sparse - however the staff seemed attentive and very polite The bed was a bit too firm for our taste - The hotel was clean , smelled great and seemed like a brand new property, although construction was happening.
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at the front desk
Stayed 1 night in Jan 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Quiet. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and room was clean
Stayed 1 night in Mar 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Nice, clean, comfortable rooms. I would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quick check-in
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Location was close to everything I needed
Stayed 1 night in May 2024

10/10 Excellent

John

Very new and clean
Stayed 1 night in Apr 2025

8/10 Good

Kevin B

Liked: Cleanliness, staff & service, amenities
Influx do to upgrade work ongoing, but clean and neat despite the construction.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service

It is what it is…

Overall this was a good stay. The place is looking dated and my room was musty smelling. However, it was very quiet and I slept well.
Stayed 1 night in May 2025

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Father’s Day!

Was great, friendly staff. Room was very clean bed very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were friendly, helpful and smiling!
Stayed 3 nights in Jul 2023

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok. Could be better. Staff and property is very clean. Will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Krysten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean hotel, definitely will return

From the check in to check out, we had the most amazing stay. The staff were super friendly, the hotel was clean, the pool area was cleaned and kept up. They had little touches in the bathroom like flowers on the toilet paper.
Stayed 1 night in Apr 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, friendly and helpful staff! Clean rooms! Great breakfast! I’ll be staying here again for any visits in the area.
Stayed 1 night in Aug 2023