4/10 Poor
Boris
Travelled with partner
24 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Roaches.
We stayed there on Saturday, March 16th for one night. The hotel seemed nice but we didn't expect to see roaches in our room. I managed to kill one and brought it DISCREETLY to the front desk on our check out because we didn't want to alarm other guests. We waited 2 days to hear back from the manager, and had to follow up before they returned the call (I believe the GM's name is D.Beaver). I didn't expect to be compensated for the entire stay but they only offered us points which amount to about 42$. That's not what left me feeling bad. I just feel like the manager didn't care so much about what had happened and I don't think I'll be using those points. We had to carefully inspect our stuff on the way out to make sure the bugs didn't go into our bags. I recommend looking for another hotel, they're all in 10minute driving distance anyway.
Boris
Stayed 1 night in Mar 2024