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Reviews of Motel 6 Nacogdoches TX

2 out of 5
Motel 6 Nacogdoches TX
4809 NW Stallings Drive, Nacogdoches, TX

Reviews

7.4

Good

Rating 10 - Excellent. 182 out of 586 reviews" "
Rating 8 - Good. 197 out of 586 reviews" "
Rating 6 - Okay. 89 out of 586 reviews" "
Rating 4 - Poor. 66 out of 586 reviews" "
Rating 2 - Terrible. 52 out of 586 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Travelled with partner
Disliked: Amenities
Bathroom baseboards were dirty. Towels were rough. Tub wouldn't drain.
Stayed 2 nights in Apr 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and I felt safe
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Felicia,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Ray

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Will certainly stay here again. Staff was great.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Ray,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean. It was basic, but a good place to stay for a reasonable price.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Ron,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Alisa Renee

Liked: Cleanliness, staff & service, property conditions & facilities
I like how neat and clean they are!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Alisa Renee, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Angela

Travelled with partner
Clean motel.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the friendliness and cleanliness were wonderful…i found it a bit odd that complimentary shampoo/conditioner was not part of the stay…and when my husband went to the desk to ask about it and also to get another pillow, he was told they do not offer any of that…little disappointing, especially for such a large motel name.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Sarah, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Vaunda

Disliked: Cleanliness, staff & service
Very rude
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Vaunda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Roy

N ever got clean towels or trash emptied from room. Ice machine was broken so no ice or coffeemaker in room. Cement on sidewalk is slippery when wet someone fell. Bed was uncomfortable and worn out in the middle.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Roy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn’t like that the door for room 228 isn’t completely sealed. The nights were cold and I could see and hear people as they walked by through the gap. But the service was good made it to the hotel after work and the room was cleaned well every day.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Miguel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Wilfrid

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for emergency
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and quiet place
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hi Jesus, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Barbara, Sioux Falls

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Roy

Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Stayed 2 nights in Dec 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service
They only had pillows that were the size of your typical throw pillow …. Terrible
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Justin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and very professional. The rooms were spotless and very cozy.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, trimmed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dorothy

Stayed 2 nights in Nov 2023

6/10 Okay

Frank

Travelled with family
It was a very decent stay for an overnight stay. The only issue was that the key card sometimes didn't work to enter the room. Just a minor inconvenience.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Frank, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it. Bed was comfortable
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Ricky,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, very convenient for weekend plans
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Sherry,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Alvanell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Leslie

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Reginald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great Place to stay and convenient
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Sharri

Stayed 1 night in Oct 2023

8/10 Good

Sheila

Stayed 1 night in Oct 2023

4/10 Poor

Rolando

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, quiet and easy access to Nacogdoches
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nacogdoches Motel 6
Clean room and comfortable bed
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Blake, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

4/10 Poor

Tim

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Room stunk, 1 of the 2 towels for showers was dirty, no toiletries.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Tim, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kim, Canton

Stayed 1 night in Oct 2023

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities, room comfort
The room probably didn't get cleaned because there was a take out carton still sitting on the microwave which had roaches in it (Gross). Needless to say we didn't stay long.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Judy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Jordyn

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Everything looked nice online, they allow pets and price was nice so we booked for 4 nights. The property was well kept and looked nice and not in a bad part of town. Everyone was nice, especially the young girl that checked us in, (I wish I got her name because she was one of the only reasons i almost didnt write this review, i dont write reviews ever.) but when we got in our room it looked dirty. There were stains on the chair, and it just didnt look like what was in the pictures online, when I closed the door I saw that the whole trim and frame of the door looked like it had been kicked in and had not been fixed, you could pull at it and it would definitely pull apart and break. The tv had one channel, we couldnt figure out how to fix it. Then after getting ready for bed my husband pointed out the roach poop and the roaches running around in the nightstand. Regardless we stayed, we already payed for 4 nights, and it was late. The next morning we realized our door stopped working and it would open without a key. So, we had to switch rooms and the room they put us in next had someone elses stuff in it already. Another room switch to upstairs. This room looked nicer and cleaner, i checked for roaches and saw that it was nowhere near what the bottom floor was. finally we felt a little better about staying there. Unfortunately we ended up going back to the front desk several times because our keys stopped working. I will not be going back.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Jordyn, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities
More bugs than I've ever seen in my life cockroaches and bed bugs when I asked for a refund I was denied after I'd always stayed in a different room for 4 days and had no problems with any bugs same hotel
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Kimberly, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

howard

Stayed 1 night in Oct 2023

2/10 Terrible

Tradere

Stayed 2 nights in Oct 2023

8/10 Good

Roy

Travelled with family
Location is very good for me and things I need to do in the Nacogdoches area.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 18 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Yolanda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad customer service
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 18 Oct 2023
Hi Yolanda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Marian

Stayed 1 night in Sep 2023

4/10 Poor

Ginger

Stayed 1 night in Sep 2023

4/10 Poor

Beth

Disliked: Cleanliness, room comfort
Don’t trust non-smoking rooms to be non-smoking
Definitely NOT a non- smoking room and no other rooms available. The smoke stench was terrible and made my eyes burn and my throat hurt. Curtains don’t even come close to blocking out the safety lights outside - it’s like sleeping with a nightlight. Only 3 small pillows for a king size bed. I wasn’t expecting luxury, but basic hotel standards of a dark room that is non-smoking if that’s what you book. Staff was polite but not friendly. Room was clean enough for what it was. No facial tissue in the dispenser. Would have overlooked literally everything if the room had actually been a non-smoking room. I was physically affected by the fact that it was not.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Beth, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were smelly! I ended up paying extra for non-smoking room. The bedding, the furniture, and eventually my clothes stunk. The rooms were poorly maintained. Will NOT stay there again.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Linda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I specifically requested a non-smoking room due to my allergies. I was checked into a smoking room which reeked of cigarette smoke. I did go to the front office but was told there were no other rooms available. I would expect that if a non-smoking room is reserved then that is what I should have received . Instead I had to endure a night of severe allergies. Eyes were so itchy they were almost swollen shut by morning, even after taking two Benadryl. On top of that - the people in the room beside us were up all night and loud.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Robert, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6