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Quality Inn Jackson Northwest

2.5 star property
Hotel in Jackson with free breakfast and fitness centre

Choose dates to view prices

Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Quality Inn Jackson Northwest. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a gym.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
The current price is NZ$146
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 2 Double Beds, Smoking (Interior Corridor)

Double Room, 2 Double Beds, Smoking (Interior Corridor)

Double Room, 2 Double Beds, Smoking (Interior Corridor)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Interior Corridor)

Desk, iron/ironing board, Internet, bed sheets

Room, 1 King Bed, Non Smoking (Interior Corridor)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, Internet, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, Internet, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Smoking

Standard Double Room, 2 Double Beds, Smoking

Standard Double Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
535 Wiley Parker Rd, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 6 min walk - 0.6 km
  • Union University - 1 min drive - 1.1 km
  • North Hospital - 2 min drive - 2.9 km
  • Old Hickory Mall - 3 min drive - 4.2 km
  • West Tennessee Healthcare Sportsplex - 5 min drive - 8.7 km

Getting around

  • Memphis International Airport (MEM) - 89 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cheddar's Scratch Kitchen - ‬3 min drive
  • ‪Logan's Roadhouse - ‬3 min walk
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬10 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Quality Inn Jackson Northwest

Hotel in the city centre
At Quality Inn Jackson Northwest, you can look forward to free continental breakfast, a terrace and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
Additional perks include:
  • Swimming pool
  • Free self-parking
  • Bike hire, motorhome/coach/lorry parking and an electric car charging station
  • A 24-hour front desk, a vending machine and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All 104 rooms have comforts such as air conditioning, in addition to amenities such as high-speed Internet. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Pool

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 16 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses wind energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 01 June to 30 September
Pool access available from noon to 7:00 PM

Property is also known as

Jackson Quality Inn
Quality Inn Jackson
Quality Jackson
Quality Inn & Suites 49`Er Hotel Jackson
Quality Inn & Suites 49'Er Jackson Hole, WY
Quality Inn And Suites 49`Er
Quality Inn Jackson Hotel Jackson
Quality Inn Jackson Hotel
Quality Inn Jackson Jackson
Quality Inn Jackson Hotel Jackson

Frequently asked questions

Does Quality Inn Jackson Northwest have a pool?

Yes, this property has a pool. Pool access is from noon to 7:00 PM.

How much does it cost to stay at Quality Inn Jackson Northwest?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Jackson Northwest on 16 Dec 2025 start from NZ$145.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Jackson Northwest pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 16 kg per pet. There's a deposit of USD 50.00 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Jackson Northwest?

Self-parking is free at this property.

What time is check-in at Quality Inn Jackson Northwest?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn Jackson Northwest?

Checkout is at 11 AM.

Where is Quality Inn Jackson Northwest located?

Located in the heart of Jackson, this hotel is within a 10-minute walk of Music Highway Crossroads and Casey Jones Village. Old Hickory Mall and Union University are also within 2 miles (3 km).

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Quality Inn Jackson Northwest Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 172 out of 668 reviews
Rating 8 - Good. 224 out of 668 reviews
Rating 6 - Okay. 136 out of 668 reviews
Rating 4 - Poor. 82 out of 668 reviews
Rating 2 - Terrible. 54 out of 668 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chase

Liked: Cleanliness, amenities, property conditions & facilities
It's ok for the price
Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Great stay ! Very clean !
Stayed 3 nights in Aug 2025

8/10 Good

Keon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My recent stay was very good. The room was clean and comfortable. The location was great with restaurants close by.
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness
The room was clean but the chair, sink faucet and towel rack were broken. The pool didn’t look really clean but there was someone cleaning it the next morning. The bed was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, close restaurants
Stayed 1 night in Dec 2023

8/10 Good

Scott

Just to sleep

Clean and comfortable. Fast service
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enyoyed the stay
Stayed 1 night in Jun 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
For the price this property was well maintained and service was excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for 4 nights every month. Always good. Freindly staff, clean and always quiet .
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Nice room clean and comfortable. I would stay here again
Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Disliked: Property conditions & facilities

Meh.

Been in worse. Breakfast was pretty skimpy.
Stayed 1 night in Apr 2024

2/10 Terrible

Sisleidy

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible area and dirty rooms
Stayed 1 night in Aug 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service at this property. Charged for a night I did not use and just get "Sorry."
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quality Inn seems to set the standard for moderately priced hotels. Only glitch seems to be the choice app. that I had problems with.
Stayed 1 night in Jul 2023

4/10 Poor

Narendra

Disliked: Cleanliness, staff & service, property conditions & facilities
While checking in we specifically asked for if they had eggs in their free breakfast ...they said yes, and it turned out their breakast is lousy....should have just booked elsewhere.
Stayed 1 night in Nov 2023

6/10 Okay

Linnie

Liked: Cleanliness, amenities
The room was humid and musty. I don’t think the air conditioning was working properly.
Stayed 1 night in Jul 2024

6/10 Okay

Stacia

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathrom wasn't clean. The tub was clogged up. I cleaned the bathroom and fixed the tub myself. I did notify the people at the front desk.
Stayed 2 nights in Oct 2024

8/10 Good

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Check was easy. Front desk clerk was very nice. Room was pretty clean. Only issue was there was no ventilation in the room. The bathroom fan was inoperable. Lack of ventilation caused sort of a dampness in the room. There was an iron but no ironing board. The property was well kept and well lit. Felt safe with the parking. Pool was closed.
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Disliked: Property conditions & facilities
Property needs upkeep. Doors do not seal. Plumbing was faulty.
Stayed 1 night in Jan 2023

4/10 Poor

Tara and Mac

Disliked: Amenities
It was very run down. Def not worth what we paid. We will spend the extra $30 next time. The room smelled bad, the bathroom door wouldn’t click shut, overall seedy atmosphere. The shower was a joke.
Stayed 1 night in Dec 2023

6/10 Okay

Carolyn

Disliked: Cleanliness, property conditions & facilities

Quality Inn lacks quality!

Hotel is very run down and needs upgrades. Hotel.com said it was pet friendly but sign on door said NO PETS. We did take our little dog in and nothing was said but she wasn’t seen by anyone either. Not much QUALITY for the price! Photos are VERY deceiving!
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Room comfort

Uncomfortable

The first thing I was greeted with and the last thing I heard when I came into the lobby was CNN on the TV, if I was not so tired I probably would have left right there. A hotel where you go to rest is no place to hear politics, either way, a big no. The 2nd issue was the sheets an blanket felt like laying in plastic, I actually went out to my car to bri g in my own blanket to lay on because i could not stop the sticky plastic feel any other way.
Stayed 1 night in Aug 2024

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i along with our service dogs stayed two nights at this hotel. When we arrived, the front desk lady was asking all sorts of questions about our service animals, seemingly acting like we were lying about them. When we checked out, they wouldnt release our deposit, claiming the dogs had made spots on the floor that had to be cleaned, which was not the case. We had taken pictures of the room prior to departure as this has happened before. They took our $100 deposit and then took another $50 off of my card without my consent. This is against the law and there should be criminal charges filed.
Stayed 2 nights in Mar 2024