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DoubleTree by Hilton Hotel Jackson

4.0 star property
Upscale hotel, walk to Casey Jones Village
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Exterior
Suite, 1 Bedroom (Parlor)
In-room dining
Lobby
Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Popular LocationCasey Jones Village9 min walk
  • Popular LocationOld Hickory Mall2 min drive
  • Popular LocationUnion University3 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)81 min drive
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Room options

Deluxe Room, 2 Double Beds, Non Smoking

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

8/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.1/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Parlor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Jackson

Located in Jackson, DoubleTree by Hilton Hotel Jackson is in the city centre. Casey Jones Village and Jackson Bowling & Family Fun are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cypress Grove Nature Park and Pinson Mounds State Archeological Park. Looking to enjoy an event or a match? See what's going on at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Casey Jones Village - 9 min walk
  • Old Hickory Mall - 2 min drive
  • Union University - 3 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive
  • The Ballpark at Jackson - 8 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • Umphy's - 5 min walk
  • McDonald's - 8 min walk
  • Logan's Roadhouse - 11 min walk
  • Buffalo Wild Wings - 3 min drive
  • Flatiron Grille - 3 min drive

About this property

DoubleTree by Hilton Hotel Jackson

Upscale hotel near Casey Jones Village
Located close to Old Hickory Mall and Rusty's TV and Movie Car Museum, DoubleTree by Hilton Hotel Jackson provides a corner/local shop, a terrace and shopping on-site. The on-site southern cuisine restaurant, Twist Grill and Bar, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, a vending machine and free newspapers
  • Guest reviews give good marks for the helpful staff
Room features
All 167 rooms offer comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 7.00 to 15 for adults and from USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on 26 May 2024 start from NZ$293.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Jackson?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM.

What time is check-out at DoubleTree by Hilton Hotel Jackson?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton Hotel Jackson located?

Located in the heart of Jackson, this hotel is 0.5 mi (0.8 km) from Casey Jones Village, and within 3 mi (5 km) of Old Hickory Mall and Rusty's TV and Movie Car Museum. Jackson Bowling & Family Fun and Cypress Grove Nature Park are also within 6 mi (10 km).

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresse

Liked: Cleanliness, staff & service
Great property
Stayed 1 night in May 2024

4/10 Poor

Candance, ridgway

Travelled with family
Liked: Staff & service
There were children running in the halls beating on doors going floor to floor. They pulled fire alarm at twice at 12:08am. Several guests went to front desk but were told security is looking into it. Will not be staying at Double Tree again.
Stayed 1 night in May 2024

4/10 Poor

Ed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checkin was easy and without issue. The room was crabby and the wallpaper was peeling. The room was very tight with furnishings and the smallness of the room. Have stayed here several times over the past 3 years, but will not stay here again. This hotel needs help.
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Anthony

Kids make too much noise in the evenings.
Stayed 7 nights in Apr 2024

2/10 Terrible

Hartyoun

Stayed 1 night in Apr 2024

10/10 Excellent

scott, Southern pines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean, check in was easy and they gave us a warm cookie
Stayed 1 night in Apr 2024

4/10 Poor

Jasmine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
This hotel charged both my debit and credit card a liability hold fee and double charged for breakfast. Upon check out, the receptionist failed to remember to apply my credit/discount for the breakfast. Also, upon check-in I found a disgusting long piece of hair in the shower.
Stayed 2 nights in Mar 2024

10/10 Excellent

Linnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often bc the hotel is clean and staff are always great!!
Stayed 1 night in Mar 2024