Exterior

Reviews of Studio 6 Jackson, MS - I-55

2 out of 5
Studio 6 Jackson, MS - I-55
5035 I-55 N, Jackson, MS

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kamryn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Leaking floor, smoked out room, burned items in a non-smoking room, bed smelled of urine… I could go on and on. Staff was kind but the stay was very disappointing. Only upside was no roaches or mice.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Kamryn,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

T'Shey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool stay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi T'Shey,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Nathaniel, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nil P on 13 Jan 2024
Hello Daniel, Thank you for your positive review! We're delighted to hear about your enjoyable stay. Our team strives to provide excellent service, and your feedback is truly appreciated. We look forward to welcoming you back soon.

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Nil P on 13 Jan 2024
Hello Jason,We're thrilled to receive such positive feedback about your stay. Ensuring our guests have a fantastic experience is our top priority, and we're grateful for your kind words. We can't wait to host you again in the future!

4/10 Poor

Jshon

Disliked: Cleanliness, amenities
Damage to bed lighting ( exposed electrical wire)
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lil expensive @ almost 70$ per nite. 50$ is most ill spend in the future if i was to return. I can saythat the room was newly renovated and the fridge was new shower sink etc.. so 5 out of 10.
Stayed 4 nights in Nov 2023
Response from Nancy Y. on 29 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An easy and affordable option.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 14 Nov 2023
Hi David, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe! Car almost broken into! I watched!
Don’t stay here. I was trying to check in & no one came to the front desk for about 10 minutes. I look outside AND SOMEONE WAS TRYING TO BREAK INTO MY CAR!! At 5:30pm, daylight I was right outside the office. Property wouldn’t cancel my booking even though I felt so unsafe. They charged me full price. Ridiculous. I left & never got a refund. I travel a few weeks out of every month & I’ve never felt more unsafe on a hotel property.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Kimberly,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Jennifer

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Nil on 29 Oct 2023
Thank you for your opinion on your stay. We would love to hear more about your stay to better serve our guests.

2/10 Terrible

Heather

Travelled with family
Disliked: Staff & service
Beware, just stay away.
Do NOT book a stay here. We arrived around 11:30 pm and immediately felt uneasy. There were people milling around the parking lot and the balconies outside rooms and in their cars. There was drug use out in the open. It was late and we were tired so we checked in anyway and I looked at the room and checked for bed bugs. Seemed clean enough. However, the longer we were there the less safe we felt. We couldn't in good conscious stay there with our children. Even if we might have been safe in the room, we doubted our rental car would still be there in the morning, or at least not without parts misisng. So in less than 15 minutes we checked out without ever unloading anything from our car. We booked a room elsewhere in the city that felt at least slightly more secure. Not sure we will ever stop in Jackson ever again. They also refused to give us a refund. Do yourself a favor. STAY AWAY FROM THIS MOTEL.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Heather,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

David

Stayed 3 nights in Oct 2023

8/10 Good

SARA

Liked: Property conditions & facilities, room comfort
Not bad for a night
Good stay for a night. New rooms. Comfortable bed. It is clean but could be better. Breakfast or coffee would be appreciated
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Luke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off there were guys hanging outside the next room over drinking and smoking weed. The room was not clean. Pillow cases/sheets had stains and hair of all types on them. Same with the towels. It was a room for four yet only had two bath towels. The table and chairs were covered in crumbs and candy wrappers. Bath tub had hair in it also. Toilet was the only thing that looked clean. The room smelled terrible. We cleaned it up a bit and just tried to deal with it. About an hour later the room really began to smell like skunk weed, I guess coming from the next room over. That was it, we packed up and left. I don't know how this place has any positive reviews but if you are looking for a decent place to stay, look somewhere else. The only nice thing I can say is the check-in clerk was polite.

10/10 Excellent

Donal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and great price for a good night!
Stayed 1 night in Sep 2023
Response from Nil on 18 Sept 2023
Thank you for your positive feedback! We're delighted you found our hotel clean and affordable for a comfortable night's stay.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice room great facilities good bed , wifi a bit hit and miss in our room but everything else very good
Stayed 1 night in Sep 2023
Response from Nil on 8 Sept 2023
Hello Debra,Thank you for your feedback! We're delighted to hear that you enjoyed your stay in our nice room and comfortable bed. We apologize for any inconvenience with the Wi-Fi and will look into improving its reliability in your room. We hope to welcome you back soon for another enjoyable stay.

6/10 Okay

Dion

Liked: Staff & service
Disliked: Cleanliness
The man at the front desk was nice when I checked in and again when he passed me while I was heading out for the day. However, the towels in the room had hairs in them, there were crumbs in the sink and the counter had spots. The sheets and blanket in the bed also felt like they had either not been washed or not washed properly. It was about as expected given the price. Okay for a one night cheap stay on the road, but not a place I would pick otherwise.
Stayed 1 night in Aug 2023
Response from Nil on 29 Aug 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your honest assessment, as it helps us identify areas where we can improve our services and maintain the high standards we strive for.We're glad to hear that you had positive interactions with our front desk staff during both check-in and your outings. However, we deeply apologize for the issues you encountered in your room. Your comments regarding the cleanliness and upkeep of the room are concerning, and they certainly do not align with our commitment to providing a comfortable and enjoyable experience for our guests.Please know that your feedback has been shared with our housekeeping team to address the specific concerns you raised about the towels, sink, counter, and bedding. We take these matters seriously and will take immediate action to rectify the situation and ensure that such oversights do not occur in the future.We understand that our rates are budget-friendly, but that doesn't excuse any lapses in cleanliness or guest satisfaction. Your experience does not reflect the level of service we aim to provide, and we sincerely apologize for any inconvenience this may have caused you.If you ever find yourself back in the area, we hope you'll consider giving us another chance to provide you with the exceptional stay you deserve. Our team is dedicated to improving our services and ensuring that your next visit is far more enjoyable.Thank you once again for bringing these matters to our attention. We value your feedback and hope to have the opportunity to serve you better in the future.

8/10 Good

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Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down for the weekend to vist booked this spot bc it very convenient for me to all my destination under 10mins
Stayed 2 nights in Aug 2023
Response from Nil on 11 Aug 2023
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our utmost reward. We hope to welcome you back on your next stay!

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Convenient to everything.
Stayed 1 night in Jul 2023
Response from Nil on 3 Aug 2023
Thank you for your delightful review! We're thrilled to hear you had a fantastic stay at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon!

2/10 Terrible

Charlene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Rooms have been remodeled, so they look nice. Our room was dirty. Pulled the covers back and found dirty sheets.
Stayed 1 night in Jul 2023
Response from Nil on 21 Jul 2023
We apologize for the inconvenience caused during your stay. Cleanliness is our utmost priority, and we are investigating the matter to ensure it doesn't recur. Your feedback is valuable, and we're committed to improving our services. Thank you for bringing this to our attention.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it!! Clean room
Stayed 1 night in Jul 2023
Response from Nil on 19 Jul 2023
Dear Mr. Larry, Thank you for your positive review. We're thrilled that you enjoyed your stay, and we look forward to welcoming you back in the future. Best regards, Nil

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Kk
Stayed 1 night in Jun 2023
Response from Nil on 27 Jun 2023
Thank you for your stay!

10/10 Excellent

LaFransha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL STAY
The reservation was super easy. The check in was AHHH-MMMAAZZIINNGGG... The customer service guy (sorry I don't remember his name but I do remember his face) was so kind and courteous. The room was super clean and the housekeeper was very nice. Overall, I'll be back!!! We really enjoyed ourselves. Thanks Studio 6!💜
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi LaFransha,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

10/10 Excellent

isaiah

Stayed 1 night in Apr 2023
Response from Nil on 3 May 2023
We are very pleased to hear that you had a wonderful stay with us.

10/10 Excellent

LUCINA

Stayed 1 night in Mar 2023
Response from Nil on 3 May 2023
Thank you so much for taking the time to post a review, Lucina! We are so happy to hear that you enjoyed your stay with us.