Jaceruba Hotels, Rio de Janeiro

"I really enjoyed my stay..i had lower expectations and waa pleasantly surprised. Room was clean and comfortable. AC waa nice and cold, breakfast was free and standard( some variety). Amenities ( pool, sauna, pool table, board games, ironning roo) were convenient. The best thing was the Service and the concierge. The guy at the front desk was welcoming , nice and informative...he made the stay feel safe and comfortable as he told me al the scoop, the hotspots, the do,'s and donts and spoke very good English."

"This is not a hotel, it rents rooms by the hour it is a brothel,we booked for the night through expedia. It does not have a cafe, coffee shop or restaurant, it has a 24 hr kitchen that will bring meals to your room. There is no pool and nobody speaks english. The pictures do not match the property. It is a very dangerous area of the city, where Uber drivers are hesitant to come pick you up. We only stayed the one night and have to question why Expedia lists this property."

"It was great. Nice, clean room! We did get stuck in the elevator for like 5 minutes… hope they fix it soon, haha. "

"Equipe recepção atenciosa "

"The property is run down. But worse than that, the room we were given was dirty, mold on the floor boards and mildew in the shower. We intended to ask for housekeeping to come and clean it. But after attempting to use the toilet we learnt that there was an issue with flushing. There was no one on site to fix the issue so we were moved to another room. Then - wait for it - when we turned on the sink in the new room, the water leaked out of the pipes all onto the floor. The next morning we booked another hotel and left. We were offered no refund or any other kind of compensation. They said since we booked through Expedia we could not recieve any refund for the nights we did not stay. Save your self the trouble and don’t even consider this place. "

"Great hotel at a great price. Highly recommended!"