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"The hotel has excellent facilities, in particular with private outdoor hot spring water bath, which is very enjoyable. The staff is very friendly. The breakfast is excellent, but little too expensive. The hotel also has shuttle bus to the train station. Some facilties need proper maintainence, such as basin. Cleaness could be improved. Overall, this is a good hotel."

"This is a great resort if you have a car. We stayed for 5 nights and loved that it was a large unit; 1 bedroom with western style beds and 1 tatami room with futon. They also put a crib for our baby in the Tatami room which we appreciated. There’s a living room, dining room, full kitchen & a soaking tub in apartment. Absolutely beautiful sunrise views! And the Onsen is soo clean, large and relaxing! It was nice having sauna, cold plunge, indoor hot bath and outdoor hot bath too! They also had a very cute kids playroom that you could book for an hour per day. They have indoor pool and Jacuzzi too but our family didn’t try it. We also loved the dinner buffet, lots of choices; same for breakfast-lots of choices. Everything felt clean. Employees were all nice and most spoke English."

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"Wonderful host!"

"Good rates for a short stay"

"Everything about this stay was perfect. Property and room was very clean and beautiful and the onsen was scenic and beautiful as well."

"Boutique hotel, attentive service and thoughtful amenities. Would definitely check out other Hoshino Kai properties in the future."

"Great hotel. Highly recommend. Definitely will stay again "

"Highlight of my Japan trip! The generosity and kindness from the hosts and the luxurious hot spring bath made this a highlight of my trip. I cannot recommend Kokopelli House enough."