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"Unclean sheets. Unfriendly staff"

"good service"

"Breakfast was very good. Staff very friendly and accommodating."

"Süper"

"Excellent stay, very friendly staff. "

"Honestly, would give this place 10 stars if I could. Very welcoming, friendly and helpful staff. I loved the clean and spacious room/bathroom with a comfortable bed, along with the amenities. Heating & Cooling very well adjusted, according to the weather. The daily free breakfast & housekeeping provided was top-notch. Would highly reccomend this place, as It was one of the best Hotel experiences I've ever had. Thanking everyone for their gracious hospitality and making me feel completely at home. Kind regards, Satisfied Guest. "

"Staff"

"very clean room"

"Could have been better!! It was an expensive stay for what we got. The first day when we checked in there was no electricity and we were told that it won’t come another few hours. At night it went off again, luckily kids were sleeping and I don’t even know when it came back. Apparently they always have electricity problem so I think they really need to get a generator. The pool was cold and we wanted it to be heated which they said it could be only warm (not hot) in 3 hours so we didn’t wait and decided to see places in Sapanca. Buffet breakfast and the house was nice but there were things that could be improved such as renewing the sponge and cloths in the kitchen. "