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Nice resort for the price in a very nice location. Well worth it.
Joseph
Stayed 1 night in Jul 2023
Response from Denis on 10 Jul 2023
Dear Joseph, Thank you for sharing your positive impressions with other travellers and us. It is a great pleasure to read that you were completely satisfied with your stay with us and that our team contributed in making your stay special. We hope that we will have the opportunity to welcome you again. Best regards,Denis ŠpelićHotel manager
Room itself was clean and fine. The only problem we had with the hotel was that they put us in a separate building in a suite they were renting from someone else. We literally couldn't get in the building because somebody had abandoned a bunch of old furniture on the other side of the door used to access the building. We literally could not get into the building until someone moved it. The stairway to the suite did little to instill any confidence in what we would end up with. It just looked like a tired old building. However, the room was new and clean. If you get this room, just be prepared to be disappointed in the building, its cleanliness and decor. The room is actually above some government office.
Situated on the water, our views were beautiful. The room was comfortable and hotel servives were excellent. We enjoyed the spa each day, with pools in cavelike settings, saunas, and relaxation rooms. Meals were delicious. We liked walking along the waterfront to the town on a windy day. It was a perfectly relaxing stay.
Specifically asked for a twin room and for a double, then offered us a twin room over top of the kitchens, them eventually go one which we had to accept with the laundry air pipes just outside our balcony. Check out procedure left much to be desired as we weren't allowed to pay bill in both Kunas and card.
JULIA
Stayed 5 nights in Jul 2018
6/10 Okay
Verified traveller
9 Apr 2018
Liked: Staff & service
Disliked: Cleanliness
Room okay, but cleanliness leaves a lot of room for improvement.
We were very warmly greeted at check in. The room was lovely and clean, the hotel beautiful. We enjoyed the dining room very much, swimming in the sea and walking around the park like setting. Kudos
Good location with wonderful view on sea. Delicious food and friendly staff. Hugh choices for breakfast and evening meal so easy to work round dietary needs. The hotel has nice facilities and the room is comfortable. The location is also very good, in front of the beach, with a guests-only parking and at walking distance to Umag. The staff at the reception is extremely helpful and nice,
Wonderful area with very pleasant employees, who even tried to speak in Slovenian. A very nice touch that a welcome message with our names was waiting for us in the room. We did miss information in the hotel room about additional amenities that are offered in the hotel - no information regarding the Wellness Center. Unfortunately the sea side view balconies was also turned towards the restaurant, where all guests were able to see who was on the balconies. Otherwise, our stay was great and would return again.
It is a lovely hotel in a beautiful part of Croatia. the junior suite we had had 2 rooms which made holidaying with young children easier. I would suggest rubber type beach shoes as the beaches are nearly all rocky as are the shallow waters. the pool got a bit crowded at times but not usually for long. overall we had a lovely holiday and would seriously consider returning to the same place.
I was playing in the World Super Seniors Tennis Championships, so location was excellent. Although i booked early on arrival i was given a room for a disabled person. My room was changed but had no balcony which i was very annoyed about. Overall i enjoyed my stay and would recommend this hotel.
R Henderson
10/10 Excellent
Tennis player
16 Sept 2012
Liked: Cleanliness, staff & service, room comfort
Very nice hotel
We have enjoyed our stay. The hotel was clean and concenient. The room was gorgeous. Breakfast was OK. Recommended.
The staff was very friendly and accommodating! The location is perfect if you want to simply relax and not worry about a big city.
Verified traveller
8/10 Good
Josef & family, Rome
24 Jul 2011
Liked: Cleanliness, staff & service, room comfort
lot's of entertainment
it's a great location for families; kids love all the entertainments that is offered in the vicinity, kayak, paddle boat, trampolin, pool hockey, etc';
the hotel itself is good, lots and good food, though resaturant is quite hectic and overloaded at peak times;
My family and I enjoyed our stay. We had sea view room and it was magnificent. Qualify of food was good and many varieties. Staff was friendly when we checked in and out, also, at restaurant and outside seating cafe. Location of the hotel was great and nice walk along the beach. The outdoor pool was nice too. We enjoyed our stay and we would go back.
A nice Hotel with all you need a a short stay. I would not recommend for any longer than a weekend though, as it's rather limited in what it can offer unless of course you hire a car.
Sol Umag is a great place to stay. Just over the border of Slovenia, and quite peaceful. The room had an amazing view of the sea and the staff was extremely helpful. Food in the restaurant was quite authentic and the breakfast/dinner buffet was rather extensive. I wholeheartedly recommend this hotel for a 3-7 night stay!
Struttura comoda, pulita. La colazione a buffet molto ampia e varia. Consigliatissimo
Eleonora
Stayed 1 night in Apr 2024
6/10 Okay
Manfred
Travelled with partner
23 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Die Menüauswahl war in der Regel immer das gleiche.
Der Hotelservice im Speiserestaurant war nicht
sehr freundlich und bei einer Frage bekam ich keine vernünftige Antwort. Schlechte Deutschkenntnisse.
Sehr geehrter Herr Simon, Vielen Dank für diese tolle Bewertung. In der Hoffnung, dass Sie uns wieder besuchen, senden wir Ihnen beste Grüße aus Umag,Denis ŠpelićHotel manager
Dear Maria,We appreciate taking your time to share impressions about your holidays with us.We are very happy to know you had a pleasant stay and were satisfied with the atmosphere in the hotel.It would be wonderful to get the opportunity to welcome you back in the future.Best regards,Denis ŠpelićHotel manager
Das Zimmer war durch Geräusche der Klimageräte oder Abzug der Küche fast die ganze Zeit sehr laut.
Norbert
Stayed 6 nights in Jun 2023
Response from Denis on 4 Jul 2023
Sehr geehrter Norbert, Danke, dass Sie unsere Gäste waren. Wir freuen uns, dass Sie unsere Bemühungen erkannt haben und dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen, Sie bald wieder zu empfangen. Ihre Kommentare nehmen wir ernst und wir versuchen unsere Dienst bis nächstes Jahr noch zu verbessern. Bis zum nächsten Mal, beste Grüße aus Umag. Denis ŠpelićHotel manager
Hotel Umag Plava Laguna has very nice beaches (sand and also gravel), pools and a waterpark for kids. Breakfast was great though quite crowded. The room was clean and rather large yet visibly not the newest anymore. Umag is a very safe town super suitable for families with children and overall so underrated.
Nicolas
Stayed 3 nights in Jun 2023
Response from Hotel Umag on 19 Jun 2023
Dear Nicolas,thank you for staying at our hotel and rewarding us with the high vote.Thank you also in the name of the whole team for your recommendations dedicated to the hotel and it’s related services. We were really glad to read your impressions and it’s nice to hear that you enjoyed in all the charms that the destination and hotel offer.We use this opportunity to invite you to another beautiful holiday in our Hotel where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best from Umag,Franka Zorić MladenovićHotel Manager
Leider auf Grund eines Techno Event sehr laut in der Nacht. Vielleicht anmerken bei der Termin buchung, damit man einen anderen Termin bucht.
PATRICIE
Stayed 3 nights in May 2023
Response from Hotel Umag on 19 Jun 2023
Sehr geehrte Patricie,vielen Dank dafür, dass Sie unser Hotel Umag als dass Sie sich Zeit genommen haben die Zusammenfassung Ihres Urlaubs uns zu scrieben. Vielen Dank auch, für die hohe Bewertung. Ihre Kommentare sind uns sehr wichtig. Sie ermöglichen es uns, mit den Augen des Gastes zu sehen und unseren Service, und damit auch Ihre Zufriedenheit, dementsprechend schneller zu verbessern.Die Stadt Umag als Reiseziel und das Hotel Umag selbst sind sehr familienorientiert. Nur zweimal im Jahr wird im nahe gelegenen Resort eine Musikveranstaltung organisiert (Ende Mai und zweite Julihälfte während des ATP-Umag-Turniers). Da diese Veranstaltungen bereits seit vielen Jahren organisiert werden, bemühen wir uns stets, alle unsere Partner über die Möglichkeit von Lärm in den Abend-/frühen Morgenstunden zu informieren. Mit diesem Spruch versuchen wir wirklich nicht, Ihre Unzufriedenheit mit den Feiertagen zu schmälern. Wir sind uns bewusst, dass das primäre Ziel des Urlaubs Entspannung und guter Schlaf sind. In der Hoffnung, dass Sie uns wieder besuchen, senden wir Ihnen beste Grüße aus Umag,Franka Zorić MladenovićHotelmanagerin
Sehr geehrte Ursula , ist schön zu hören, dass Sie einen super Aufenthalt in unserem Hotel verbracht haben und vielen Dank für die hohe Bewertung. In der Hoffnung, dass Sie uns wieder besuchen, senden wir Ihnen beste Grüße aus Umag,Franka Zorić MladenovićHotelmanager
Das Hotel ist sehr zu empfehlen, moderne und helle Einrichtung, freundliche Mitarbeiter und eine tolle Lage am Strand. Sehr positiv überrascht und habe eine Nacht angehängt. würde wieder kommen.
Buona struttura, pulita e ben posizionata.Cena e colazione normale ma abbondante.
La posizione é interessante per accesso al mare e passeggiate
valentina
Stayed 1 night in Jun 2022
6/10 Okay
Diethard
Travelled with group
25 May 2022
Liked: Staff & service, amenities
Laute Baustelle für ein unnötiges weiteres Schwimmbecken. Keine funktionierende Klimaanlage im gesamten Hotel. Vermutlich eine zwangsweise Stromsparmaßnahme auf Kosten der Kunden. Da wäre wohl eine Photovoltaikanlage zeitgemäßer. Platz auf den Dächern und als Überdachung für den Parkplatz mit Stromladestellen wäre ja vorhanden. Bitte Aufwachen Hotelmanager.
So an sich war es gut.
- Nur die Klima Anlage hat das Zimmer nicht runtergekühlt. Wir müssten zu alten Tricks greifen. Das heißt Abends vorm Schlafen gehen das Fenster voll auf machen und Tags über Fenster zu und Formhänge zu. Dann blieb das Zimmer einigermaßen Kühl.
- Die Getränke aus der Zimmer Mini Bar kosten auch extra.
Das Personal an der Rezeption könnte schon Recht gut Deutsch. Und Haben alle Fragen sehr gut beantwortet.
Das Buffet (zum Frühstück und Abendessen) fannten wir bisschen komisch sortiert. Aber sonst eine sehr gute und große Auswahl.
- Was wir bisschen blöd fannten war das zum Abendessen die Getränke-Automaten abgedeckt waren und nicht benutzt werden dürfen. Wenn man was trinken wollte musste man sich was bestellen was man dann zahlen müsste.
Strand direkt hinter dem Hotel. Badehandtuch gibt es beim Bademeister am Strand kostenlos mit eine Karte von der Hotel Rezeption.
Sauberkeit und Hygiene waren so weit sehr gut.
Im nächsten Umkreis waren mehrere sehr gute Restaurants für Mittagessen. Die fußläufig sehr gut erreichbar sind (c.a.900 meter vom Hotel entfernt). Preis Leistung sehr OK sind. Mittagessen war leider nicht zubuchbar beim Hotel.
Das erste Zimmer funktionierte nicht die Klimaanlage es war wirklich nur warme Luft, das zweite Zimmer auch keine Klimaanlage aber etwas Kühler aber dafür behindergerechtes WC. Ich beschwere mich normal nicht aber das war nicht Professional und die Matratzen waren Katastrophe bin enttäuscht😥