Exterior
Check availability

Reviews of Residence Marco Polo

3 out of 5
Residence Marco Polo
Vrata Pod Zidom 1, Rovinj

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 81 reviews" "
Rating 8 - Good. 23 out of 81 reviews" "
Rating 6 - Okay. 5 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Cute place, great location, friendly staff
Response from Staff on 25 May 2023
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

margaret

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room the location and the owner
Stayed 2 nights in Jul 2022
Response from Staff on 19 Jul 2022
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, room comfort
Excellent Location, Nice Room
The location was excellent just a block off of the port in the old town. The room was comfortable. The bed was very firm. The room was in a really cool old building. If you shut the wooden shutters all of the light is blocked out so you can get a good night's sleep.
Stayed 3 nights in Sep 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The studio apartment was spectacular!
My wife and I were on our honeymoon, and seriously, this was the most romantic place we stayed in a month of traveling through Europe! We live in Hawaii, and I saw the most beautiful sunset I've seen in my life!! Claudia, our host, was amazing. The apartment was spectacular, and the location couldn't be better. Nestled amongst the winding, medieval streets of Rovinj, and stumbling distance from the Adriatic and the town square. There are restaurants, pubs and wine bars everywhere! Jump in the water to refresh, then wander over for a glass of wine on the rocks! Claudia's food recommendations were spot on. This is a small village where everybody knows everyone, and they welcome new friends and visitors with warmth and kindness. Do not hesitate to book!
Stayed 2 nights in Jun 2019
Response from Staff on 22 Nov 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Tamera

Liked: Cleanliness, property conditions & facilities
The property was wonderful. A cute and quaint little place just like Rovinj.
Stayed 4 nights in Sep 2019
Response from Claudia&Petra/ reception on 24 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Staff on 2 Oct 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Staff on 11 Sept 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Preston

Liked: Staff & service
Beware!!!
They pulled a bait and switch. They own several properties throughout Rovinj. I reserved one at the Marco Polo residence. They put me in a different one that I checked on Hotels.com was actually cheaper place. $10 cheaper. Beware. They also charge you to use their in room Safe. Unbelievable. Never had that experience in my entire life. It’s buried somewhere in the reservation that they charge you for that in room safe. But just never had it happened.
Stayed 1 night in Sep 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Claudia on 6 Sept 2019
Thank you for staying with us. We look forward to seeing you again in Rovinj .

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Claudia&Petra on 2 Jul 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
the receptionist is nice and they are helpful for enquiry
Stayed 3 nights in Nov 2018
Response from Staff on 26 Dec 2018
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Steve, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Residence Marco Polo. It was ideally located and staff were always eager to help out with any questions we had.
Stayed 2 nights in Sep 2018
Response from staff on 12 Oct 2018
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Lee, Miami, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent. Room is clean and staff very friendly. There is a tiny kitchenette with enough things to cook a decent breakfast.
Stayed 1 night in Sep 2018
Response from Staff on 2 Oct 2018
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018
Response from Staff on 15 Sept 2018
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Ruth

Great location
We had the smaller room, which was a good size, but a little small to make your own meals. In a perfect location and very comfortable.
Stayed 5 nights in Aug 2018
Response from Staff on 4 Sept 2018
Hello, Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderfully helpful in helping us get in and out of old town with luggage when streets were closed. Staff was helpful in recommendations and check-in and check-out. Great location for touring old town.
Stayed 2 nights in Aug 2018
Response from Staff on 4 Sept 2018
Hello, Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cozy room in the attic. Great location.
Staff very helpful and knowledgeable. Would stay here again.
Stayed 3 nights in Jun 2018
Response from Staff Marco Polo on 27 Jun 2018
Thank you very much. We hope to have you as guests next time.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, amazing location, friendly service.
This was a super place to stay - especially for the price. It was a charming little apartment right in the center of everything, and quiet too. No elevator, but that's common in the Old Town. The service was very friendly and helpful. I did not receive a cleaning between my 2 nights, but it wasn't a big deal - not sure if that was an oversight, or if they just don't offer that service. But the place was more than sufficient and comfortable. Not luxury, but super nice. I'd stay here again. The location is incredible. The best in the city.
Stayed 2 nights in Jun 2018
Response from Staff on 20 Jun 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, stylish and clean
Great location, spotlessly clean, stylish, with amazing service. The bed was very comfy too. All in all we really enjoyed the stay.
Stayed 1 night in Jun 2018
Response from Staff on 20 Jun 2018
Thank you for your review. It will help us to improve our services. We work hard to make our guests happy.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 1 night in May 2018
Response from Staff on 20 Jun 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable spot in good location. No view in the studio unit. It would have been nice to have been told the correct number to look for on the door, would have saved time and angst after wandering around for longer than necessary. Otherwise, great spot.
Stayed 1 night in May 2018
Response from Staff on 20 Jun 2018
Thank you for your review. It will help us to improve our services. We work hard to make our guests happy.

8/10 Good

margarrt, sydney

Liked: Cleanliness, staff & service
Very nice right in the centre of the old town.
We stayed in the attic. Thanks to Petra gif carrying our bags up the spiral staircase. The room was quaint and in the centre of the old town. Had a small sink, stove and fridge.
Stayed 5 nights in Sep 2017

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claudia, our proprietor, was very helpful with local tips.
Stayed 2 nights in Aug 2017

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little room in the perfect location!
Really cute room in the perfect location, literally 50 meters from the harbour. The room is not big but certainly big enough for two people. The room has a stove and a fridge, absolutely no complaints. Highly recommend!
Stayed 1 night in Jul 2017

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, beautiful room, wonderful owner
When rooms were booked on Hotels.com, the pictures were lovely. In person, they were even lovelier. We absolutely loved the owner, Claudia, and our rooms. With stone walls, table and chairs, twin beds, hand painted armoire and kitchenette area complete with refrigerator, electric kettle, teabags and Irish coffee cappuccinos, we loved the rooms located on the second and third floors. The location was superb. Claudia’s staff took our luggage to our rooms. I arrived with a bad knee and Claudia noticed the limp and immediately came with a bag of ice and knee spray. Claudia was our first encounter with a local on our trip through Croatia. She was so very welcoming ….a great way to begin our trip. Once we unpacked, Claudia was ready with a map of the area with advice of the sites to see and gave great recommendations for local restaurants (food was unbelievably fresh and delicious). The rooms had plenty of electric outlets and the bathroom was accommodating with hooks and a shelf. Claudia made sure we had help with the luggage upon arrival and departure. She is a wonderful host and thought of everything a guest may need in a room. As we were renting a car we asked Claudia for directions to the car rental agency. She not only offered to drive us (which she did) but called the agency to make arrangements to meet him halfway with the rental car. We cannot say enough about Claudia, the Marco Polo and the beautiful city of Rovinj. Thank you, Claudia.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb location
The location is superb
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, conveniently located
Residence Marco Polo is close to the main square with nice restaurants around. It is within walking distance to all the amazing sights of lovely Rovinj.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enchanting location and great staff!
We loved Residence Marco Polo! We arrived much later than expected from the bus station and Claudia actually walked to the harbor to meet us! This was our first night of 2 weeks in Croatia and we felt Claudia epitomized everything that is wonderful about the Croatian people!

10/10 Excellent

Timm, Issaquah. WA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet little place in the old city
We spent two nights and simply loved the place. The location is fantastic and the staff is wonderful. We arrived well past their regular check-in time and they patiently waited for our arrival. Will definitely stay there again on future visits to Rovinj.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claudia, our host, couldn't be friendlier or more helpful. She drove us to our rental car agency and gave us great advice about our travels. The room isn't huge, but it's clean and updated and very comfortable. Great stay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Expensive for what it is
Location is great, but felt the hotel was very overpriced for what you get.

10/10 Excellent

Terry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area for a relaxing stay. Stunning scenery and great food.

10/10 Excellent

Richard, Calgary, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owners were fabulous and very attentive. Supberb locationnear water front. Great room ambience. Great value for the money.

10/10 Excellent

L Dan, Miami Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Apartment as Charming as Rovinj
A beautiful small apartment in the heart of the old city with every comfort we desired. Checking in was a breeze and the customer service was 100% the best. Would definitely enjoy to return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Quiet,good air-conditioning ,very helpful, difficult to find, one block up away from the sea front. Make sure you call them if arriving late and they will wait up for you.

6/10 Okay

KVEvich, seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and ambiance
Love the old world ambiance and location one block off the main sea wall. My husband forgot his jacket and they mailed it to us at our next location!!! Amazing

10/10 Excellent

Solveig, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel is just very good. The staff gives good service and the location is perfect. You do hear the guests from the restaurant outside in the street though, but they were mostly pretty quiet.

10/10 Excellent

Moa

Stayed 1 night in Jul 2023
Response from Staff on 25 Jul 2023
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Moa

Stayed 1 night in Jul 2023
Response from Staff on 25 Jul 2023
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Lorella

Liked: Cleanliness, room comfort
Rovigno bellissima, camera centrale in contesto suggestivo. Mura in pietra e mobili in legno con i disegni
Stayed 3 nights in May 2023
Response from Staff on 2 Jun 2023
Buongiorno,Grazie per la Vostra opinione. Ci aiuterà a migliorare i nostri servizi.Cordiali saluti

10/10 Excellent

Sara

Liked: Cleanliness, room comfort
Ottimo
Posizione ottima. Pulita, tutto lo necesario!
Stayed 3 nights in Jun 2021
Response from Staff on 26 Jun 2021
Buongiorno, Grazie per la Vostra opinione. Ci aiuterà a migliorare i nostri servizi. Cordiali saluti

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Staff on 19 Aug 2020
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Kleines schnuckeliges Zimmer. Sehr sauber und sehr rustikal
Stayed 1 night in Aug 2020
Response from Staff on 8 Aug 2020
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Goed is de locatie vlakbij de boulevard van Rovinj en de airco. Slecht is niet werkende internet-verbinding en onregelmatige handdoekwissel Algemene opmerking voor Rovinj is dat je rekening moet houden met ongeveer 30E/dag parkeerkosten bovenop het hotel-bedrag.
Stayed 7 nights in Aug 2019
Response from Staff on 15 Aug 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness
Schön eingerichtetes Zimmer mit praktischer Kochecke. Die Restaurants im unmittelbaren Umfeld sind Abends natürlich etwas laut,aber ab Mitternacht wird es ruhig. Leider kommen die Anlieferungen dann morgens wieder recht früh. Wer 8 Stunden Schlaf braucht, muß Lärm unempfindlich sein.
Stayed 3 nights in Jul 2019
Response from Staff on 2 Aug 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Des réceptionnistes très serviables, un emplacement idéal (seul difficulté, propre à tout hôtel dans Rovinj : se garer, mais elles vous aideront), une chambre coquette. Ce fut la meilleure expérience des hôtels que j'ai faits en Croatie.
Stayed 1 night in Jul 2019
Response from Staff on 2 Aug 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Claudia&Petra on 7 Jun 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, top Lage mitten in Rovinj trotzdem ruhig gelegen.
Stayed 2 nights in May 2019
Response from staff on 20 May 2019
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Kenji

雰囲気は良い
受付からホテルまで徒歩３分。スタッフとともにホテルへ。 入口をはいるとすぐ室内。室内は広い。 小道に面していて歩く人の声が聞こえる。
Stayed 1 night in Sep 2018
Response from Staff on 19 Sept 2018
Thank you for your review. It will help us to improve our services. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini appartamento pulitissimo, accogliente
Miniappartamento pulitissimo, accessoriato con tutti i comfort, zona centrale (di fronte al molo) ma cmq silenzioso perchè si trova in una stradina interna, personale sempre a disposizione. Ogni giorno venivano a sistemare l'appartamento, cambiando gli asciugamani e lavando anche eventuali stoviglie o altro lasciati nel lavabo. Lo consiglio vivamente! L'unica pecca il park, perchè bisogna parcheggiare l'auto lontano, ma il personale all'arrivo ti viene a prendere con la macchinetta elettronica.
Stayed 4 nights in Aug 2018
Response from Staff on 14 Sept 2018
Buongiorno, Grazie per la Vostra opinione. Ci aiuterà a migliorare i nostri servizi. Cordiali saluti