Sundeck

Reviews of Horizont Resort

Horizont Resort
Verudella 6/B, Pula

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 209 reviews" "
Rating 8 - Good. 85 out of 209 reviews" "
Rating 6 - Okay. 61 out of 209 reviews" "
Rating 4 - Poor. 17 out of 209 reviews" "
Rating 2 - Terrible. 15 out of 209 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities
Very nice layout. Beautiful location. Spacious. Definitely needs some updating and refurbishing.
Stayed 3 nights in Jul 2023
Response from Reception on 29 Jul 2023
Dear Guests,thank You for the positive feedback.Hope You will have a nice stay in the resort and in Pula.Kind regards,Reception

8/10 Good

Joanna M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Splendid.

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, room comfort
This is a basic holiday stay that is cheap. But the location is brilliant. Friendly staff. We will stay here again.
Stayed 3 nights in Aug 2022

8/10 Good

THOMAS

Travelled with family
Liked: Cleanliness, property conditions & facilities
Superbe vue sur la mer. Accès à la mer très proche. Bel appartement propre et calme. Climatisation parfaite. Le tennis était fermé. Les transats autour de la piscine étaient payants !
Stayed 7 nights in Aug 2022

4/10 Poor

Tracey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The location is great, right on the edge of the sea. Not far to Pula and to Kamenjak. The resort itself is old and run down in places and there is a big difference in the quality of the accommodation - check what you have booked. Some of it doesn’t have air conditioning and is scruffy, some does and is better. The pool is smaller than the photos imply and can get crowded. But the sea is gorgeous.
Stayed 5 nights in Aug 2019
Response from Horizont & Splendid Team on 22 Aug 2019
Dear guests, we take this opportunity of thanking you for your feedback. We are sorry that our resort did not fully meet your expectations. Feedback received from our guests is very important as it allows us to identify the areas for improvement and we would like to use this opportunity to inform you that your comments have been forwarded to the relevant department. With hope to get another opportunity to welcome you, we are sending you our best regards.

8/10 Good

Verified traveller

Travelled with family
Basic, but absolutely fine, great shower, beds a little firm but can't complain.
Stayed 7 nights in Jul 2019
Response from Horizont & Splendid Team on 20 Aug 2019
Dear guests, thank you for sharing your feedback with us. Feedback received from our guests is very important as it allows us to identify the areas for improvement and we would like to use this opportunity to inform you that your comments have already been forwarded to the relevant department. With hope to get another opportunity to welcome you again, we are sending you our best regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Amazing setting. Within the pine forest, metres from the sea. Apartment were spacious and clean. However cooking facilities were completely inadequate unless cooking a one pot wonder for one. Very friendly staff. Restaurants were tired & did not see many customers at them. But definitely worth it just for the location.
Stayed 14 nights in Jul 2019
Response from Horizont & Splendid Team on 20 Aug 2019
Dear guests, thank you for sharing your feedback with us. Feedback received from our guests is very important as it allows us to identify the areas for improvement and we would like to use this opportunity to inform you that your comments have already been forwarded to the relevant department. With hope to get another opportunity to welcome you again and improve your impressions, we are sending you our best regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, 10/10. Kind team at the resort desk and support services (restaurants, supermarket, etc).
Stayed 8 nights in Jul 2019
Response from Horizont & Splendid Team on 2 Aug 2019
Dear guests, thank you for your comments regarding your stay in our Horizont Golden Rocks Resort. The satisfaction of our customers is the most important thing for us and knowing that you were satisfied with your stay makes us extremely happy. We look forward to welcoming you for another memorable stay. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on the water! We stayed in the oldest/most affordable rooms. They were a bit dayed, but still comfortable. A new ce view from our balcony! And just steps away from the rocky coast. The massage tent was just below our unit. We meant to schedule one, as they were afgorable. But our timing was not good. She was either busy with a client or it was closed for the day. Hours 10am - 6pm. We were busy playing and cliff jumping on other parts if the peninsula, so we arrived back after 6 pm. They offered breakfast or half-board packages at one of the restaurants at a reasonable price.
Stayed 3 nights in Jul 2019
Response from Horizont & Splendid Team on 23 Jul 2019
Dear guests, thank you for your comments regarding your stay in our Horizont Golden Rocks Resort. The satisfaction of our customers is the most important thing for us and knowing that you were satisfied with your stay makes us extremely happy. We look forward to welcoming you for another memorable stay. Sincerely,

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Horizont & Splendid team on 15 Jul 2019
Dear Mrs. Helen, thanks for staying with us. We appreciate your feedback!

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reminded me of old Russian block housing
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Wonderful piece of coast. The apartment is basic, spacious, clean and is cheap.
Stayed 3 nights in Jun 2019
Response from Horizont & Splendid reception on 6 Jul 2019
Dear guest we would like to thank you for your feedback. We are looking forward to getting the opportunity to welcome you for another memorable stay. Kind regards, Horizont & Splendid Golden Rocks Resort Team

10/10 Excellent

John, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self contained flat with good facilities, furnishings were a basic quality but did the job. Clean and tidy. Air conditioning had an additional charge for the access card but it was free if used for heating. Our flat had a balcony with table and chairs and sea view.
Stayed 3 nights in May 2019
Response from Horizont Golden Rocks Resort on 15 Jun 2019
Dear Mr. John, we would like to thank you for your feedback regarding your stay at our Horizont Golden Rocks Resort. We are looking forward to getting the opportunity to welcome you for another memorable stay. Kind regards

8/10 Good

TOMISLAV

Liked: Staff & service, property conditions & facilities, room comfort
No WI-FI in the room
Stayed 5 nights in Apr 2019
Response from Martina on 13 May 2019
Dear Mr. Tomislav, thanks for staying with us. We appreciate your feedback!

8/10 Good

S.A., Florida

Liked: Cleanliness, staff & service, room comfort
Crystal clear sea water, rocky approach to it, not for elderly or small children. Do not care about the swimming pool, in general, as long there is the sea (ocean). Exellent for scuba, lots of sea critters, perfect visibility. Lots of facilities for children to play. Good buss line to downtown Pula. Lots to visit and see there.
Stayed 3 nights in Jul 2018

8/10 Good

larry, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice rooms, good location, little bit pricy. 6 euro/day charge for the a/c
Stayed 3 nights in Jul 2018

2/10 Terrible

Beatrice, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far away!
First impression was how rude the front desk representative was. He did not tell us anything about the room or location. When we entered our room it smelled horrible and it was hot. We quickly opened the windows and attempted to turn the air conditioning on. It did not work. We went back to the front desk since there is no phones to call the front desk. When we got there we advices him about the smell and temperature and how the advertising said there was AC and free WiFi in room. He said no and that AC was available at a fee per night. When I Stated that the website didn’t say so he was spent about 15-20minutes trying to find the small print that said AC was only avaible to certain rooms. When I told him I kept getting bitten by mosquitos and how my skin was having a reaction and the room smelled horrible and was dirty he said he would give me a spray for the smell. I said it was hot and ac would help the smell as well since I couldn’t have the windows and door open he said “well depends who you ask” I would never call this place a resort or pay as much as I did for the stay. Rest room was very dirty and ants all over the door coming in the room. Spider webs and spiders near the beds
Stayed 3 nights in Jun 2018

6/10 Okay

macca, london

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated and soulless
Desperately needs a coat of paint, looks like a fifties Eastern European Olympic village. Very cheap, and you get what you pay for, air-con is extra, sun beds are extra etc. etc.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Could be really nice with a bit of money invested
Great location, dated facilities, people sleep rough on site and collect glass and plastic bottles from the bins to recycle (see pic!)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Horizont resort
The location is very beautiful, the problem is there is not a lot of shadow on the beach and lot of space for children and for pregnant woman, if the apartments would be full I don't know where people would be. But for those who like rocks to jump in water it is great stay. I did not like that you have to pay for air conditioning, that this is not included in price and that the apartments with it are 30% more expensive. The price for this kind of apartments or stay is to high at least 25%.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not expensive, not too rowdy and a decent bed.
I was barely there due to going to outlook festival but when I came home to sleep it was nice and quiet. If your after a cheap hotel which is not a complete dive then you can't really go wrong here.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Horizont Hotel, Pula
Although the accommodation could do with an update, this hotel was a bargain. I would say it is more tailored for older people or families as it was a more relaxed holiday, and definitely not for those looking for a party holiday. We went on day trips to Rovinj, Porec and the Brijuni islands, all of which we would recommend. Pros: - The staff were very friendly and helpful. - The swimming pool area is lovely (although you do have to pay to use the sun loungers) - The restaurants within the resort had decent food, and were good value. Cons: - The apartment was quite run down, with very uncomfortable beds, although it was very clean. - There are no restaurants in the surrounding area (excluding those within the resort), and Pula town centre is not within walking distance, so if you do not have a car you are reliant on the local bus service which stops at 10.30pm. If we were to visit again, we would rent a car.

6/10 Okay

Erik, Sweden

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the sea/beaches and with a very nice pool. The rest is low budget.

10/10 Excellent

Krisztina

Stayed 5 nights in Aug 2023
Response from Reception on 15 Aug 2023
Dear Mrs. Krisztina,thank You for the positive feedback.Kind regards,

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, room comfort
Fint feriested
Fint sted til familieferie. Havde lejlighed med havudsigt, stort plus ift. beliggenhed af øvrige “blokke”. Meget begrænset køkkenudstyr, 2 kogeplader, ingen ovn eller mikro. Ingen løbende rengøring af lejlighed, 3 x håndklædeskift på en uge. Ca. 4 km til Pula centrum.
Smuk solnedgang fra terrassen
Stayed 7 nights in Jul 2022

8/10 Good

Jennie

Stayed 3 nights in Jul 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, room comfort
Fantastiskt!
Bodde i ”Florida”-huset, endast några meter från ”egen” bad-vik. Klart och fint snorkelvatten. Bästa jag bott på!!!!
Stayed 6 nights in Jun 2022

8/10 Good

davide

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Molto pulito,tanta calma e rilassatezza.Avevamo già provato il villaggio tempo addietro ma in altro periodo.comunque bello il posto,l'acqua,la natura.posto non caro.
Stayed 3 nights in May 2022

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Uredno, blizina plaza, duboki hlad
Stayed 5 nights in Aug 2021

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, room comfort
Pokój superior spełnił nasze oczekiwania, miał duży balkon, brakowało microfali ale reszta była ok, przy basenie były bardzo drogie leżaki!!! Szkoda bo stały puste
Stayed 6 nights in Aug 2021

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness
Toller Urlaub
Wir hatten ein sehr schönes Apartment mit großer Terrasse und Blick in die Bäume. Es gibt aber auch ziemlich abgewohnte Apartments. Man kann super Essen in dem einfachen Restaurant direkt am Meer - und es ist nicht teuer . Die Lage der Anlage ist super . Traumhaftes Wasser und schöne Buchten
Im Restaurant
Fischplatten
am Strand
am Strand
Stayed 5 nights in Jul 2021

8/10 Good

Marta

Travelled with family
Fajna lokalizacja
Bardzo miłe miejsce, wszędzie blisko, na miejscu sklep i knajpa.
Stayed 10 nights in Jul 2021

6/10 Okay

Pablo

Travelled with family
Liked: Cleanliness, room comfort
Mal entretenu, plus que vieillot, mauvais état
Un hôtel dans lequel plus aucun investissement n'a été fait. Il devait être très bien il y a 30 ans. Mal entretenu, les portes-fenêtres ne ferment plus, la porte de l'appartement avait été forcée et ne ferme plus, le robinet coule. C'est bien dommage car le site est superbe, en bord de mer. Bien trop cher au vu de l'état des locaux.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Etwas veraltet, aber ok
Die Appartments und die ganze Anlagen sind etwas in die Jahre gekommen, was man nicht so ganz nachvollziehen kann, weil die gegend sehr schön ist. Insgesamt ist alles OK, die Pool ist auch ok, Frühstuck ist eher auf die basics fokusiert, kann man auch sich sparen und lieber in der supermarket einkaufen und selber kochen... Pula Stadtmitte ist mit dem Auto in 10 min erreichbar :)
Stayed 3 nights in Jul 2021

8/10 Good

Frank

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2020
Response from Horizont & Splendid team on 29 Sept 2020
Dear guests, thanks for staying with us. We appreciate your feedback! Sincerely,

8/10 Good

Darko

Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2020
Response from Horizont & Splendid team on 29 Sept 2020
Dear guests, thanks for staying with us. We appreciate your feedback! Sincerely

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, room comfort
Nice place to relax
Nice place, but quite old. Anyway if you know what you book, you won't be dissapointed. The apartment is nice, well equipped, with a stuuning sea view. Service is profesional - reception and house keeping.
Stayed 3 nights in Aug 2020

8/10 Good

Alexandra

Liked: Cleanliness, room comfort
fint hotel
Lækker beliggenhed. Hvis man kan lide klipper, er det et fedt hotel. Man bader fra klipper og springer i vandet. Hvilket kan være et plus, for så er der ikke så mange børnefamilier. Hotellet er lidt dyrt i forhold til hvad man får, værelserne er slidte og kunne måske godt trænge til lidt opfriskning, men alt i alt dejlig ophold
“Stranden” neden foran hotellet
Stayed 3 nights in Jul 2020

6/10 Okay

David

Travelled with family
Všetko bolo celkom v poriadku, čistota, personál až na služby v resorte. jediný obchodik otvorený do 14 tej a jedna reštauracia predražena oproti centru o 15 percent.
Stayed 5 nights in Jul 2020
Response from Horizont & Splendid team on 16 Aug 2020
Dear guests, we take this opportunity of thanking you for your feedback. We are sorry that our resort did not fully meet your expectations. Feedback received from our guests is very important as it allows us to identify the areas for improvement and we would like to use this opportunity to inform you that your comments have been forwarded to the relevant department. With hope to get another opportunity to welcome you, we are sending you our best regards.

8/10 Good

Ivan

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Response from Horizont & Splendid team on 25 Jul 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tudor, Offenbach

Travelled with family
Liked: Cleanliness
Ein schöner und sauberer Ort mit freundlichem Personal. Ich werde zurück sein.
Stayed 6 nights in Jun 2020
Response from Reception on 8 Jul 2020
Liebe Gäste, vielen Dank für Ihre Kommentare zu Ihrem Aufenthalt. Die Zufriedenheit unserer Kunden ist das Wichtigste für uns und zu wissen, dass Sie mit Ihrem Aufenthalt zufrieden waren, macht uns sehr glücklich. Wir freuen uns, Sie für einen weiteren unvergesslichen Aufenthalt begrüßen zu dürfen. Mit freundlichen Grüßen,

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Löw Budget Resort
Das Horizont Resort hat sicher seine besten Zeiten hinter sich und es bedarf an einigen Stellen einer Renovierung. Trotzdem haben wir uns hier wohl gefühlt. Die Appartements sind zweckmäßig eingerichtet und das Bett recht bequem. Man sollte allerdings unbedingt Shampoo etc mitbringen da dies nicht gestellt wird. Das Frühstück ist gut und reichhaltig. Das Personal ist freundlich und hilfsbereit. Für einen zwanglosen Kurzurlaub ist das Horizont durchaus empfehlenswert wenn man nicht 5-Sterne Ansprüche hat. Zu dem angebotenen Preis ist das Horizont völlig in Ordnung.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Tilava 2:n makuuhuoneen huoneisto. Merinäköala ja tilava parveke meren puolella plussaa, vaikka sitä ei tilauksen yhteydessä oltu mainittu. Siisti allasalue lyhyen matkan päässä ja mukavat kalliorannat sekä aktiviteetit. Lähtöpäivän lisäaika (erillisestä kohtuuhintaisesta maksusta) antoi hyvän mahdollisuuden viettää vielä yksi kokonainen päivä kohteessa ennen kotimatkaa. Hiukan kulahtanut yleisilme, joka ei tosin kolmen sukupolven joukkoa haitannut.
Stayed 7 nights in Sep 2019
Response from Horizont & Splendid Team on 24 Sept 2019
Dear guests, thank you for sharing your feedback with us. Feedback received from our guests is very important as it allows us to identify the areas for improvement and we would like to use this opportunity to inform you that your comments have already been forwarded to the relevant department. With hope to get another opportunity to welcome you again, we are sending you our best regards.

10/10 Excellent

Sylwester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok, polecam.
Stayed 14 nights in Aug 2019
Response from Horizont & Splendid Team on 14 Sept 2019
Dear Mr. Sylwester, thank you for your comments regarding your stay in our Horizont Golden Rocks Resort. The satisfaction of our customers is the most important thing for us and knowing that you were satisfied with your stay makes us extremely happy. We look forward to welcoming you for another memorable stay. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter Gesamteindruck mit sehr gutem Meerzugang und Einkaufsmöglichkeit
Stayed 4 nights in Aug 2019

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima!
Luogo stupendo con accesso al mare, camere semplici ma pulite, se evitate zona piscina avete più silenzio. Prezzi standard
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service
Sauber, Bausubstanz recht alt, z. T. renoriverungsbedürftig. Nichts für lärmempfindliche Urlauber.Reichliche Beschallung von der Strandbar auf der gegenüberliegenden Buchtseite oder aus der Festung im Zentrum der Anlage.
Stayed 14 nights in Aug 2019
Response from Horizont & Splendid Team on 22 Aug 2019
Dear guests, we take this opportunity of thanking you for your feedback. We are sorry that our resort did not fully meet your expectations. Feedback received from our guests is very important as it allows us to identify the areas for improvement and we would like to use this opportunity to inform you that your comments have been forwarded to the relevant department. With hope to get another opportunity to welcome you, we are sending you our best regards.