Turkish bath/hammam, body treatments, aromatherapy, hot stone massages

Reviews of Lapis Inn Hotel & Spa

3.5 out of 5
Lapis Inn Hotel & Spa
Ticarethane Cikmazi Sk No 3, Alemdar Mah. Fatih, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ivana

Stayed 2 nights in Dec 2023
Response from Lapis Inn on 27 Dec 2023
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

8/10 Good

Lydia, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were very kind and hospitable especially Selcuk. He made me feel welcome at the hotel and provided good guidance to me. Being my 1st time in Istanbul, this was really helpful. The hotel is a walking distance to Hagia Sofia and Grand Bazaar. I will recommend hotel due to proximity to the local attractions
Stayed 3 nights in Nov 2023
Response from Lapis Inn on 10 Nov 2023
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great location, walking distance to attractions and the tram right outside the door practically. Staff was helpful and very nice.
Stayed 2 nights in Oct 2023
Response from Lapis Inn on 31 Oct 2023
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Malcolm

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous family stay at the Lapis Inn. We had a spacious family room which was cleaned daily and fresh water bottles added every day. The views from the terrace are amazing and the surrounding historical sites within easy walking distance. The area is full of restaurants and shops. Breakfast choice was brilliant with eggs cooked to order perfectly (thanks chef!). The staff were excellent - all friendly and welcoming. Fully recommended.
Stayed 5 nights in Oct 2023
Response from Lapis Inn on 26 Oct 2023
Thank you very much for giving us the highest score. We are glad to know that you had an amazing experience. We look forward to seeing you here again next time.

10/10 Excellent

Claudio, Buenos Aires

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast view is great!!! People very helpful and friendly. Close to tourist and cultural areas.
Stayed 3 nights in Oct 2023
Response from Lapis Inn on 20 Oct 2023
Thank you very much for giving us the highest score. We are glad to know that you had an amazing experience. We look forward to seeing you here again next time.

10/10 Excellent

ABRIL, EDMONTON

Liked: Cleanliness, staff & service, amenities
I didn't receive any benefit from my VIP, and the property is ok.
Stayed 2 nights in Aug 2023
Response from Lapis Inn on 9 Sept 2023
Thank you very much for giving us the highest score. We are glad to know that you had an amazing experience. We look forward to seeing you here again next time.

10/10 Excellent

Kamlesh Kumar

Stayed 4 nights in Jul 2023
Response from Lapis Inn on 24 Jul 2023
Thank you very much for giving us the highest score. We are glad to know that you had an amazing experience. We look forward to seeing you here again next time.

8/10 Good

DILEK, Auburn

Stayed 2 nights in Jun 2023
Response from Lapis Inn on 17 Jul 2023
Thank you very much for giving us the highest score. We are glad to know that you had an amazing experience. We look forward to seeing you here again next time.

10/10 Excellent

Yngvild

Stayed 2 nights in Jun 2023
Response from Lapis Inn on 22 Jun 2023
Thank you very much for giving us the highest score. We are glad to know that you had an amazing experience. We look forward to seeing you here again next time.

10/10 Excellent

Zeenat

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ! The location was great ! Right on the best street with the blue mosque and Hagia Sofia 1 min walk away ! Rashid was really helpful at reception and so we’re the rest of the hotel staff. Breakfast on the 5th floor had amazing views ! The terrace is a really nice place to relax and take in the views. Loads of food places right on your doorstep as well! Will definitely be staying again !
Response from Lapis Inn on 3 May 2023
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

2/10 Terrible

Hannah

Travelled with family, Business traveller
This is my second time staying here and this time I’m really disappointed. The morning of my flight I had stolen items. Worth $400 I couldn’t locate them and was dissatisfied. My flight was super really so after searching everywhere I left. I didn’t receive any compensation. I’ll make sure to not stay here again… really ruined my trip.
Response from Lapis Inn on 29 May 2023
our hotel is one of the most decent family hotels in sultanahmet. We have many guests who come and stay constantly. There has never been such a bad situation in our hotel. Then it turned out that the items you mentioned went to your country with your sister, but you still haven't corrected what you wrote here. I invite you to be more honest. We ask you to correct this unfortunate information about our hotel.

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time. Great location. Easy to commute to all landmarks. It’s located in the heart of Istanbul. Will recommend!
Stayed 7 nights in Feb 2023
Response from Lapis Inn on 21 Feb 2023
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

4/10 Poor

Fardeen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head so badly calcium encrusted, water came only out the sides. Biddet inside the shower, felt unsanitary as water would splash out of the biddet onto you as you tried to shower with the restricted shower head. Shower was very mouldy. TV did not work at all. Room felt like it had no noise insulation, could hear everything, footsteps, people speaking. I stayed on the 4th floor underneath the rooftop restaurant, staff sat out on the 5th floor until 2am chatting, lack of insulation meant I could hear everything. Small selection for breakfast. Staff seemed indifferent and not approachable or friendly.
Response from Lapis Inn Hotel on 14 Jan 2023
Thank you for your feedback . We will address your concern.

10/10 Excellent

PHILIP

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in old town close to blue mosque and grand bazaar.
Response from Lapis Inn Hotel on 7 Dec 2022
Thank you for your comment. We are in the process of the renewal.I hope that when you visit Istanbul again, you will prefer our hotel and you will have the opportunity to experience these changes

4/10 Poor

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location but the pics on Expedia are misleading. Equivalent of a 2* hotel. Very ok breakfast too. No real window - overlooking the AC ducts.
Stayed 7 nights in Oct 2022
Response from Lapis Inn Team on 29 Oct 2022
Thank you for your feedback . We will address your concern.

6/10 Okay

Imtiaz

Stayed 4 nights in Oct 2022
Response from Lapis Inn Team on 20 Oct 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

8/10 Good

LAHCEN

Stayed 2 nights in Oct 2022
Response from Lapis Inn Team on 20 Oct 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with a very nice roof top patio with breakfast.
Stayed 3 nights in Sep 2022
Response from Lapis Inn on 7 Oct 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Marco

Stayed 2 nights in Sep 2022
Response from Lapis Inn on 22 Sept 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

8/10 Good

Wira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view on the rooftop restaurant.
Stayed 2 nights in Sep 2022
Response from Lapis Inn on 15 Sept 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

8/10 Good

Anette

Stayed 4 nights in Aug 2022
Response from Lapis Inn on 7 Sept 2022
Dear Anette,Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

2/10 Terrible

Marwan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn't recommend this hotel to anyone, it is relatively clean and location is next to Sultanahmet Station other than this it is very very bad any other hotel would be better, value for money is extremely low, whatever is on the website is very misleading
Stayed 4 nights in Aug 2022
Response from Lapis Inn on 29 Aug 2022
Thank you for your comment. We are in the process of the renewal.I hope that when you visit Istanbul again, you will prefer our hotel and you will have the opportunity to experience these changes

10/10 Excellent

Aysegul

Stayed 1 night in Aug 2022
Response from Lapis Inn on 16 Aug 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

8/10 Good

Mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooftop views and friendly staff
Stayed 5 nights in Aug 2022
Response from Lapis Inn on 10 Aug 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Lapis Inn on 9 Aug 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Rehab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel and rooftop views were amazing! Great breakfast spread and drinks every morning. Staff were amazing, very helpful, and sweet!
Stayed 7 nights in Jul 2022
Response from Lapis Inn on 30 Jul 2022
Dear Rehab,Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

2/10 Terrible

Zaki, fairfax

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good and at very best location but rooms are very small not good for family
Stayed 2 nights in Jul 2022
Response from Lapis Inn on 23 Jul 2022
The smallest room in the hotel is 15 m2 and it is common in this area in the old city because the buildins are small.. Our family rooms are connecting rooms ( 2 rooms together ) Hope to welcome you again..

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Let me start that the stuff were very friendly, the place have a beautiful terrace The room is old and dusty behind the curtains, cleaning can be done much more better Hot water needs 15 minutes to come
Stayed 6 nights in Jun 2022
Response from Lapis Inn on 23 Jul 2022
Our terrace has one of the best city view in the area,in the hotel hot water is available for 24 hours,rarely it takes 5 minutes to get warmer if your room is on the higher floors, Hope to see you again ,

6/10 Okay

Sinan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great location, friendly staff. Small rooms. Hot water wasn’t working the second day.
Stayed 2 nights in Jul 2022
Response from Lapis Inn on 16 Jul 2022
Thank you very much for choosing Lapis Inn Hotel & Spa. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022
Response from Lapis Inn on 16 Jul 2022
Dear Julia,Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Mohamad

Stayed 5 nights in Jun 2022
Response from Lapis Inn on 1 Jul 2022
Dear Mohamad ; Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

8/10 Good

Rupal, Neasden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located in a fabulous location and all staff were very helpful and friendly.
Stayed 5 nights in Jun 2022
Response from Lapis Inn on 29 Jun 2022
Dear Rupal, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Samrat

Stayed 3 nights in Apr 2022
Response from Lapis Inn on 15 Sept 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

6/10 Okay

Muhabbat

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The location was great right at the heart of the Center from where you can heads-up every where as well as many places to dine in excellent location
Stayed 3 nights in Jun 2022
Response from Lapis Inn on 14 Jun 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Saleh

Stayed 1 night in Jun 2022
Response from Lapis Inn on 8 Jun 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Lourdes

Stayed 2 nights in Jun 2022
Response from Lapis Inn on 7 Jun 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

8/10 Good

Shamsun, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view! Nothing and nothing beats the view from the rooftop. The standard room is quite small, but deluxe rooms were good. Good breakfast and amazing helpful staff. The location is super convenient as well, so many restaurants, tram are within walking distance and ofcourse Sultanahmet square. Overall a very pleasing to experience. Definitely recommend it.
Stayed 4 nights in May 2022
Response from Lapis Inn on 14 Jun 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

TAUSIF, Blackburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 4 nights in May 2022
Response from Lapis Inn on 14 Jun 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

6/10 Okay

Raisa

Stayed 3 nights in May 2022
Response from Lapis Inn on 15 Sept 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Jamshaid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located within walkable distance of all the landmarks (Blue mosque, Hagia Sophia etc). The staff is very friendly and helpful. I'll highly recommend this hotel and will stay there again if I get a chance to go back.
Stayed 4 nights in May 2022
Response from Lapis Inn on 14 Jun 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

6/10 Okay

Roman

Liked: Cleanliness, staff & service
Location, location, location. It makes a big difference if your are the center of gravity
Stayed 2 nights in May 2022
Response from Lapis Inn on 19 May 2022
Dear Guest, Thank you very much for choosing Lapis Inn Hotel & Spa. I am very happy to see that you enjoyed your stay with us. Looking forward to welcome you back soon. Kind regards

10/10 Excellent

Zahid Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the heart of Sultan Ahmet area. Phenomenal view from the hotel balcony / breakfast bar. Everything is pretty on the doorstep and very kind friendly staff.
Stayed 5 nights in May 2022
Response from Lapis Inn on 14 May 2022
Dear Zahid Ahmed, Thank you very much for your time to post your review. We are happy to read that you enjoyed your stay and hope to accommodate you again some time. Warm Regards

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the Old City
Stayed 2 nights in May 2022
Response from Lapis Inn on 12 May 2022
Dear Edward, Thank you very much for your kind words about Lapis Inn Hotel & Spa. We are happy to read that you enjoyed your stay and truly hope to meet you during your next Istanbul visit. Warm Regards,

10/10 Excellent

ISELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great customer service and good breakfast selection. In walking distance to most major attractions, Tram station around the corner, terrace views were wonderful! Will gladly stay again.
Stayed 7 nights in Apr 2022
Response from Lapis Inn on 28 Apr 2022
Dear Isela;Thank you very much for choosing Lapis Inn Hotel & Spa for your recent stay in Istanbul. We appreciate to hear that you enjoyed your stay in our property. Looking forward to welcoming you again

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is everything they said they were. The staff were courteous, efficient, and friendly. The location and view were excellent. The room clean and functional.
Stayed 5 nights in Apr 2022
Response from Lapis Inn on 5 May 2022
Our Andrzej ; Thank you very much for taking time to write such a polite comment about our hotel's staff. It is a big pleasure to read that you were impressed with your experience at Lapis Inn Hotel & Spa. We look forward to host you again next time in İstanbul. Kind Regards

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Lapis Inn. The room was basic but comfortable. The view from the terrace for breakfast is absolutely stunning and the location is perfect for sightseeing activities.
Stayed 4 nights in Apr 2022
Response from Lapis Inn on 29 Apr 2022
Dear Shane, Thank you very much for your time to post your review. We are happy to read that you enjoyed your stay in Lapis Hotel & Spa and truly hope to meet with you again. Warm Regards,

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located within walk-in distance to restaurants , the Grand Bazaar, the blue mosque and metro,
Stayed 1 night in Apr 2022
Response from Lapis Inn on 25 Apr 2022
Dear Gloria;Thank you very much for choosing Lapis Inn Hotel & Spa for your recent stay in Istanbul. We appreciate to hear that you enjoyed your stay in our property. Looking forward to welcoming you again

10/10 Excellent

SERGIO GUILLERMO

Stayed 2 nights in Apr 2022
Response from Lapis Inn on 16 Apr 2022
Dear Guillermo;Thank you very much for choosing Lapis Inn Hotel & Spa for your recent stay in Istanbul. We appreciate to hear that you enjoyed your stay in our property. Looking forward to welcoming you again

6/10 Okay

diana amer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed about 10 nights and it was okay. The location was amazing and the restaurant on top roof was very nice all modern and clean with panoramic view of the city. The rooms were so small, old and dirty. Shower was horrible. They are writing in the website that they have service to clean the room. But they didn’t. After one week of my stay a guy asked me if he should clean my room. I don’t really recommend it because there’s a lot other good locations in istanbul with better hotels.
Stayed 10 nights in Mar 2022
Response from Lapis Inn on 2 Apr 2022
Dear Valued Guest; We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards