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Reviews of Ortaköy Aparts

3 out of 5
Ortaköy Aparts
Balmumcu Mah Mustafa Izzet Efendi Sokak, No: 1 Ortakoy, Istanbul, Istanbul

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 197 reviews" "
Rating 8 - Good. 73 out of 197 reviews" "
Rating 6 - Okay. 23 out of 197 reviews" "
Rating 4 - Poor. 8 out of 197 reviews" "
Rating 2 - Terrible. 9 out of 197 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nevzat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Şafak Güldaş on 4 Oct 2021
Nevzat Bey Merhaba, öncelikle Ortaköy Aparts'a göstermiş olduğunuz ilgiye teşekkür ederiz. Yorumlarınız bizler için çok değerli, geri bildiriminiz için teşekkür ederiz. sizleri tekrar aramızda görmekten mutluluk duyacağımızı belirtmek isterim. saygılarımızla,

10/10 Excellent

Radovan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with most amazing location in Istanbul. I come back here every time I’m back in IST! All recommendations.
Stayed 8 nights in Aug 2021
Response from şafak güldaş on 16 Sept 2021
Thank you for your interest in Ortaköy Aparts. we hope to see you againd. kind regards,

10/10 Excellent

Natig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall
Amazing location, calm and comfortable place
Stayed 2 nights in Aug 2021
Response from Şafak Güldaş on 16 Aug 2021
Dear Guest, thank you for your interest in Ortaköy Aparts. we wish see you again. kind regards

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The apartment was perfect for our stay. It was very equipped with a canteen, pool, gym, laundry, study area etc The customer service was fantastic. The people are all very nice and helpful. I would definitely book this apartment again if I were to travel back to Istanbul.
Stayed 9 nights in Jul 2021
Response from Şafak Güldaş on 16 Aug 2021
Dear Guest, thank you for your interest in Ortaköy Aparts. we wish see you again. kind regards

6/10 Okay

Verified traveller

Actually I faced one of the worst experience ever had. I forgot my Airpods the day of the check out in the room. The last time shown in the icloud map after check out in the hotel. When I back the room was clean and there is nothing, and the staff know nothing!
Stayed 3 nights in Feb 2021
Response from Reception Clerk on 4 Mar 2021
Dear Guest, First of all, we would like to state that we are sorry for your unfortunate experience. As Ortaköy Aparts / Republika, it is our utmost priority to ensure the safety of our customers and their properties. In this respect, as soon as a customer checks out our hotel, our housekeeper, accompanied by a housekeeping supervisor, enter the room for cleaning and checks. Therefore, all belongings forgotten in the room by our guests so far have been registered and delivered to their owners, and the opposite has never been occurred. As a result of the investigations carried out by our IT unit and security team, unfortunately it is a misleading information claiming that your airpods are in our facility. The reason you see your device in our facility in the map application is because it is the last place your phone and airpods were paired, therefore the app does not show its current location. We once again state that we are sorry for your experience and state that we would like to state that it was a pleasure to host you at Ortaköy Aparts.

6/10 Okay

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Şafak Güldaş on 19 Nov 2020
Dear guest, thank you for your info. we hope to see you again. kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for a long term stay as you essentially have an apartment of your own in the heart of Istanbul.
Stayed 1 night in Oct 2020
Response from Şafak Güldaş on 13 Oct 2020
Dear guest, Thank you for your info. I hope see you again. Kind regards, Sales Manager

8/10 Good

Mohit

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable rooms..
Stayed 1 night in Sep 2020
Response from Şafak Güldaş on 8 Oct 2020
Dear quest, Thank you for your info, Ihope see you later again. kind regards, Sales Manager

6/10 Okay

Hivine

Business traveller
Liked: Cleanliness, property conditions & facilities
Student apartment
I stayed in Republika some years ago and I went to the same place expecting that it is still the same. Yet, with covid19 and the decrease of people in it, apparently things changed. As it is a student appartment, apparently not much is expected. I was surprised that I couldn’t have even coffee when im there. The coffee-shop was closed yet the restaurant was open, which would have made it feasible. On my last day I talked to Ms Hava and she was extremely helpful and offered me some support. This made me consider visiting them again. Also, one of the receptionists was extremely helpful, unfortunately I can’t remember his name but it had “Ğ” in it. Otherwise, the place is ok for “working remotely”, yet, the price for room size and amenities can be better.
Stayed 3 nights in Sep 2020
Response from Şafak Güldaş on 12 Oct 2020
Dear quest, thank you for your info. His name is Yiğit and I will convey your satisfaction to him . I hope see you again. Kind Regards, Sales Manager,

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Bir daha gelmeyi düşünüyorum. Ucuz apartlardan bir farkı kalmamış.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Şafak Güldaş on 8 Sept 2020
Merhaba, Republika Ortaköy ailesi olarak sizlere teşekkür ederiz, geri bildirimleriniz bizler için çok değerli. bir başka konaklama gününüzde tekrar görüşmek dileğiyle. Şafak Güldaş Satış Müdürü

8/10 Good

Verified traveller

Stayed 21 nights in Feb 2020

10/10 Excellent

Majid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Sales Manager on 10 Feb 2020
Dear Guest, your feedback is important to us, we will be happy to welcome you again. regards,

8/10 Good

Ilter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private student dormitory close to city center, new and clean property. Just enough amenities
Stayed 1 night in Jan 2020
Response from Sales Manager on 10 Feb 2020
Dear Guest, your feedback is important to us, we will be happy to welcome you again. regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2020
Response from Sales Manager on 10 Feb 2020
Dear Guest, your feedback is important to us, we will be happy to welcome you again. regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Dr.Ishfaq, Peshawar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to sray especially for academicians
Stayed 2 nights in Nov 2019

8/10 Good

Nasser, Oman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good easily accessible area. Greenery all around the hotel. Simple but well kept rooms
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Amazing service - nothing was too much trouble, peaceful location, lots to do on doorstep.
Stayed 2 nights in Oct 2019

10/10 Excellent

Nasser, Dar Es Salaam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok.Daily cleanliness is good. Internet was nice too
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day by very kind hotel stuff. Everything was perfect. Location of the property is amazing and just next to it there is amazing hair salon /ADDRESSHAIRSTYLE where you can get your hair done. Everything was great! All recommendations
Stayed 9 nights in Aug 2019

10/10 Excellent

Hakan Enes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff relaxing by pool No television
Stayed 4 nights in Aug 2019

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Natig

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Taimoor

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Michael

Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Raja, Kent England

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel/apartment was clean tidy and nice moden design interior reception staff was helpful and polite. Hotel was located in a good position easy bus links to the main sights of Istanbul. The pool was a added bonus recommended
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Haig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good service and location
Stayed 1 night in Sep 2018

4/10 Poor

Natig

Liked: Room comfort
Disliked: Cleanliness
Bad attitude for tourists
They didn't clean our room for 2 days. Moreover, they didn't even put toilet paper, so, we had to go and ask for it from reception. Basically, they're super disrespectful to tourists.
Stayed 5 nights in Jul 2018

10/10 Excellent

NourCh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with perfect facilities (gym, rooftop pool...) plus perfect location 3 min aways from bus station and 7 min away from the Boshphorus
Stayed 5 nights in Jul 2018

6/10 Okay

Natig

Worth to stay
It was fine. The problem is that they gave us room from lowest floor, and chairs were broken. Location is really amazing. Also, it's located in really safe area.
Stayed 3 nights in Mar 2018

4/10 Poor

Joseph

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

8/10 Good

G, istanbule

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap, near from bosphore sea , quite, located in safe area .
Stayed 4 nights in Aug 2017

10/10 Excellent

KHALID, saudi arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet place, suitable price, elegant and clean room.

8/10 Good

DOGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nyiko, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice student type hotel in Ortakoy, Istanbul.
Very clean, friendly staff but needs improvement in English if it is to cater well for international travellers as we had problems communicating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence !

10/10 Excellent

Sammy, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town
Excellent customer service , reccomended

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
value for money, but cleanliness seems to be worse and worse with each stay --

2/10 Terrible

Aliyev, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not nice
Hi dear friends, Firstly, this is not hotel even not an apartment, more likely room without view, without facilities( such as kettle, cups). Secondly, reception has no friendly... In one sentence, this place not appropriate for the tourists. Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Republika was more than i could imagine. very proffessional and lind staff and great hotel.