Lobby lounge

Reviews of Sheraton Istanbul Levent

5 out of 5
Sheraton Istanbul Levent
Eski Büyükdere Caddesi, 3-4, Istanbul, Istanbul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 124 reviews" "
Rating 8 - Good. 17 out of 124 reviews" "
Rating 6 - Okay. 4 out of 124 reviews" "
Rating 4 - Poor. 2 out of 124 reviews" "
Rating 2 - Terrible. 3 out of 124 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suhail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Yekta Tanrıkulu on 7 Nov 2023
Dear Suhail. Thank you for sending us your feedback. We are happy you enjoyed your stay with us. I hope to welcome you back to the Sheraton Istanbul Levent in the future. Kind regards, Yekta TanrıkuluDuty Manager

10/10 Excellent

majid

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and concierge were amazing and very helpful
Stayed 3 nights in Oct 2023
Response from Yekta Tanrıkulu on 7 Nov 2023
Dear Majid,Warm Greetings from Sheraton Istanbul Levent!Thank you so much for your review and kind words about our staff! It is always motivating to hear good comments from our valued guests such as you are. Thank you again and I hope to welcome you back in the near future. Best Regards,Yekta TanrıkuluDuty Manager

10/10 Excellent

Waichi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights. Hotel located next to metro which is very convenient to get to the tourist areas. Breakfast is one of the best. Staff were helpful. Looks like the property has been recently renovated. Overall a pleasant stay.
Stayed 3 nights in Oct 2023
Response from Yekta Tanrıkulu on 7 Nov 2023
Dear Waichi,Thank you for sending us your feedback.It is a great pleasure for us to hear that you enjoyed your stay with us. I hope to welcome you back to the Sheraton Istanbul Levent in the future. Kind regards, Yekta TanrıkuluDuty Manager

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 1 night in Oct 2023
Response from Yekta Tanrıkulu on 12 Oct 2023
Dear Teddy Thank you for sending us your feedback. I hope to welcome you back to the Sheraton Istanbul Levent in the future. Kind regards, Yekta Tanrıkulu Duty Manager

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd time. Staff is again great. Special thanks to Hakan bey.
Stayed 1 night in Sep 2023
Response from Yekta Tanrıkulu on 12 Oct 2023
Dear Abraham,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent . Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely,Yekta Tanrikulu Duty Manager

10/10 Excellent

Abraham H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly. Hakan bey was extremely helpful
Stayed 4 nights in Sep 2023
Response from Yekta Tanrıkulu on 12 Oct 2023
Dear Abraham,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent . Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely,Yekta Tanrikulu Duty Manager

10/10 Excellent

Shameka, Miami

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Yekta Tanrıkulu on 2 Sept 2023
Dear Shameka, Thank you for sending us your feedback. I hope to welcome you back to the Sheraton Istanbul Levent in the future. Kind regards, Yekta Tanrıkulu Duty Manager

10/10 Excellent

Saddef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Excellent hotel with a fantastic executive room. Staff were friendly and the service was exceptional. The room was fantastic, in-room dining was amazing. I would highly recommend to stay here for a fantastic experience.
Stayed 3 nights in Aug 2023
Response from Yekta Tanrıkulu on 16 Aug 2023
Dear Saddef, Thank you for sending us your feedback. It is a great pleasure for us to hear that you enjoyed your stay with us and especially liked our staff. We appreciate your kind comment. I hope to welcome you back to Sheraton Istanbul Levent in the future. Best Regards,Yekta TanrıkuluDuty Manager

10/10 Excellent

razan

Stayed 2 nights in Jul 2023
Response from Yekta Tanrıkulu on 16 Aug 2023
Dear Razan Thank you for sending us your feedback. We appreciate your kind words and we are happy you enjoyed your stay with us. I hope to welcome you back to the Sheraton Istanbul Levent in the future.Best Regards Yekta TanrıkuluDuty Manager

10/10 Excellent

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice option around Levent area
Very nice hotel with great stuff. Rooms are clean and comfy. Spa area is great, swimming pool and saunas. Gym could have a regular bench, but it's still very nice for hotels standards.
Stayed 3 nights in May 2023
Response from Yekta Tanrıkulu on 22 Jun 2023
Dear Mr/Ms Pawel,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent . Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely,Yekta TanrikuluDuty Manager

10/10 Excellent

Christopher

Stayed 4 nights in Feb 2023

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel

10/10 Excellent

Neval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is safe, clean, modern, very well taken care for.

10/10 Excellent

Neval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. I feel home and want to live here.
Stayed 8 nights in Oct 2022
Response from FY on 29 Oct 2022
Dear Neval,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent. Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely.

10/10 Excellent

mazen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the service
Stayed 4 nights in Oct 2022
Response from FY on 29 Oct 2022
Dear Mazen,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent. Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel services are 5 stars and the location is amazing, just on top of the metro station.
Stayed 4 nights in Sep 2022
Response from FY on 29 Oct 2022
Dear Mohammed,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent. Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business hotel, staff were very pleasant and accommodating. Beds were comfortable and clean rooms
Stayed 4 nights in Sep 2022
Response from FY on 29 Oct 2022
Dear Sarah,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent. Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely.

8/10 Good

Lucinda, Plainfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and friendly. The hotel restaurants and cafes are really nice. The only thing I did not like about this hotel that the rooms are a little small and their furniture a bit old.
Stayed 2 nights in Aug 2022
Response from FY on 30 Aug 2022
Dear Lucinda,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent . Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Your feedbacks will be shared within the Management Team. Sincerely.

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checked in experince we’re excellent. Both Mrs Cillers were helpful and kind All other staff was working hard to make us comfortable . I enjoyed my stay.
Stayed 1 night in Jul 2022
Response from FY on 30 Aug 2022
Dear Ismail,First of all let me thank you for sharing your recent stay experience.I am delighted to see that you had an enjoyable stay at Sheraton Istanbul Levent . Nothing can be more gratifying than our guests comments.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Sincerely.

10/10 Excellent

nadezhda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff Clean room Perfect food Good service Thanks to Sheraton Levent Family
Stayed 2 nights in Jun 2022
Response from FY on 9 Jun 2022
Dear Nadezhda, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

Shafia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro was very near, very convenient.
Stayed 5 nights in May 2022
Response from FY on 9 Jun 2022
Dear Shafia, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

8/10 Good

Daphne Wanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience, very clean and well maintained, friendly and helpful staff, professional. I would stay here over and over again whenever in Istanbul
Stayed 4 nights in Apr 2022
Response from Faruky on 23 May 2022
Dear Daphne Wanja, On behalf of the entire hotel team, I want to thank you for sharing about your experiences. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon. Sincerely,

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay. Warm, friendly and helpful staff. Crisp clean, great ambience, good amenities. Would stay here everytime am in Istanbul.
Stayed 1 night in Apr 2022
Response from faruky on 23 May 2022
Dear Daphne, On behalf of the entire hotel team, I want to thank you for sharing about your experiences. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon. Sincerely,

10/10 Excellent

Suhail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from FY on 9 Apr 2022
Dear Suhail, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel location and our personnel which made your stay comfortable, remarkable and genuine. Our team is looking forward to welcoming you in our hotel again. Sincerely.

6/10 Okay

shukri

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked its position and amenities but I prefer the old management style when it was Movenpick.
Stayed 3 nights in Mar 2022
Response from FY on 9 Apr 2022
Dear Shukri, Thank you for taking the time to share your review with us after your recent stay with us at Sheraton Istanbul Levent. Also thank you for your constructive feedback regarding services. we are very upset that we did not meet your expectations. We are welcoming any opportunity to improve. Thank you once again for your feedback and I hope we have the opportunity to welcome you back to the hotel in future. Sincerely.

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class 5 star hotel
Very very friendly staff Breakfast was amazing and staff couldnt have been more helpful Security on all cars entering 10/10
Stayed 1 night in Mar 2022
Response from FY on 9 Apr 2022
Dear Gavin, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel location and our personnel which made your stay comfortable, remarkable and genuine. Our team is looking forward to welcoming you in our hotel again. Sincerely.

10/10 Excellent

Noor E Iymaan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful with every request - even a request to have sellotape delivered
Stayed 2 nights in Mar 2022
Response from fy on 9 Apr 2022
Dear Noor E Iymaan, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel location and our personnel which made your stay comfortable, remarkable and genuine. Our team is looking forward to welcoming you in our hotel again. Sincerely.

10/10 Excellent

Aryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2022

8/10 Good

Heather

Stayed 1 night in Feb 2022

10/10 Excellent

Ilhami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from FY on 10 Jan 2022
Dear Ilhami, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

Haitham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from FY on 10 Jan 2022
Dear Haitham, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

8/10 Good

mazen, birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff are excellent, little bit over priced
Stayed 5 nights in Dec 2021
Response from FY on 10 Jan 2022
Dear Mazen, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

6/10 Okay

Maria Clara

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is very good but there are somethings that bothering me. First, the internet was not working properly, specially in the fitness center. The room service took hours. And also, they provide coffee for free in the room but they don’t provide hot water.
Stayed 2 nights in Dec 2021
Response from FY on 10 Jan 2022
Dear Maria Clara, First of all, thank you very much for choosing us for your recent visit to Istanbul! We are very sorry to hear that you had some problems regarding internet speed and room service. We hope you may give us another chance in the near future to regain your trust. Kindest regards.

4/10 Poor

Jannatul

Stayed 3 nights in Dec 2021

10/10 Excellent

Saleh

Stayed 4 nights in Dec 2021
Response from FY on 10 Jan 2022
Dear Saleh, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

TAL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel by all nean. Very clean, very friendly reception, great view, great location. Priced very well. Cant find anything bad to say about this Hotel... we will visit again for sure.
Stayed 3 nights in Dec 2021
Response from Yekta Tanrıkulu / Night Shift Leader on 12 Dec 2021
Dear Tal, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel and found your stay experience as excellent. Our team is looking forward to welcome you in our hotel again. Sincerely.

8/10 Good

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and location is very convenient
Stayed 4 nights in Nov 2021
Response from FY on 11 Dec 2021
Dear Ramin, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel location and our personnel which made your stay comfortable, remarkable and genuine. Our team is looking forward to welcoming you in our hotel again. Sincerely.

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent..
Stayed 3 nights in Nov 2021
Response from FY on 11 Dec 2021
Dear Ali, Warm greetings from your Sheraton Istanbul Levent family. We were very happy to receive your heartfelt endorsement and would like to thank you for your most positive feedback. We will continue to do our very best to deserve your great comments. We hope to meet you again very soon and wish you all the best for the upcoming New Year. Kindest regards.

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from FY on 17 Nov 2021
Dear Leila, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

Fath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Round Brilliant
Brilliant in every respect
Stayed 3 nights in Oct 2021
Response from FY on 14 Nov 2021
Dear Fath, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel and found your stay experience as excellent. Our team is looking forward to welcome you in our hotel again. Sincerely.

8/10 Good

Daghan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a great staff
I stayed for more than a week together with my wife during our visit to Istanbul and really enjoyed the city. The hotel on the other hand wasn’t quite what we expected. The swimming pool was closed and the spa wasn’t more than a massage salon. The bar and the restaurant was quite small for such a big hotel. The room was big enough and had a nice view on the 18th floor. The staff and housekeeping is just great. A nice clean room each day after leaving your room is just lovely. The bed was kind of awful. It was broken in the sides so the middle of the bed wasn’t that comfortable. Due to the nice staff I would give it a 4 of a total of 5 stars.
Stayed 12 nights in Oct 2021
Response from FY on 14 Nov 2021
Dear Mr. Daghan, Thank you for taking the time to share your review with us after your recent stay with us at Sheraton Istanbul Levent! Also thank you for your constructive feedback regarding services. We are very upset that we did not meet your expectations at some points. We are welcoming any opportunity to improve. Thank you once again for your feedback and I hope we have the opportunity to welcome you back to the hotel in future. Kindest regards.

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from FY on 14 Nov 2021
Dear Doron, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

Mokhtar

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

6/10 Okay

Mokhtar

Liked: Staff & service
Room service
Stayed 3 nights in Oct 2021
Response from FY on 17 Nov 2021
Dear Mokhtar, Thank you for taking the time to share your experience after your recent stay with us at Sheraton Istanbul Levent! Our aim is to provide our guest with memorable experiences and I do apologize for any shortcomings you encountered on your stay. We as a hotel definitely had no intention of making any guests’ stay disappointing. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Sep 2021
Response from Faruk on 28 Sept 2021
Sayın Murat Bey, Öncelikle konaklamanızda Sheraton Istanbul Levent'i tercih ettiginiz için ve yapmış olduğunuz puanlama için teşekkür ederiz. Birinci önceliğimizin misafir memnuniyeti olması ilkemizden hareketle gelecekte sizi otelimizde ağırlamaktan duyacağımız memnuniyeti belirtmek isteriz. Saygılarımla.

10/10 Excellent

Zohra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite and comfort stay.
I arrived at dawn to the hotel, the staff at the reception were very helpful and let me in immediately to a clean nice city view room after they collected the difference in the charge. It’s very quite and clean hotel. I will book again.
Stayed 2 nights in Sep 2021
Response from Faruk on 28 Sept 2021
Dear Zohra, We were delighted to read your review and that you have enjoyed the many unique features and services of our hotel. Thank you very much for acknowledging our hotel and service provided by our team. We will proudly share your excellent feedback with our concierge team. We are all looking forward to welcoming you back to the hotel in the near future. Kind regards.

10/10 Excellent

Coskun

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall good place to stay
Stayed 1 night in Sep 2021
Response from Faruk on 24 Sept 2021
Dear Coskun,, Thank you for sharing your feedback with us! Looking forward to welcoming you again in near future. Best regards.

10/10 Excellent

Haoua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive and friendly. They were Very helpful they were bilingual ( English and Turkish)
Stayed 3 nights in Sep 2021
Response from Faruk on 24 Sept 2021
Dear Haoua, Thank you for sharing your feedback with us! Looking forward to welcoming you again in near future. Best regards.

10/10 Excellent

Uruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Everything was great
Stayed 5 nights in Aug 2021
Response from Faruk on 24 Sept 2021
Dear Uruz, Thank you for sharing your feedback with us! Looking forward to welcoming you again in near future. Best regards.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff , well air conditioned, perfect location, metro is so close and takes you every where you need to go.
Stayed 4 nights in Aug 2021
Response from Faruk Yildiran on 24 Sept 2021
Dear Guest, First of all let me thank you for sharing your recent stay experience. I am pleased to know that you were satisfied with the hotel location and our personnel which made your stay comfortable, remarkable and genuine. Our team is looking forward to welcoming you in our hotel again. Sincerely.