4/10 Poor
Verified traveller
7 May 2024
The room was very small. I asked for a non smoking room and got one that was smelling of smoke. The attitudes were one of that they are doing me a favor, which is something i despise. On the first day i got called downstairs and was told that i should pay 25 euro. I argued that all my accommodation charges were already paid when i booked and i showed that i owe nothing. The guy was stoll adamant that i should pay, so i stated that he gives me a full refund and i will stay elsewhere. End of discussion after that. To top it all on the last evening i left my entry card at another place. Got charged to get a new card. Then i remembered where i left it and went first thing in the morning to get it back. Came back to give the card and requested my refund. Got told very rudely that there was an order for a new card. I said then the card belongs to me. Got told no... so, its just a con to steal more money. Pity, as that event really spoiled my stay in Istanbul. In my honest opinion they just wanted to steal money from me... pathetic. Left a very bad taste. I will go back to istanbul but definitely not this hotel.... even if they let me stay for free.
Verified traveller
Stayed 6 nights in Apr 2024






























