Island Hammock Hotels, St. Augustine

"Our stay was quite pleasant! The room was very comfortable, clean and had what we required. Breakfast was fine. Our only issue was having to pay for parking "

"Cold AC, nice big swivel TV, nice room"

"Even though my room was right next to the lobby, it was still pretty quiet. I also LOVED how close it was to the beach. "

"We stayed for spring break for three nights April 6-8 and unfortunately the weather did not cooperate with us so we didn’t get to use any of the amenities but the pool tiki bar and fire pit area all looks great. It was just way too windy and cold for us to really experience them :( Staff was very friendly upon check-in and at the restaurant during breakfast. "

"The breakfast was great- beds were not comfortable"

"We normally LOVE coming to Hammock Beach and have been many times before. This trip unfortunately felt like they've gone down hill recently. From the tv remotes being held together by black tape to the staff not really being the friendliest. I would say 2 out of 10 people actually seemed happy to work there. The others felt like it was bothersome to have to speak to people. We experienced pretty unhappy wait staff and managers and no one really had that service with a smile that they used to. The front desk check in staff were great and the manager Frank was a sweetheart but otherwise we definitely missed the WOW factor that it used to have. "

"Yes breakfast was great. We especially liked the shuttle going into town. Room was very clean. "

"This was our second time staying at this hotel. Our first stay (11/2025) was absolutely amazing so we were excited to come back. Unfortunately, it was not the same experience. When we arrived the front desk over night staff was rude and unhelpful. When we asked for a late check out (due to arriving at 1:30 am) she stated it would be an extra $25 upcharge, although on the website it stated there is a $0 upcharge for late check out. Our room smelled HEAVY of cat urine/cat liter, our hotel phones were not working, and there was mold on the shower door/shower floor. We paid almost $400 for a one night stay in room for 6 people but had 3 towels in the bathroom for all of us to share. All this was mentioned to the front desk staff in the morning and all that was provided was an apology. The amenities were good- breakfast, gym, staff at the pool were very friendly and the beach was beautiful. Unfortunately due to inconsistency in experiences from one stay to another and condition of the hotel room, we will not be coming back. "

"Exceptionally clean. Catherine at the front desk was very friendly and exceeded our customer service expectations. Will stay here again!"