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"Perfect location for any events at the 3arena. Easy to reach by tram. Very friendly staff and lovely hotel. Room was great with loads of amenities. Only stayed 1 night but could stay for a lot longer easily. "

"The property had a blend of old and new the quality of the rooms were excellent and contemporary. The cafe and bar/dining area had a historic feel with chic furniture. Everything was Clean and shiny. The staff were very friendly and helpful. The area around the hotel is currently under redevelopment so it is not as attractive as it may be in the future."

"We loved our stay at this hotel. The entire staff, but especially Ken, went above and beyond to make us and our young son feel so valued. "

"This is our third time staying at this property. We enjoy the location, convenience and amenities of the property. It is an easy walk to most things and just off a main road (O’Connell Street). Rooms are fairly modern although depending on which room you receive it can be spacious and others more constrained (due to room shape). We love the included continental breakfast option and have enjoyed this amenity each time we visited. The staff are friendly and helpful. We will be back!"

"Staff was exceptional and very helpful"

"The hotel was nice. Customer service was excellent, like crazy good. We had an issue with the AC in our room and after trying to figure out what was wrong gladly changed us to another room and gave us 2 vouchers for a couple of drinks for the inconvenience. Nice touch. Rooms are smaller but not overly so. Beds were comfortable. The property is centrally located so you can walk downtown and go, go, go. It's just enough off the main area that its quiet. "

"Nice stay easy check in and out friendly staff!"

"10/10 perfect "

"Perfect location for all that you want to see and do in the Emerald City"