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Hotel Bergcristall

Property class: 4

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Located close to St. George Church and Elfer Gondola, Hotel Bergcristall provides free breakfast, a terrace and a garden. Treat yourself to a sports massage at the on-site spa. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities such as mountain biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$534
includes taxes & fees
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Balcony (Diamant)

A hotel room with a wooden bed, a desk, a chair, and a television.

Superior Double Room, Balcony (Diamant)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (Rubin)

A wooden room with a bed, a desk, and a chair.

Standard Double Room, Balcony (Rubin)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

A compact kitchen with wooden cabinets, a dishwasher, and a sink.

Junior Suite, Balcony

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi
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About the area

Located in Neustift Im Stubaital, Hotel Bergcristall is in a rural area and in the mountains. Stubai Glacier Cable Car and Innsbruck City Tower are notable landmarks, and some of the area's activities can be experienced at Elfer Gondola and Stubai Glacier. Looking to enjoy an event or a match while in town? See what's going on at Bergisel Ski Jump. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snow tubing and snowshoeing. Visit our Neustift Im Stubaital travel guide
Map
Volderau 5, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • A wooden cabin with a sloped roof, a waterfall in the background, and a forested mountain area.
    Grawa Waterfall
    13 min drive - 10.8 km
  • A snowy mountain landscape with ski slopes and a ski lift.
    Stubai Glacier
    16 min drive - 12.6 km
  • 4 Piste Krößbach Ski Run
    16 min walk - 1.4 km
  • Elfer Gondola
    10 min drive - 7.4 km
  • Stubai Glacier Cable Car
    19 min drive - 13.6 km

Getting around

  • Matrei am Brenner Station
    26 min drive
  • Innsbruck (INN-Kranebitten)
    30 min drive

Restaurants

  • Panorama Restaurant kreuzenjoch
    57 min drive
  • Zirmachalm
    49 min drive
  • Pizzeria Platzl Cafe Anny
    7 min drive
  • Panorama Restaurant Elfer
    34 min drive
  • Bottega No. 13
    7 min drive

About this property

Hotel Bergcristall

  • Upscale family-friendly hotel near Stubai Glacier
  • Located close to St. George Church and Elfer Gondola, Hotel Bergcristall provides free breakfast, a terrace and a garden. Treat yourself to a sports massage at the on-site spa. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities such as mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Free bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station
    • A lift, barbecues and smoke-free property
  • Room features
  • All guest rooms at Hotel Bergcristall boast perks, such as pillow menus, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Changing tables, baby monitors and highchairs
    • Bathrooms with showers and hairdryers
    • TVs with satellite channels
    • Balconies, heating and daily housekeeping

Similar properties

Sporthotel Neustift
Neustift Im Stubaital
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
9.6 out of 10, Exceptional, 34 reviews
The price is NZ$593
includes taxes & fees
21 Sept - 22 Sept
Sporthotel Neustift
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Free babysitting
  • Free supervised activities for children
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Hotel Bergcristall have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Bergcristall?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on 15 Sept 2026 start from NZ$534, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bergcristall pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Bergcristall?

Self-parking is free at this property.

What time is check-in at Hotel Bergcristall?

Check-in start time: 2 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Bergcristall?

Checkout is at 10 AM.

Does Hotel Bergcristall provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bergcristall located?

Located in the mountains, this family-friendly hotel is within 6 mi (10 km) of St. George Church, Elfer Gondola and Grawa Waterfall. Stubai Glacier and Stubai Glacier Cable Car are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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