"The staff are very welcoming and helpful with tours, recommendations and ensuring your comfort. It was great! Great location, can easily walk to most areas of Hanoi and is close to main area with lots of restaurants and cafes."

"Beautiful ans modern hotel in the old quarter. We loved every moment of our stay! The breakfast buffet is incredible with so many options to choose from, the pool is the perfect escape from the heat, and the staff are all so helpful and kind! We will be back!"

"From the friendly welcome on arrival throughout our short stay the service was incredible. By far the best hotel that I have stayed in Hanoi"

"The staff were extremely attentive, friendly and full of information. They attended to your needs without having to ask (example, coming in from a walk around the city on a hot day) complimentary fresh juice and a cold towel were immediately provided). Hotel was well furnished and the rooms comfortable. ..."

"Very gracious staff and service above and beyond your needs. Very nice room with luxurious bedding and comfortable bed. Outstanding delicious food offerings for breakfast. I highly recommend."

"Fantastic staff, very helpful. Lily is amazing"