Industry City Tours and Activities

Rating: ★★☆☆☆ (2 out of 5 stars) Review Title: Overpriced and Overhyped – Only the Lobby Impresses The Empire Hotel looks beautiful when you first walk in, the front lobby and building entrance are stunning and give the impression of a luxury stay. Unfortunately, that’s where the charm ends. The rooms are incredibly small, with tiny, dirty windows and furniture that’s falling apart or missing pieces entirely. The bathroom is outdated and barely holding together, which really took away from the experience. The rooftop pool is a huge disappointment, it’s barely bigger than a walk-in closet. It can only hold about 10 people standing, and if there are kids in there, don’t even expect to get in. Not ideal if you’re hoping for any kind of relaxing swim. As for the rooftop restaurant and bar, while the menu is limited and overpriced, I will say the service was excellent and the staff made the experience much more enjoyable. Overall, the hotel is not worth the price. You’re basically paying for the location and lobby aesthetics. I wouldn’t stay here again unless major renovations are made.

Breakfast and staff are great!

Beautiful, vibrant hotel. Fun decor. Awesome staff. Very polite and helpful. At checkout we were able to keep our bags at the front desk while we explored the city. The rooms are very very small though (but also very nice). But small.