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"Overall, Holiday Inn at St Stephen's is a great location. It is in Hull city center and in walking distance to a lot of things. It is joined to the mall, which has a good section of restaurants, so it's a great spot to stay. Jamie, who works in the kitchen during breakfast was phenomenal and provided beyond excellent customer service. He made sure we had vegan sausages ready for us every morning. The housekeeping could be better. We stayed in our room nearly 2 weeks and it was never vacummed. We also had to ask a few times for toilet roll and tissue paper because it was not topped off. Other than that would highly recommend."

"It was all great!"

"Lovely stay, lunch sandwiches were not great"

"No hot water to shower, upon informing the team was told, yes we are aware and it has been reported. Great but doesn’t really help when you have to shower cold and pay for the pleasure. Disappointingly no apologies was offered at any point."

"Room a bit tired "

"We stayed for a wedding, the room was spacious, clean & well equipped. Would definitely recommend. "

"Really nice relaxing stay for us both, noce bar to relax in and a walk into the local village"

"As expected for the price, room was very basic and a bit tired in places. Staff very friendly"

"Rooms are very durty and dusty ,the head board needs replacing all black bits falling off onto pillows , bed room skirting in need of repair ,furniture old and tatty. The bathroom has a shower over the bath tiles moldy and durty sink no plug. Bath side coming away from bath very durty ,under radiator very dusty. The corridor is very dark and carpets very durty door frames damaged. Do not stay at this hotel if you want agreenking keep going and looking. "