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Hotel Arctic

4.5 star property
Hotel Arctic offers a peaceful natural retreat with bay views, where guests can savor gourmet dining experiences or relax in comfortable accommodations

Choose dates to view prices

This upscale eco-certified hotel sits near the bay, providing a perfect setting to enjoy breakfast buffet and terrace views. Guests find relaxation in nature while having access to two restaurants, a coffee shop/cafe, library, and attentive concierge services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is NZ$355
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed

  • Ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Ilulissat is home to Hotel Arctic. Knud Rasmussen Museum and Ilulissat Harbour are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching. Visit our Ilulissat travel guide
Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952

What's nearby

  • Ilulissat Harbour
    13 min walk - 1.2 km
  • Knud Rasmussen Museum
    17 min walk - 1.4 km
  • Ilulissat Hospital
    18 min walk - 1.6 km

Getting around

  • Ilulissat (JAV)
    3 min drive

Restaurants

  • Hangout Bistro
    2 min drive
  • Hotel Arctic
  • Hong Kong Café
    2 min drive
  • Café Iluliaq
    2 min drive
  • Inuit Cafe
    2 min drive

About this property

Hotel Arctic

Luxury hotel near Ilulissat Harbour
Located close to Ilulissat Hospital and Knud Rasmussen Museum, Hotel Arctic provides a free breakfast buffet, a free return airport shuttle and a terrace. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Concierge services, a front desk safe and multilingual staff
  • Coffee/tea in reception, a reception hall and a TV in reception
Room features
All 95 individually furnished rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 550.0 per day.
Cots (infant beds) are available for DKK 500.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Frequently asked questions

Is Hotel Arctic pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Arctic?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Arctic on 29 Mar 2026 start from NZ$355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Arctic?

Self-parking is free at this property.

What time is check-in at Hotel Arctic?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM.

What time is check-out at Hotel Arctic?

Checkout is at 10:00 AM.

Does Hotel Arctic provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 7:00 PM at scheduled times.

Where is Hotel Arctic located?

Situated in Ilulissat, this luxury hotel is within 1 mi (2 km) of Ilulissat Harbour and Knud Rasmussen Museum. Ilulissat Hospital is 1.4 mi (2.2 km) away.

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Reviews

Hotel Arctic Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 54 reviews
Rating 8 - Good. 10 out of 54 reviews
Rating 6 - Okay. 2 out of 54 reviews
Rating 4 - Poor. 5 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

Reviews

Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities
Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Jane

Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025
Verified

8/10 Good

KYONG

Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Super service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Virkelig dejligt hotel, al personale meget venligt. Dejligt rent alle steder. Skønt værelse. Eneste minus var at der ikke var dobbeltsenge til rådighed med mindre man bestilte en hytte.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Karl Kristian

Liked: Cleanliness
Dejlugt
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jens Bech

Disliked: Cleanliness
Intet
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Henrik

Liked: Amenities
Dejligt hotel og god morgenmadsbuffet
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Sabrina

Liked: Cleanliness
Disliked: Staff & service, amenities
Es begann damit, dass ich dem Hotel bereits 2 Monate bevor ich buchte, eine E-Mail schrieb und 2 kurze Fragen hatte zur Buchung. Als nach 3 Wochen noch keine Antwort kam, schrieb ich über Instagram und fragte wann denn eine Antwort kommt, diese kam dann 2 Tage später. Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super. Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts. Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind. Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen. Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Kari

Liked: Property conditions & facilities
Disliked: Room comfort
Sänky oli todella kapea ja iso mies meinasi väkisin tippua lattialle siitä. Sänky oli myös epämukavan upottava eli ei terveellinen.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
flightの都合で泊まることはできなかったが、別の日にショッピングで利用。とても雰囲気の良いホテルです。シャトルバスもIlulissat空港から出ているので便利。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt hotel
Stayed 1 night in Jul 2025