The staff were great, only could have been in uniform or with name badges so they could be identified. Beautiful historic house but very badly maintained, confusing decor, dirty and neglected. The owners should be ashamed of themselves. Room was hot and stuffy and although there was a fan, this did not work, neither did the tv remote and reception limited. Lucky for us there was another room with patio doors which the staff kindly moved us to. Unorganised breakfast with lack of staff, no bacon, no beans, no orange, no white sugar.