Apartments in Ilha das Couves

"Very charming place Clean and friendly staff "

"quarto e acomodações (banheiro) pequenos"

"Meilleur déjeuner à date au Brésil. 4 piscines propres dont une chauffée. Certaines ont des marches un peu haute. Suite luxueuse un peu petite "

"Great location and great amenities "

"Breakfast was typical Brazilian breakfast. But it was good, clean and plentifully. Parked in locked area, very safe. "

"most things in the hotel where perfect, room, cleanliness, environment etc. my biggest problem was noise in the morning specially in the rooms facing back, they need to isolate better those windows because they let a lot of noise pass. wifi was also an issue without proper connection. finally shower would fluctuate constantly temperature with is annoying. other than that amazing experience. "

"Good AC, friendly staff"

"The hotel is very nice with plenty of options for leisure and also options for kids."

"I received a WhatsApp message from the property on the day of my arrival, which has conveniently been deleted, stating that the property didn't have a room available. I didn't see the message until I arrived at the property, but it had asked me to go to another property that cost less, had a less ideal location, and lower reviews. At arrival, they then put my friend and I in a room with one bed that was tiny, *absolutely disgusting*, and was not in the main building. The manager, without prompting, offered to refund this night, which I politely accepted. The next day, we got moved to the correct room, but it did not have any hot water for a shower, so we got moved AGAIN, to another lower quality room without a balcony. One out of the two beds was rock hard so my friend and I ended up having to share a bed. Several days after my stay no refund was issued so I reached out to Hotels.com and the property denied the refund and deleted their WhatsApp message. I've never left a bad review or complained to any service provider before, but this was a terrible experience."