Enorme Santanna Beach sits right by the sea, offering a peaceful getaway. Travelers enjoy spa treatments and unwind at both the beach and poolside bars where sun loungers await. The property provides free in-room WiFi and houses a coffee shop/cafe for added convenience.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Ierapetra, Enorme Santanna Beach is on the beach. Ierapetra Venetian Fort and Gournia Archaeological Site are local landmarks, and the area's natural beauty can be seen at Ierapetra Beach and Koutsounari Long Beach. Discover the area's water adventures with snorkelling, windsurfing and fishing nearby, or enjoy the great outdoors with horse riding. Visit our Ierapetra travel guide
Eparchiaki Odos Ierapetras - Sitias, Ierapetra, 72200
What's nearby
Ierapetra Archaeological Museum
7 min drive - 3.5 km
Ierapetra Beach
8 min drive - 3.8 km
Ierapetra Venetian Fort
8 min drive - 3.8 km
Koutsounari Long Beach
12 min drive - 6.9 km
Waterfall of Milona
18 min drive - 12.9 km
Getting around
Heraklion (HER-Nikos Kazantzakis)
86 min drive
Restaurants
Waikiki Beach Bar
3 min drive
Taverna Gorgona
3 min drive
Casablanca
3 min drive
Boheme Cafe Restaurant
3 min drive
ωδειο
3 min drive
About this property
Enorme Santanna Beach
Upscale hotel by the sea
Consider a stay at Enorme Santanna Beach and take advantage of a beach bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Treat yourself to spa services, such as a body treatment, a manicure/pedicure or a facial. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
A seasonal outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
A round-trip airport shuttle (surcharge), wedding services and beach towels
Concierge services, beach umbrellas and a 24-hour front desk
Guest reviews say great things about the helpful staff
Room features
All 57 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
Bathrooms with baths or showers and free toiletries
Flat-screen TVs with satellite channels
Electric kettles, daily housekeeping and electrical adapters/chargers
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Things to do
Gym
Seasonal outdoor pool
TV in common areas
Family friendly
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Spa
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
Communal living room
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 128 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: EUR 128 (one-way), (up to 18 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1145064
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 8:30 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Enorme Santanna Beach Hotel
Enorme Santanna Beach Ierapetra
Enorme Santanna Beach Hotel Ierapetra
Frequently asked questions
Does Enorme Santanna Beach have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM to 7:00 PM.
Is Enorme Santanna Beach pet-friendly?
No, pets are not allowed at this property.
How much is parking at Enorme Santanna Beach?
Self-parking is free at this property.
What time is check-in at Enorme Santanna Beach?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Enorme Santanna Beach?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Does Enorme Santanna Beach provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 128 per vehicle applies.
Where is Enorme Santanna Beach located?
Nestled on the beach, this Ierapetra hotel is within 3 mi (5 km) of Ierapetra Archaeological Museum, Ierapetra Beach and Ierapetra Venetian Fort. Koutsounari Long Beach and Ferma Beach are also within 6 miles (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Enorme Santanna Beach Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The breakfast was excellent in terms of choices and quality. The dinner was ok, but being a buffet drops the quality. Still good selection, but it felt like buffet. Not really a problem but being a Greek I am used to have better cooked dinner from restaurants, but for buffet style food was still quite good
This place is great. The hotel was perfectly kept. We did half board and there were plenty of selections at each meal and all was very good. Staff was pleasant and attentive. Beach access underground was perfect with bathroom for convenience.
This is a beautiful hotel right across the street from the sea. Rooms are bright, clean and comfortable and the design of the facility is unique and modern. The breakfast / dinner buffets are outstanding.
Friendly, welcoming and efficient staff, excellent food, spacious well appointed rooms, great beach area. Very few sunbeds at the relatively small pool. No other tavernas or bars in the immediate area. Opposite the beach but a busy road in between.
New resort. Comfortable bed and pillows. Great and fresh food. Good coffee, but the juice was not good quality. Friendly and helpful staff. Lots of stairs, though our room was near to the restaurant. Small pool area. Access to beach. Easy parking.
Second time at this property and will stay again. I had recommended this property to friends too who also stayed there. This time I have tried the buffet dinner and was quite happy with the selection and taste. Room is spacious and well appointed apart from the mirror which was located on the wall by the bed (minor inconvenience). The property has also great sunset views.
Nice room & amazing view. Lovely welcome fruit platter & bubbly.
However my room offered no shade after 2pm. No umbrellas. Apparently because of wind. Guess they don't know about concrete base umbrellas. So impossible to sit outside most of the day.
Food very average.
Built on a hill. Golf buggies available to drive you back up. Wouldn't want to be dependent on that in high season.
Helene
Stayed 1 night in Apr 2025
8/10 Good
Laszlo
18 Jun 2025
Liked: Cleanliness, staff & service, room comfort
Good with mistakes!
Although we were overall satisfied with the hotel, I will describe both the positive and negative experiences we had!
The hotel is a complex built in a modern style with a villa-like layout. Our room was exceptionally clean and well-equipped. Upon arrival, we were greeted with a surprise: a fruit platter and a bottle of champagne! The staff was kind, smiling, and helpful. After we booked the room, we found out from the confirmation that dinner in addition to breakfast was also included in the price. It was fantastic! There were so many food options. Delicious, flavorful dishes!
And now for the negatives:
When we arrived, the room temperature was 30.5°C (86.9°F)! Since we were only given one key card, and the air conditioning only worked with the card, the room kept heating up again whenever we left. The booking photos showed a balcony with a sun lounger but instead, we got a balcony facing a walkway, with just two chairs and a small table, and this was also where the entrance to the room was. I can’t imagine anyone wanting to sit out there! The hotel has several design flaws. Most balconies face common areas, so there’s zero privacy!
In addition, the shower leaked, the toilet kept running, and an unpleasant smell constantly came into the room from the bathroom. Every morning, we were woken by the slamming of the cleaning room door and the loud talking of the staff.
Despite all this, it’s up to everyone to decide whether they would like to stay here or not.
Overall this was a nice stay, the hotel has been designed and built very well. It's built on the side of a hill and as such, the higher you go, the better the view. The view over Ierapetra city at night is amazing.
The only comment on the room is that the lighting could do with being better at the bathroom mirror and the wardrobe needs more shelves / drawers.
We got a warm welcome on check in but rarely got a welcome at other times. Often no acknowledgement of arriving for breakfast or dinner. During the service of these, the staff often looked over-worked. That being said, overall the food was good.
The beach was lovely with decent sun beds. In the near week that we were there the bins were never emptied or the sunbed tables wiped down. The beach bar was good, but would be so much better if they walked round every now and then to see if you wanted anything rather than having to go up each time.
The gym was equipped OK, though could probably do with having a set of dumbbells. Nothing to wipe down equipment after use, the air con was limited to 24°C and no towels available which again was a let down, especially as they were strict on limiting towels.
The little spa on site is decent - felt very relaxed after a massage.
Overall we had a nice relaxing stay and it's almost frustrating that they don't just put a bit more effort in to get it amazing.
Martin
Stayed 6 nights in Oct 2024
10/10 Excellent
Maha
30 Jun 2023
Liked: Cleanliness
Everything is beautiful in the Santanna hotel I love it.
Maha
Stayed 9 nights in Jun 2023
10/10 Excellent
Donna
12 May 2023
Liked: Cleanliness
Lovely facility, location, and extremely friendly and helpful staff. The food was exceptionally good and very convenient.
Great location and facilities, with a wonderful and helpful staff. The property's beach is well maintained, and the pool/pool bar area is great to relax at. Food options are varied and delicious.
We had a great 10 days stay in the hotel. Excellent facilities and a great pool area on the top of the hill. The room was advertised as a swim-up room with a little misleading picture here in Expedia. Instead of the swim-up rooms that share a long pool on the terrace area we lived at the pool site around two buildings with approx 10 room. Actually the better choice as it was very calm, was equipped with sunbeds for e very room and additional canopies. Had a great view towards the sea and the sunset every night. You just need to beware if you expect the same room as shown in the pictures.
Great selection of food with different themes every day. Staff was a little slow at times, but still friendly.
This is a wonderful destination for anyone visiting the Irepetra area of Crete and looking for an all inclusive experience. The staff is attentive & friendly, the rooms clean & comfortable, the food delicious and the the views and amenities amazing. Comes with my highest recommendation - you will not be disappointed!!!
The hotel was perfect for a relaxing week's vacation with my girlfriend. What I really liked was the staff, the food and the facilities. We arrived were greeted with sparkling wine and we wäre brought to the room with a golf card and got a massage, just a dream. Also the beach very relaxing with nice facilities. Definitely will come back.
The Enorme Santanna Beach Hotel is a beautiful and design Hotel located in front of the beach. We had a very nice and clean room with a terrasse with a great view on the sea. The room was spacious and well equipped, the bathroom nice and clean.
All the staff was extremly friendly with a everytime needed a lot of attention. The breakfast and evening buffets were very tasty, offering a wide choice of food, vegetables, fisch, bread,...
If you are looking for a great place to enjoy the "dolce vita" and spend some quality time, the Santanna Hotel is the right place!
Property very nice . Room had plenty of space. Booked room with private pool. Fabulous view. We had buffet breakfast and buffet dinner which were both great. Only downside was property built on hill. So walking down ok, but walking up a little hard if you are older. They will take you to your room in golf cart with a phone call which we used. Only stayed one night
The service at Enorme Santanna Beach is really excellent. The resort is gorgeous, the view is divine, and you are on the beach. The pool area is great, with lounge beds in the pool, a fabulous pool bar serving delicious food and drinks. Everything was here and my only complaint is that I don’t care for buffet dining. But the food is great and there are options to order food to your room. We booked rather last minute and were really pleasantly surprised by the property. Would stay here again and will recommend to friends and family.