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Reviews of Rivulet

4 out of 5
Rivulet
Pallivassal Power House, Chithirapuram P O, Devikolam, Kerala

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic and quiet property in the mountains. Staff work incredibly hard to make sure you enjoy your stay with them.
Stayed 2 nights in Feb 2024

10/10 Excellent

Saadat

Stayed 1 night in Dec 2023

10/10 Excellent

vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near a river, Awsum rooms & staff, Delicious spread in Breakfast and excellant buffet dinner. So many activities designed for the guests horse riding, mehndi, cooking class, bamboo rafting, cycling, traditional dress, bonfire at night, swimming pool, gym... Staff is ever smiling and co-operative.... You can easily spend 4to 5 nights here.
Stayed 2 nights in Dec 2023

6/10 Okay

Rammohan

Travelled with family
Services are very delayed
Stayed 1 night in Jun 2022

8/10 Good

Nitin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for two days.
It was a good experience and would love to stay again there. Only thing that I feel is the food options are very less.
Stayed 2 nights in Jan 2020
Response from GM on 8 Jan 2021
Dear Sir, Namaskaram!!Warm Greetings from Rivulet Resort!! We take this opportunity to thank you for choosing Rivulet Resorts for your stay during your visit. We value our customers' opinions and would like to thank you for bringing this to our attention It gives us immense pleasure to note we were able to live up to your expectation on all the aspects. we truly look forward to host you again as our esteemed guest. Cheers…!!! Team Rivulet Resort

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay... but the ambient temperature in this property is somewhat different from the munnar town since munnar town is located in high altitude compared to this location
Stayed 1 night in Nov 2019
Response from RM on 4 Dec 2019
Dear Sir, Thank you for your comments.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from RM on 4 Dec 2019
Dear Sir, Thank you for your response.

10/10 Excellent

Asish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location but not appreciable service.
Rooms/Location: 6/5 [intentionally gave one extra for location] Awesome location. Rooms series 2x1 are underground and have much better view than the 1x1 series rooms at ground level. probably hotel can do some arrangement for senior citizens to travel to and fro reception to cottage. serene and peaceful location is awsome and we really had hard time leaving. Service: 2/5 for in room dining dining services or concierge 5/5 for housekeeping. We stayed for 4 days and not one day we got the tea delivered even after multiple calls. nor was there any help available for luggage for senior citizens. Housekeeping service was top notch. they promptly addressed all cleanliness aspects. cleaning was swift and always helped with any request. Food: 3/5 [Probably being generous here] for food spread. Hardly can call it a spread. very limited choices. Dinners are only buffet with limited choice. you can take a-la-carte from the buffet items only. 5/5 for quality / taste for whatever food available. End of the its really worth every penny to stay at this hotel even if its just because of the location.
Stayed 5 nights in Sep 2019
Response from RM on 4 Dec 2019
Dear Sir, Thank you for your valuable comments and we are happy to hear that you have enjoyed the stay with us.

4/10 Poor

Ashok

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lack of security and poor guest service
I stayed in Rivulet with the good review and rating but my experience was not so good (specially the guest service and security). 1). I found the lack of security and our personal belonging (Shoes of all my family members) got completely damaged by wildlife animal overnight. I was expecting all such things to be informed to all guest when they check-in but that was not taken care. I also requested at reception to discuss this matter with manger and onsite manager didnt even bother to speak to me once. 2) Boat ride is no longer available because they lost boat in flood last year. Really?? 3) None of the tanduri items are available because there tandoor is no longer working. 4) Location is too off the main road and reaching to resort is a big project (Specially in night). 5) Complementary Breakfast was good. Overall, I had a bad experience (Mainly because of the guest service) and will hardly stay in this resort in future (Guest service matter alot for me when on vacation).
Stayed 2 nights in Jul 2019
Response from Team Rivulet on 15 Jul 2019
Dear Guest, Thank you so much for writing the feedback on Rivulet resort Munnar. We are extremely sorry for the damage happened to the shoes. We usually inform all guest to keep all valuables inside the room, as you know wherever we go we have to take care of our belongings. We also have 24 x 7 security for the property. But as you saw that Rivulet is in around 20 acres land and situated in the mountains, its really hard for the securities to be at all locations inside the property at all times. We have also installed a security locker for keeping more valuable items. This is the first time a guest shoes was damaged and we really did not want that to happen. Boat ride has not been happening since floods as we lost the boat in the flood. The tandoor was broken and new one has arrived and we have already started serving since a week. Arriving to any location in Munnar is a little bit confusing as all the sign boards are taken away by the government to reduce the pollution with too many boards in the road. Thank you for the appreciation on the breakfast. Each day we strive hard to meet the guest satisfaction. We request you to come back to Rivulet next time you visit Munnar. Once again we are extremely sorry for the damage to the shoes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Views
Very clean room. Lovely views and scenery. Well worth a visit
Stayed 1 night in Feb 2019
Response from Thanks, on 15 Feb 2019
Dear Sir, Thank you for your valuable comments. And we are happy to hear from you that you enjoyed the stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff. Every single member of the staff puts in extra effort to make your stay comfortable. Overall there are several good activities in the resort - rafting, archery, cycling etc to keep you busy and entertained. I highly recommend it.
Stayed 2 nights in Dec 2018
Response from GM on 27 Dec 2018
Dear Guest, Thank you so much for your honest words. It gives immense happiness for our team when we read reviews like yours. We are glad you loved everything about our place and looking forward to have you back at Rivulet resort.

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and natural surrounding
Felt very close to nature. The nearby stream sound and view from balcony is awesome . Cottages are spacious. It is not very close to town so you need auto/taxi to reach main town.

10/10 Excellent

Yatindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Munnar!
The Rivulet resort is the perfect destination in Munnar! The property is nicely located and is surrounded by a local tea plantation while being right besides a mini river flowing down from atop the hills. The villas are very spacious and the restaurant serves reasonable food with good service by the staff. Very nice place for relaxation in Munnar!
Stayed 2 nights in Mar 2018

6/10 Okay

Vivek

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not value for money. Not comfortable
People here are co-operative and friendly. Perfectly hospitable. Restaurant is decent. Recreational activities are quite good. We enjoyed carom board, archery and cards along with other games available for kids. Coming to negatives - Rooms are not clean. Lot of spider webs. Bed Linen are having stains. Service is very slow (well there is a reason behind it. They have reception and kitchen on one side of road and rooms on other sides of road.) They have separate Cots. They claim it to be a queen bed or king bed. But that's not the case. They provide separate cots joined together for couple and family guests. Moment you get on the bed, there is gap in between. Location is good. Given above, whatever they charge for a royal suite, isn't worth at all. If they are charging anything below 4K, it's good. Doesn't worth a single rupee over and above that.
Stayed 1 night in Feb 2018

10/10 Excellent

Hemant, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quite location
Only facility you miss is swimming pool. Good for a family holiday with kids.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Enjoyed our stay...................................
Stayed 2 nights in Dec 2017

8/10 Good

Subash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing... nice quite getaway.. awesome views .. loved it
Stayed 2 nights in Dec 2017

8/10 Good

Ali Akbar, coimbatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
It was an awesome experience with Rivulet. We have stayed in 101/102 which is the first cottage in the resort, very close to the river bank. We had a very good walk along the river bank with green mountain at the backdrop enrich our stay. The event coordinator Mr. Shihab took us the morning trekking towards the backyard mountain where he showed all sorts of spices and bamboo trees. His explanations are very detailed and very useful. All the hotel staff are very cooperative and supportive. The food served in the restaurant are very tasty and made for our choices. Overall it is an awesome experience
Stayed 1 night in Oct 2017

8/10 Good

Vidhyut, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Location
The hotel location is excellent to spend pleasant time in the lap of nature at river bank. Bamboo rafting is really good experience. Hotel staff is courteous and quick to serve. Its a good place to spend a day only at resort without roaming around.River view is the best part of this property. Need some improvement for north-Indian veg dishes.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice property but away from Munnar town and is on low-lying area. So, temperature is hotter compared to Munnar town. Rooms are good but food could be better.

10/10 Excellent

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat to enjoy nature in tranquility.
The cottage was clean, with a view of the rivulet, true to its name. A bit far from munnar city but that also means away from regular hustle bustle . Good place to enjoy nature in its pristine beauty. Staff is courteous, has a spa for nice massage if you want to relax your body with good ayurvedic massage. Overall a very pleasurable place to take a few days off from your routine.

8/10 Good

Dr Hari, kerala

Liked: Staff & service, property conditions & facilities
Good
Good. But away from town. Road is little difficult to drive
Villa
Rajakad
Sight seeing

10/10 Excellent

kumud, United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, good service & excellent chef!
The chef, Mr. Bipin George, was brilliant. We asked him to make us special dishes, and he not only made then for us, he made them extremely tasety. Wonderful scenery. Very comfortable cottages. Good service overall. Not much to do around that area. Overall, An Excellent stay. Totally Recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Doesnt look like honeymoon suite at all...

10/10 Excellent

naeem, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing, scenic and great service.
We booked a 3 night stay at Rivulet. Location, service & general condition was excellent. A few small niggles like walls needing some paint, or a slightly longer shower curtain to stop water from splashing out Like all places in and around Munnar, distances are short but narrow twisty roads makes journeys longer then most. Even though the resort is not in the 'town' area, its a short 5 to 10minute drive to most attractions. Staff were friendly and attentive although waiters at the restaurant were a bit slow sometimes (eg. waiting 20mins for 3 parathas that only arrived near the end of our meal) But their good prices and resort ambience makes up for these minor shortcomings Pro's: - very scenic and serene - well priced buffet (650rupees per head) - decent wifi - about 1.5 to 2meg linespeed - clean, serviced rooms with working airconditioner - halal food, and mosque very nearby (walking distance) Cons - rooms could do with a new lick of paint - extra towels (just 2 bath towels provided, no handtowels) - not walking distance to places of interest. So evenings are pretty much spent at the resort.

8/10 Good

Saurabh Bali, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambience .... wonderful property!!
Good property ... friendly staff .. great nature trek and bamboo rafting options .... decent food. The owner is also always around .... All in all great stay !!

10/10 Excellent

Johnson, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay at Rivulet
Staff are very friendly, very helpful, a very enjoyable stay and we have no hesitation to recommend this hotel. View of the room was great. Fishing was productive. Rooms are very spacious.

6/10 Okay

PIYUSH, jamshedpur

Disliked: Staff & service
Not value for money...

10/10 Excellent

Sujata, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay at The Rivulet
Me and my friends stayed at The Rivulet from May 1 to May 3, 2015. The location, the ambience, the staff, and the food was very good. We enjoyed the trekking arranged by the resort. The natural beauty surrounding the resort is awesome. However if room service charges of 20% extra can be waived off, it would be much more pleasurable.

8/10 Good

puneet, delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Rivulet...awesome stay
good location.. Good staff

2/10 Terrible

Domnic, Mumbai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ripoff at Munnar
We stayed at this place for 2 nights as part of our honeymoon. its probably ok if you buy it as part of a honeymoon package. its far from mummar town (cost 800 each way to get from hotel outside) food in the hotel is bland. hotel is overrated and way too expensive. wifi is only in the business centre, no bathtubs, there was big snakes on the property when we stayed. complimentary visits to tea plantation, spice garden, bamboo rafting are all bunk. they take you to small setups within the property, and not the real thing.. ok if you just want it for photo-ops. I would never recommend this place to anyone.

8/10 Good

anil, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cosy and nice views
Clean and new hotel. The layout and rooms were very pretty with our room facing the river. Nice and cosy hotel with decent food. We went to the spa as well which was nice and relaxing. Overall, a good stay.

8/10 Good

nikhil, alleppey

Liked: Cleanliness, room comfort
Good resort close to a river
Good resort with an excellent view from the balcony.new property with good rooms.situvated 13 km away from munnar town so no restaurants or shops nearby.road leading to resort is not good.food in resort needs improvement considering the charges.kids play area is good.overall good resort.

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour en pleine nature
hôtel très agréable en pleine nature, chambre immense et très confortable avec vue sur la foret, personnel attentif petit déjeuner copieux et bonne restauration aux dîners du soir