Dear Michele, thank you for this excellent review! We are really happy to know that your experience with us was up to your expectations and beyond. We hope to see you soon, regards from Ibiza!

Thank you for your review of Ushuaïa. We are thrilled that you had a fantastic stay and appreciated the exceptional service provided by our staff. At Ushuaïa Ibiza Beach Hotel, we strive to exceed expectations and provide a high-class experience for all our guests. From the moment you arrive, we focus on every detail to ensure your stay is enjoyable. We value your recommendation and look forward to welcoming you back for another memorable visit.

Dear Paul,Thank you for your kind words about our excellent hotel and the fantastic live DJ shows. We're thrilled to hear that you had a great time, and we appreciate your intention to book with us again. Your support and positive feedback are greatly valued, and we look forward to welcoming you back for another memorable experience.If you have any specific preferences or requests for your next booking, please feel free to let us know, and we'll be more than happy to assist you.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Syed,We are delighted to hear that you enjoyed the theme, ambiance, and location of our property by the beach. Your positive feedback is greatly appreciated, and we are pleased to know that these aspects contributed to your overall experience.At Ushuaïa Ibiza Beach Hotel, we aim to provide a unique and enjoyable atmosphere for our guests, and we are glad to know that we succeeded during your visit.Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Christopher,Thank you so much for choosing us for your stay in Ibiza and for reviewing your stay. Looking forward to welcome you very soon!

Dear Fernando,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay.We take all guest feedback seriously and will review the points you've mentioned to see how we can improve our services and guest experience. We understand that Ibiza can be a lively destination, and some noise is to be expected, but we aim to ensure all our guests have a comfortable stay.We appreciate your input, and we hope you will consider giving us another chance in the future to provide a more enjoyable experience.If you have any further concerns or suggestions, please don't hesitate to reach out.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Jayesh,Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,Belén RodríguezOnline Reputation Senior Advisor

Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,

Dear Mareesa,I'm delighted to hear that your stay was perfect! We strive to provide exceptional experiences for our guests, and it's wonderful to know that you had such a positive experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another outstanding stay.Belén RodríguezOnline Reputation Senior Advisor

Dear Guest,I want to sincerely apologize for the numerous issues you encountered during your stay at Ushuaïa Ibiza Beach Hotel. Your feedback is deeply concerning, and it's disheartening to hear about the problems with the room and the electronics.The maintenance issue with the shower and the inconvenience it caused is not up to our standards, and I'm sorry that it was not resolved adequately during your stay. I will address this with our maintenance team to ensure such problems are handled more effectively in the future.Regarding the charge, we take these matters seriously, and upon receiving your complaint, we thoroughly investigated the issue. Our records indicate that the consumables in question were indeed consumed during your stay, as per our inventory management system. We understand that you claim not to have used them, but based on our internal procedures and checks, the charges were accurate.I appreciate your feedback, and I'm sorry that your experience with us was marred by these issues. We hope you will reconsider and give us another opportunity to provide you with a much-improved experience during your future visits to Ibiza.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Kieran,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel! Belén RodríguezOnline Reputation Senior Advisor

Dear Kieron,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Lauren,Thank you for sharing your feedback regarding your recent stay at Ushuaïa Ibiza Beach Hotel. We are pleased to hear that you had a great time and enjoyed the check-in experience as well as the atmosphere of our hotel, which is known for its vibrant music and parties.However, we sincerely apologize for the lapses in service you encountered during your stay. Your comments regarding difficulties in getting service at the pool, limited seating, and delayed room cleaning are concerning, and we take these issues seriously. Rest assured that we will address these matters with our team to ensure improvements are made.We understand that you were primarily here for the music and party experience, but we do aim to provide excellent service to all our guests, and we regret that we fell short of your expectations in this regard.We truly value your feedback as it helps us to enhance the guest experience, and we hope to have the opportunity to welcome you back in the future, delivering a more seamless and enjoyable stay.Thank you for choosing Ushuaïa Ibiza Beach Hotel.Warm regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Antonio,Thank you so much for your review and the picture shared. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Nihad,Thank you for your feedback! We are delighted to see that you have enjoyed so much our worldwide known music events with the best DJs. We cannot wait to have you back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Dear Sandra,Thank you so much for your excellent review. We are delighted to find out that your stay was up to your expectations. We would love to see you soon back at Ushuaïa Ibiza Beach Hotel.

Dear Joanna,Thank you for your positive feedback about Ushuaïa Ibiza Beach Hotel. We're delighted to hear that you consider us the best hotel in Ibiza for enjoying DJ performances. We take pride in offering top-notch entertainment and a vibrant atmosphere for our guests.We appreciate your support, and we hope to continue exceeding your expectations during your future visits to our hotel.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Ashleigh,Thank you so much for your excellent review! We are delighted to see how we succeed and reach our goal: turn customers into fans. Thanks for choosing us and we hope to see you soon!Belén RodríguezOnline Reputation Senior Advisor

Dear Joanna,Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at Ushuaïa Ibiza Beach Hotel. It's wonderful to know that you found our location perfect for accessing nightlife and enjoyed our incredible location. We're glad you appreciated our nice rooms as well.We truly appreciate your love for Ushuaïa, and we can't wait to welcome you back for more unforgettable moments in the future.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Scott,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Brian,Thank you so much for rating your stay. Looking forward to welcome you back soon,

Dear Nicholas,Thank you so much for your excellent review. We are delighted to find out that your stay was up to your expectations. We would love to see you soon back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Dear Earl,We truly appreciate your kind words. We love to find out how your experience was enhanced by The Unexpected Breakfast (I know, its just so delicious, with so much variety...) We hope to see you very soon dancing at Ushuaïa Ibiza Beach Hotel!Belén RodríguezOnline Reputation Senior Advisor

Dear Steven,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your honesty and are truly sorry to hear that your experience did not meet your expectations.We regret that the size and amenities of the rooms did not meet your needs and that you found the value for the price disappointing. Your comments about the availability of sunbeds and have been noted, and we apologize for any inconvenience this may have caused during your stay.We apologize for the inconvenience you experienced regarding the lack of an adaptor for your phone charger. It is our aim to provide a seamless experience for our guests, and we are sorry that we fell short in this instance. Your observations about the cleanliness of the carpets and skirting boards are important to us, and we will address this issue with our housekeeping team to ensure improvements are made.We are pleased that you found the hotel's location convenient for your plans, and that you appreciated the proximity to popular venues and the airport. We value your comparison with other hotels, as it provides us with insights into areas where we can further enhance the guest experience.We take all guest feedback seriously, and we apologize that we were not able to deliver the level of satisfaction you were seeking. We are constantly striving to improve, and your feedback will be taken into consideration as we work to enhance our services and amenities.If there's anything specific you would like to discuss or if you have any further comments to share, please feel free to reach out to us. We hope that despite your recent experience, you will consider giving us another opportunity in the future.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Estimado Edward,Agradecemos tu retroalimentación. Si tienes comentarios adicionales o sugerencias sobre cómo podemos mejorar, no dudes en compartirlos. Estamos aquí para brindar la mejor experiencia posible a nuestros huéspedes. Esperamos que, en tu próxima visita, podamos superar tus expectativas y ofrecerte una experiencia de 5 estrellas. Si tienes alguna pregunta o necesitas más información, no dudes en contactarnos.

Dear Jugdip,Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,

Dear Jessica,We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. We understand your frustrations, and we are truly sorry for not meeting your expectations.It is unacceptable that your room was not clean upon check-in, and we regret any inconvenience caused by the espresso machine not working and the delay in addressing the issue. Providing a clean and well-functioning room is essential to us, and we apologize for falling short in this regard.The issues with the shower door, lack of washcloths, and the extra charges for espresso capsules are also not up to our standards, and we apologize for the inconvenience and confusion caused. We will address these matters with our team to ensure that they are properly handled in the future.Your feedback is essential to us, and we take it seriously as we continuously strive to improve our services and offerings. We are committed to make the necessary changes to prevent similar incidents in the future.We understand the value of your investment in our hotel and regret that we did not provide you with the experience you expected and deserved. We hope you consider giving us another chance in the future to show you the true level of service and quality we are capable of providing.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back and offer you an improved and more satisfying stay.Best regards,

Dear Francesco,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay at our hotel.Regarding the issue with the ice machines, we regret that they were not adequately stocked during your visit. We understand how important it is to have access to ice for our guests, and we apologize for any inconvenience caused. We will work with our team to ensure that the ice machines are regularly filled and accessible to all guests at all times.We also take your comments about the aging areas of the hotel seriously. Maintaining a fresh and well-kept environment is a priority for us, and we apologize if certain areas did not meet your expectations. We will conduct a thorough assessment of the property and address any areas that require attention to maintain the overall quality of our hotel.Furthermore, we regret any difficulties you encountered when trying to exit the hotel in the evening during artist performances. Guest safety and convenience are paramount to us, and we will review our procedures to ensure that guests can move freely within the hotel while considering any event-related restrictions.We hope that you will give us another opportunity to provide you with a better experience in the future. Please feel free to contact us directly if you have any further questions or if there is anything else we can do to enhance your future stays.Thank you again for your valuable feedback.Best regards,

Dear Leonardo,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had an excellent time at our facility and that you enjoyed the vibrant party atmosphere.It brings us joy to know that you appreciated the beautiful beach and the exceptional service provided by our team at every restaurant and on the beach. We take pride in creating memorable moments for our guests, and your kind words serve as a motivation for us to keep delivering outstanding service.We are thrilled that you found our parties to be amazing and that you were able to have a great time during your stay. Our team works hard to ensure that every event is filled with excitement and energy.Furthermore, we are pleased to learn that our hostess, Valeria Lizarazo, and our front desk team exceeded your expectations. Your recognition of their efforts means a lot to us, and we will be sure to pass along your compliments to them. Thank you once again for choosing us as your party destination, and we eagerly await the opportunity to serve you again soon.Best regards,

Dear Nitin,Thank you for your kind words about our hotel and for sharing your experience with us. We're delighted to hear that you enjoyed the luxurious ambiance and the vibrant atmosphere, especially for attending Ushuaia events. Our goal is to provide a top-notch experience for all our guests, and it's rewarding to know that you appreciated the overall vibe.We understand that the pricing structure may not be suitable for everyone, and we appreciate your feedback regarding the charges. We continuously strive to offer a range of options to cater to different budgets and preferences, and we will take your comments into consideration as we review our pricing policies.Regarding the pool area, we're glad you enjoyed it, but we apologize for any inconvenience you faced with the availability of sunbeds. During peak times, the demand for poolside seating can be high, and we are constantly exploring ways to optimize the space to ensure everyone has a chance to relax and enjoy their time by the pool. We will continue to assess and improve the seating arrangements to enhance the guest experience.Thank you for your valuable feedback, and we hope to welcome you back soon for another fantastic experience. If there is anything specific you'd like to share or if you have any suggestions for us, please don't hesitate to contact our team. Your input helps us in our ongoing efforts to provide exceptional service to all our guests.Best regards,

Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel!

Dear Danny,Thank you so much for your review. We are happy to see that eventhough we made a mistake on the delivery of your pizza, your experience was not affected by this. I hope you informed our team so we could have exchanged it promptly. Hoping to welcome you back, next time with a better pizza delivery for sure!

Dear Alen,Providing exceptional customer service is of utmost importance to us, and it is disheartening to hear that we fell short of your expectations.We would appreciate it if you could share more details about the specific incident that led to your dissatisfaction. Your feedback is crucial in helping us identify the issues and make necessary improvements.Please reach out to us directly with any additional information or concerns you may have. We would like the opportunity to regain your trust in our brand. Kind regards,

Dear Michael,First of all we would like to thank you for taking the time to write such a lovely review. At Ushuaïa Ibiza Beach Hotel we always try to exceed our guests' expectations and we are very happy that we did it with you and you enjoyed your stay with us! Comments like yours really encourage us to become better every day!

Dear Darryl,Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. Regarding the toilet paper, we are sorry that it didnt meet your expectations. We take notes of your feedback and we will review it for the future. We are looking forward seeing you next time! Best regards,

Dear Jenny,Thank you for sharing your Ushuaïa experience and for your excellent review. It is a real pleasure to read that you enjoyed our unique property so much. We cannot wait to have you back dancing with us!

Dear Richard,Thank you for sharing your Ushuaïa experience and for your excellent review. It is a real pleasure to read that you enjoyed our unique property so much. We cannot wait to have you back dancing with us!Belén RodríguezOnline Reputation Senior Advisor

Dear Joseph K,Thank you so much for your feedback. We are happy to see that you have enjoyed our unique property as well as our rooms. We sincerely apologize for the cleanliness issues you encountered during your stay. Our team has been made aware of your feedback and we will take immediate action to address these concerns. We understand the importance of a clean and comfortable environment for our guests and we are committed to ensuring a higher level of cleanliness moving forward. Thank you for bringing this to our attention and giving us the opportunity to improve. We hope to have the chance to welcome you back in the future for a more enjoyable experience.

Dear Marshall,Thank you for sharing your feedback and contributing to the constant improvement of our services. We do have a "Maxibar" instead of a minibar as the rest of the hotels. It consists of first-brand alcohol bottles that are an additional charge. Let us know if you have any further questions, we will be happy to assist you.

Dear shafaq,Thank you so much for rating your stay. We are saddened to find out that your expectations were not achieved. Please inform us how can we better assist you in the future. Warm regards,

Dear Stephen,Thanks for the fantastic review and for pointing out all the details that amplified your stay at Ushuaïa Ibiza Beach Hotel. I will be sure to share your compliments with all our talent. We are happy to read how your experience was not damaged by the punctual air conditioning failure. We love that you joined us for your time here in our energetic island and we are excited to welcome you back! Sincerely,

Dear Tom,Thank you so much for rating your stay. Please inform us how can we better assist you in the future. Kind regards,

Dear Daniel,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel!

Estimado Alfredo,¡Gracias por su valoración! Nos encantaría tener la oportunidad de volver a darle la bienvenida muy pronto y seguir compartiendo nuevas experiencias juntos.Belén RodríguezOnline Reputation Senior Advisor

Dear Tiffani,Thanks for your review. We are saddened to find that your expectations were not fully meet. Please let us khow how we can better assist your stay for the future, as our goal is to provide the most unforgettable experience ever.

Dear Zack, Thank you for taking the time to share this great review.It’s a delight to read that enjoyed your stay with us. We hope to welcome you back with us in future.Kind regards

Dear Nisha,We appreciate your feedback. We love to find out how your experience was enhanced by our beach front location and The Unexpected Breakfast (I know, its just so delicious, with so much variety...) We hope to see you very soon dancing at Ushuaïa Ibiza Beach Hotel!

Dear Alireza,Thank you for your feedback! We are delighted to see that you have enjoyed so much our worldwide known music events with the best DJs. We cannot wait to have you back at Ushuaïa Ibiza Beach Hotel.