View from property

Reviews of Cala San Miguel Hotel

5 out of 5
Cala San Miguel Hotel
Puerto San Miguel, Sant Joan de Labritja, Ibiza

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 115 reviews" "
Rating 8 - Good. 58 out of 115 reviews" "
Rating 6 - Okay. 14 out of 115 reviews" "
Rating 4 - Poor. 4 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service from all the staff
Stayed 4 nights in Oct 2019

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the staff were friendly the food was good plenty of choice.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 8 nights in Aug 2019

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with children and easy due to being all inclusive - good range of food. Two choice of pools and really near the beach also.
Stayed 7 nights in Jul 2019

8/10 Good

angela, Guthrie

Liked: Cleanliness, staff & service, room comfort
Nice Getaway On The Beach
So we knew what we were getting when we booked this. This all inclusive hotel was actually cheaper than most apartments in Ibiza so you get what you pay for right? We just wanted something with a pool, close to the beach and with everything included. This served the purpose for us. Rooms were fine, air con worked and wasn’t noisy. The toilet smelled a little bit we were close to the beach and we were on the 1st floor. The balcony was addiquate but nothing amazing, the view was beautiful though. The hotel only has 2 lifts that serve 8 floors. A lot of the time we took the stairs because the wait for the lift was a long time. The main restaurant was on the 8th floor so we were strategic about when we went to dinner given the lift situation. The food was varied in the restaurant and it was good enough for us. We enjoyed the fish night a lot. The pool side bar offers American style burgers, hotdogs, chips etc. I could see that getting a bit boring but we only grabbed one lunch there. 2 pools which weren’t crowded, lots of sun beds. Pool side games and entertainment throughout the day. Beach was also right there and a fantastic place to snorkel, lots of fish. Beach had boats, kayaks etc to hire for the kids. The evening entertainment was cheesy but my 6 year old was way in to it and we sat and enjoyed drinks while he participated. Drinks were good and lots of options for the kids too. Taxi from the airport 35-40 euros.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for a week away with kids. The hotel offered large, clean, air-conditioned rooms. Thw main restaurant served a wide range of food each day, which had something for everyone in our party.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice resort, near to beach, ideal for family holidays
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Various restaurants and bars but perhaps the cocktail bar could be adults only without the pool table
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach, clean and tidy.. Top notch staff and food was was good too
Stayed 3 nights in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good for walks/explorers
Myself and my family (4 adults and 3 children) stayed at Club Cartago for a week, week commencing on 13/10/2018. We was told the hotel was closing for the winter on the day of our departure with renovations due to take place throughout the hotel during the winter months. As the holiday progressed the resort began to close down but it was good to see all on offer at the beginning of the holiday. The resort is clean, with everything you need in walking distance (supermarket, car hire etc). There are water sports (pedalos, banana boat etc) - The man who works there is rude so he did not get our custom. You have to pay extra for the sun beds and parasols each day and they were not cheap. The hotel is clean and the rooms are of an acceptable standard. All is in need of an update, furniture is a bit worn and walls need painting - Hopefully the renovation work will address this. The beds were comfy and there is air conditioning. The bath in the room was a nice addition. The maid attends daily, makes the beds, changes towels and has a general clean around. The food was acceptable but it was repetitive. Fish and chicken daily, but with other bits changing. The cheese board, muscles and clams were a nice addition too though these were not a regular occurrence. Myself and another from our party enjoy walking and there are some amazing walks in each direction, into the hills and along the coastline.
Stayed 7 nights in Oct 2018

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Cartago Oct 2018
We travelled in October as family of 4. Weather for the main was very good for this time of year. Hotel is slightly dated but wonderful location for the kids with access direct to beach from hotel. Food was good but not a huge selection. We stayed in family room which was spacious and cleaned daily All in all we found it fantastic value for money in a nice location with easy transport links to Ibiza town etc. Provided you are not turning up expecting a 5 star resort you should have a great holiday.
Stayed 7 nights in Oct 2018

8/10 Good

Amin

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Nathan, london

great family hotel
The hotel is perfect for a family holiday. The food is nice with quite a wide selection on offer which managed to keep both our rather fussy kids happy. The beach in San Miguel bay could not be any nearer, and was the best family beach that we tried throughout the entire island.
Stayed 9 nights in Aug 2018

8/10 Good

Janette

Holiday with Grandchildren
Excellent location , good entertainment, good for kids, being on the beach was a bonus too. Sun beds on beach were expensive come armed to mainland Spain. Not much veriety in the way of hotel food day to day
Stayed 4 nights in Aug 2018

4/10 Poor

Guy

Very low quality food. Very average experience
Great location wasted because this hotel is very disappointing. The AC was broken and needed to be reset every 2 hours..... looking at it I’m surprised it worked at all. The room was very dated as was much of the inside of the hotel. The food was TERRIBLE with a buffet made up of low quality choices, and the evening snack was ghastly with something that was trying to resemble ham as the main offering. If you choose this property then don’t get your expectations too high, it will be a very average experience in a lovely location where the staff also appear to be disillusioned and indifferent.
Stayed 1 night in Aug 2018

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort and hotel top class service
Very nice hotel great food and smiley service from the Staff, clean tidy hotel areas and very smart new room , we had the new Decorated room too very smart
Stayed 4 nights in Aug 2018

2/10 Terrible

TINA, BRENTWOOD ESSEX

Disliked: Cleanliness, property conditions & facilities, room comfort
TERRIBLE TERRIBLE
Cockroaches in the room,very dirty rooms,appalling entertainment,food very very poor thishotel is more like a 1 star,very dirty around the swimming pools,was told this hotel club cartago has been taken over by new management, and they are running the hotel in to the ground for a few years to get money to make it in to a 5 star hotelPOOR POOR POOR
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location , self service drinks for all inclusive , very clean throughout, food generally very good
Stayed 4 nights in Jun 2018

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The hotel location is great, set on the side of a cliff around a beautiful beach, however because of the all inclusive nature of the hotel (at a reasonable price) the quality of the food was very poor.
Stayed 3 nights in May 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
disgruntled aussie
hotel was in beautiful position but food was very ordinary not much variety.entertainment room was a joke.it was a long narrow room.if you were at the back hard to see and hear.staff very friendly and helpful.lovely view from room.
Stayed 7 nights in May 2018

8/10 Good

SUSAN E

Liked: Cleanliness, staff & service
Excellent hotel
Excellent hotel , needs some areas updating, quiet area, but plenty of things happening in the hotel. Fantastic animation team and excellent staff.
Stayed 10 nights in Oct 2017

8/10 Good

Sheedy, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money hotel!
Really good value for money stay with a nice pool for adults and a fun pool for kids. Great beach with a range of things to do; e.g., hire boats and go on glass bottom boat rides. A tad noisy at night but on the whole, I would highly recommend a stay. Only half an hour from the airport on a good run.
View From Room
View On Beach
View From Steps
View From Path

10/10 Excellent

Elizabeth, Enniskillen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Miguel Resort Ibiza 2016
Great hotel complex for families and children.Staff all very nice.Requested a room on same floor as my sister prior to our arrival. Entertainment staff all very nice. Zorro great laugh '2 for a fiver'. Went some nights after all inclusive ended to Casey's Irish bar just across from hotel. Very busy, if you don't like noise close veranda door. Brexit has a lot to answer for, euro rate in hotel rubbish, my friend changed £100 and only received 102 euro!Buy a plastic tumbler in hotel if you want a decent sized drink on all inclusive (also helps the environment) Great choice of ice lollies which are very like the real Magnums, cornetto's etc. Wifi only downside. In this day and age we shouldn't need to pay 20euro for a week's wifi in such a large complex. As we were there for 11 days would have been 40 euro, I bought a weeks supply only and used the little bars around the corner for some more. Paid 5 euro on the last day for a few hours as needed boarding passes and had to view emails. Although we stayed in Hotel Cartago as my neice was below in Club San Miguel with younger children we mainly stayed around their pool by day and night entertainment beside Western Saloon is there also. Ate mainly in our hotel, food superb, great choices. You had to book the previous day to eat at other hotel. Chinese restaurant in 8th floor has to have prior booking, just O.K, Main dining also 8th floor, watch out if busy times for lift queues! Great family holiday, would return.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Nice hotel but no nightlife for miles
I enjoyed the hotel, the beach was close and really beautiful. The food was ok for all inclusive. Very much for families with children though

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday holiday
Girls holiday to celebrate a 30th birthday - fantastic secluded location although was sometimes difficult to get a seat round the pool. Lovely beach as an alternative with some great water sports (recommend hiring the paddle boats with the slide and heading off into the bay for a couple of hours!) Would recommend hiring a car if you stay here so you can access some of the other parts of the island. Parking is very limited at the hotel so be prepared to walk up the hill if you return later at night. Although we were all inclusive, the local restaurants in the town were fabulous. Would definitely consider staying again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andy, England

Liked: Staff & service
Fantastic location in a beautiful bay.
The hotel way very good, clean and excellent food. The staff were helpful and friendly and there were no language difficulties. The location was fantastic! Rooms were clean and adequate but were fairly basic. The bathroom would benefit from modernisation. The air conditioning would not run for more than approx 2hrs meaning that you woke up too hot during the night; this really needs addressing! Food was very good quality and catered for various tastes. The Chinese was excellent but was difficult to book (had to be booked several days in advance for groups larger than 4). The only real grumble was the lifts which were inadequate for the amount of people. We were on the 7th floor of 8 and it regularly skipped our floor, filled up on the 8th floor before stopping at ours full!! I would recommend this hotel.
View from our balcony

8/10 Good

P, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet family hotel and resort.
The hotel was situated about 40 mins via a private transfer from the airport. It is situated on a steep hill above a lovely cove which has a sandy beach with a range of watersports and boat trips. The reception, restuarants and cocktail bar (9.30pm to 11pm) are at level 8 and the pool at level 0, and then a ramp down to the beach hotel, beach western bar. Food in main restuarant was varied and good and you could book the chinese restaruant 24 hrs in advance. Western bar was open noon to 11pm and snacks cooked freshly noon to 6pm included hotdogs, burgers, chicken nuggets, chips and tuna salad/sandwich available. Choice of 3 bar in hotel, 1 at western bar and you could use the bars, pool of the beach club as well. Choice of every type of drink. Bought a big refillable plastic beaker for 2 euros as otherwise drinks served in small plastic cups. Never any real queues at the bar. You could ask for cornettos, magnums, juice lollies at the pool bar. The nighly entertainment was not very good, except a couple of nights when they had more professional acts on. Buses go beside the beach to the hippy market on a Wedensday and are very cheap compaed to orgainised tours. it is a quiet family orientated resort, which has a gift shop and one supermarket in the resort. Rooms very clean, only problem was that air conditioning is set to turn off every two hours, which means you wake up very hot during the night an dhave to turn it on.

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mrs J A, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Miguels perfect stay
Stayed Monday to Friday was really impressed so clean and have to say food as good as it gets for all inclusive, great cocktails, tapas and Chinese who could ask for more!

6/10 Okay

Patricia Maureen, Cocentaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Good Facilities, but!
Excellent location and very well looked after hotel in general, with the exception of the Western SallonBar, which was frankly grubby and unwelcoming and seemed only to offer poor junk food. Catering in the hotel was mainly very good with quiet a variety of good well prepared food on offer. Spolit by the undrinkable restaurant mechine made coffee etc. The orange juice was abismal watered down tartazine! This same, only more watered down version was used in the bars to make cocktails, which in turn were undrinkable. There was a large ammount of extra charges, wi-Fi, rooom safe, etc that seemed a little pricy when compaired to other hotels. The opening times of bars and restaurants were quite restricted and not very convininet. For example the Chines resaurant, that had to be pre-booked, only opened for one hour (7-8). This leasd to a stampeed when it opened of guest trying to get food from the tiny servery and eat thier "special" meal in a hour. All in all a resort with masses of potential, s short on the small details, but these are the little things that make you unsure if you will return.

10/10 Excellent

sue, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Excellent food, friendly staff. Very clean, great location on beach

8/10 Good

Lukey

Liked: Cleanliness, staff & service, room comfort
Good hotel on the beach
Good value family holiday lots of activities and best of all on the beach we had a good room with amazing sea view room cleaned every day - clean bedding new towels We loved going on the aqua bus to see the sunset at San Antonio and going to the hippy market on the bus (air condoned coach) both good value We enjoyed the cocktails at night in the cocktail bar Good water sports and good swimming pools

10/10 Excellent

Rolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fantastic, rooms a bit old fashioned but cleaned everyday. Lots of friendly staff, kids entertained did not want or anything. Had a lovely holiday and will deffinitley go back.

10/10 Excellent

Aïssétou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel située dans un lieu exceptionnel
Notre séjour était superbe nous avons passé un excellent séjour entre sœurs dans ce bel hôtel magnifiquement situé La vue de notre chambre était splendide le personnel très agréable et professionnel La nourriture était variée et en grande quantité J’ai préféré les desserts aux entrées Le poisson’ et la viande assez bien cuisiné Par contre les plats pas toujours tops car manque de sel et d’assaisonnement mais dans l’ensemble on y mange très bien car il y a énormément de choix Le petit déjeuner est copieux mais les viennoiseries pas très bonnes L’hôtel est d’une propreté irréprochable Les animations sont tops et les shows proposés le soir ont été vraiment magnifiques Une équipe et un hôtel au top rien à ajouter J’y retourner sans hésiter
Vue splendide de l’hôtel
Port Saint Miguel
Vue exceptionnelle de la terrasse du Bar
Dessert succulent
Stayed 6 nights in Jul 2020

10/10 Excellent

Ivete

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casal com 2 bebes muito satisfeito.
Hotel 3 estrelas fantástico. Otimo custo x beneficio. Longe do centro mas com uma praia fantástica a frente. Equipe muito atenciosa e Eficaz. Casal com 2 bebes muito satisfeito. No próximo ano voltaremos
Stayed 7 nights in Sep 2019

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da würde ich jederzeit wieder. Buchen
War alles super leider ist der Zimmer See aufgebrochen worden sonst war alles super
Stayed 5 nights in Sep 2019

6/10 Okay

Francesca

Travelled with group
Liked: Cleanliness, staff & service
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sul mare con panorama mozzafiato. Bella spiaggia e bel mare trasparente (tantissimi pesci). Lettini e ombrelloni a pagamento ma comunque tanti posti su spiaggia libera. Tantissime le attività da fare in spiaggia ma a pagamento. Camere curate con letti comodi. Bellissimo e comodo terrazzino. Il bagno é cieco e senza aereazione ed é un problema in 4 , bisognerebbe ristrutturare in quanto molto datato. Pulizie buone. Asciugamani sempre fresche e pulite. Servizio reception ottimo .Tutti gentili, sorridenti e cordiali (grazie in particolare ad Arianna) e parlano in italiano . Cucina da migiorare per gli standard italiani ma grazie al bravissimo chef Claudio che si inventava sempre qualcosa di buono. Bravo, volenteroso, pieno di entusiasmo e molto gentile. Grande !!! Simpatica , allegra, gentile e brava anche Mary animatrice di Swantour, con cui abbiamo fatto la bellissima escursione a Formentera. Parcheggi gratis sia vicino alla reception che giù (dietro la piscina), abbiamo sempre trovato posto. Piscine gradevoli con bagnini. Sdraio sempre disponibili . Carino l'aperitivo al Tapa Tapa bar dopo le 17 . Peccato poter prendere solo 3 pezzetti di pane e che non facciano cocktails. Ci si aspetterebbe di piu da un all inclusive. Troppa attesa per hot dog e hamburger nel locale vicino alle piscine. Ok perché fatti al momento ma un solo cuoco é davvero poco. Animazione insufficiente sia durante il giorno che alla sera e considerata la zona piuttosto isolata se ne sente la mancanza
Stayed 14 nights in Aug 2019

10/10 Excellent

Melissa, Torino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto. Buffet molto vario. Ottima pulizia sia della stanza che delle parti comuni. Parcheggio gratuito. Tante escursioni partono da vicino all’hotel. Unica pecca ascensori un po’ lenti.
Stayed 10 nights in Aug 2019

10/10 Excellent

Veronica, torino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel silenzioso con vista spettacolare sia dalla camera che dalla sala pranzo. Orari per i pasti flessibili e buffet sempre vario e ben organizzato. Disponibilità di due piscine con bar annessi. Spiaggia comodissima non attrezzata. Negozietti nei dintorni con tutto il necessario a prezzi molto moderati. Parcheggio gratuito in zona. Pulizia hotel ottima sia nelle parti comuni che nelle camera (pulizia giornaliera ottima). Manutenzione super organizzata al minimo problema. Aria condizionata nella camera. Forse unica notanegativa ascensore un po’ lento.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consigliatissimo per famiglie, ottimo per intrattenimento dei bambini che a quanto ho potuto notare avevano da fare per tutto il giorno con gli animatori. Accesso diretto alla spiaggia,cosa non da poco considerando che si è su una cala. La cala è bellissima con sabbia grossolana e acqua limpidissi, va giù velocemente ma merita. Non fateci ingannare dal fatto che l hotel sia datato perché è davvero tenuto pulitissimo.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Prachtige lokatie! Helaas heel erg verouderd: de kamer en badkamer zijn dringend aan vernieuwing toe. Het is een typisch all in hotel waarvan de ziel ontbreekt: buffetten met grootkeuken eten, weinig karakter en ondermaatse drankjes ( zowel alcoholisch als non-alcoholisch).
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

David, Madrid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , estaba bastante limpio y se veía al personal limpiando todo el tiempo, estuvimos 4 días y la habitación la hicieron casi todos los días. Lo único que se podría decir encontra es el parquing con pococas plazas para la capacidad del Hotel , también la afluencia en horas puntas en los ascensores.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto fantastico tutto a portata di mano, ideale per famiglie. Consiglio di noleggiare un'auto per poter uscire la sera con distanze max di mezz'ora Compresa eivissa . A 3km la bellissima spiaggia di benirras dove si può vedere un tramonto unico. La struttura è un po' vecchiotta..L Animazione inesistente per chi la volesse.ma.non era il nostro caso..sicuramente da ristrutturare un po' ma nonostante ciò avevamo camera vista mare bella ..avendo preso la superior anche spaziosa con un ulteriore stanza e terrazzo grande. Cibo buono per un italiano è difficile dire ottimo, ma devo dire che nonostante le recensioni lette..era vario e siamo rimasti più che soddisfatti.c'era il saloon in spiaggia con bibite gelati granite tutto il giorno .Inoltre prenotando con expedia abbiamo risparmiato più di 800 euro scegliendo il volo con orari comodi rispetto a chi lo ha fatto tramite tour operator. Cosa non c'è piaciuto? Nulla.
Stayed 7 nights in Jul 2019