2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews of Huntsville Marriott at the Space & Rocket Center

3.5 out of 5
Huntsville Marriott at the Space & Rocket Center
5 Tranquility Base, Huntsville, AL

Reviews

8.2

Very good

Rating 10 - Excellent. 294 out of 636 reviews" "
Rating 8 - Good. 184 out of 636 reviews" "
Rating 6 - Okay. 87 out of 636 reviews" "
Rating 4 - Poor. 45 out of 636 reviews" "
Rating 2 - Terrible. 26 out of 636 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location.
Stayed 1 night in Mar 2024

10/10 Excellent

steven

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal

Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Stayed 1 night in Dec 2023

6/10 Okay

Jillian

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

TRACY

Travelled with family
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly greeting upon checking in
Stayed 2 nights in Nov 2023

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Great stay. The hotel was near the locations attended, near food and shopping. I wish breakfast was complimentary, this is why I selected the hotel but found once I got to the hotel that breakfast is $20 when you're some kind of marriott member (I'm a Bonvoy member and did not have the option of continental breakfast. The rooms were clean, beautiful view, great service and the hotel was quiet. My family and I enjoyed our relaxing stay.
Stayed 2 nights in Nov 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Marriott was an ideal location to walk to the space center. What I did not like was having to pay for WiFi each day for each phone. Also breakfast was not included. Had all these separate fees and extra fees. We are a retired couple and did not appreciate all the added costs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy check-in. Clean, quiet, safe.
Stayed 1 night in Oct 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Richard, Macon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for side trips, hotel room was clean and spacious. Had a great stay!
Stayed 2 nights in Sep 2023

4/10 Poor

Tiffany

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Pros- Rooms were comfortable. Beds were comfortable but we did find a large stain in the comforter. Continental breakfast did haBe a good selection even tho all the food was cold. Cons- Asked for pool towels since it was empty front desk said someone would bring us some to the pool. No one brought anything so we asked a second time. Never did get towels and had to air dry and walk back to the room wet. Food was very overpriced. Cost almost $100 for the continental breakfast and all the food we got was cold. The butter wouldn’t even melt on my sons pancakes because it wasn’t warm enough.
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Dio

Liked: Cleanliness, staff & service, property conditions & facilities
More menu items at restaurant would be nice.
Stayed 1 night in Aug 2023

2/10 Terrible

Scott

I can't comment on the property as I did not get to stay there. The hotel did not have my reservation and Expedia was freaking useless. I ended up being moved to another hotel and was assured I would not have to pay for the other one...guess what happened? A 160 dollar room so far has cost me over 500. And nobody knows what the problem is. And let's not forget the Expedia guy calling me several times from a personal phone asking for money for food and transportation and telling me if I gave him money he'd give me free nights on my next booking. Then there's my card being used in another country right after I got of the phone with him.
Stayed 1 night in Aug 2023

8/10 Good

Nathaniel

Stayed 2 nights in Aug 2023

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was well-located and pretty quiet. We chose this hotel because we wanted to be able to walk to the Space and Rocket Center. The restaurant (Southern Chop) was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

HORACE, monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
AC very noisy
Stayed 1 night in Aug 2023

4/10 Poor

Andy

Liked: Staff & service
MILK WAS SOUR - BACON WAS LIKE LEATHER-EGGS WERE COLD AND IT COST 15$
Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Stayed 1 night in Aug 2023

10/10 Excellent

Jasmyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Josh

Travelled with family and small children
Liked: Amenities
All the people were very professional and took their time. The greeters at the door both days were wonderful to talk to. This is the customer service that has been fading from so many businesses. Thank you for a great night with my family.
Stayed 1 night in Aug 2023

10/10 Excellent

Leon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were nicely comfortable, better than many other Marriott stays, and the rooms climate was not sticky or all over the place temperature wise like some others. The stay was very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Matt

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

James

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best digs by Space center/camps
Great place to stay for Space Camp Aviation Challenge. Staff was incredible! Especially Ty the shuttle driver who went above and beyond to help us. Food (had lunch in bar) was amazing! Highly recommend.
Stayed 1 night in Jul 2023

2/10 Terrible

Deneisha

Stayed 1 night in Jul 2023

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are on day 9 of a 14 day road trip. We were so happy with our room. We especially liked the bathroom. The shower and shampoos and soaps were spectacular. The hotel was in walking distance from the space and rocket center where we were visiting the next day. We stopped at the restaurant for breakfast and were terribly disappointed. All the food was cold and the quality mediocre. The price was outrageous considering the quality. When you consider that we could have paid less for a room at another hotel and had breakfast included, it was very disappointing, considering the quality we normally expect from Marriott. Save yourself the money and go to Starbucks.
Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was very convenient to the space center camp facility where we went to pick up our grandson. Very quiet facility and walking distance to the space program.
Stayed 1 night in Jul 2023

6/10 Okay

Ashley

Liked: Staff & service
Hotel was dated in some areas
Stayed 1 night in Jun 2023

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Reserved 2 queen beds, only had 1 king available
Stayed 1 night in Jun 2023

2/10 Terrible

Josh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023

4/10 Poor

Alex

Travelled with family
Disliked: Staff & service, room comfort
Meh- move on.
The hotel was damp. The AC would not cool our room below 72. When we called the front desk- they never answered. Out of 5 light bulbs 4 were out.
Stayed 1 night in Jun 2023

10/10 Excellent

Edward Richard

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud elevator
Great hotel and location for Space camp. The only issue was the super loud elevator dings that woke us up a few times at night. We were two rooms away from the elevator, and could hear every time it stopped on the floor. We would only stay again if we could have a room all the way down the hall. Otherwise, it was comfortable and clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Brandon

Stayed 1 night in Jun 2023

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

STEPHEN, MARIETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very polite and accommodating

10/10 Excellent

JAMES, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for drop off & pick up at Space Camp.
Stayed 1 night in Jun 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were so impressed with the staff at this hotel…from the front desk to the restaurant everyone was very friendly and helpful. The rooms were clean, parking was included, and our kids enjoyed the view of the space center.
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service, property conditions & facilities
Great property and loved the balcony option
Stayed 2 nights in May 2023

8/10 Good

Misty

Stayed 3 nights in May 2023

4/10 Poor

Rupesh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel location wise on the campus of US Rocket and Space Center. The check-in staff should be better trained on the location of the room. She told us our room is in Cabana on the corner and we circumnavigated entire property trying to find our room with our 7 years old and we’re back to reception. Then she tells us she is training and doesn’t know we should TRY finding the room in the main block which thankfully we did.
Stayed 1 night in May 2023

10/10 Excellent

Rhonda

Stayed 1 night in May 2023

2/10 Terrible

mary charlotte

Travelled with family
Disliked: Staff & service
No room service, broken ATM, limited dining with no silverware or drinks, rude staff in dining area. Nothing in the so called snack bar, no Starbucks, no staff, the staff there didn’t care and diverted everything to a different staff member, who then diverted it to another staff member. Felt like I was in the twilight zone. The air freshener made me feel sick in the hallways it was just all around horrible experience. The night time bar staff was great and the front desk on Sunday other than that I won’t be staying at a Marriott again!!
Stayed 2 nights in May 2023