Reception

Reviews of Fairfield Inn & Suites Athens I65

2.5 out of 5
Fairfield Inn & Suites Athens I65
21282 Athens Limestone Ln, Athens Limestone Lane, Athens, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 487 reviews" "
Rating 8 - Good. 109 out of 487 reviews" "
Rating 6 - Okay. 18 out of 487 reviews" "
Rating 4 - Poor. 14 out of 487 reviews" "
Rating 2 - Terrible. 8 out of 487 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Seyma Goluoglu - General Manager on 15 Apr 2024
Dear Liz, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens, AL. We are very glad to hear that you enjoyed your accommodations with us. We hope to serve you again in the future and looking forward to your return. Safe Travels.

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel very clean beds are way too soft for my taste. The staff was friendly housekeeping was a little overly enthusiastic but overall good experience
Stayed 1 night in Apr 2024
Response from Seyma Goluoglu - General Manager on 8 Apr 2024
Dear Justin, Thank you so much for taking the time to review us at Fairfield Inn & Suites in Athens, AL. We are very glad to hear that you enjoyed the cleanliness of the hotel. We take that very serious. I am sorry that beds were little softer than your liking. Please let me know if we failed short on being professional. We hope to serve you again in the future. Safe Travels.

10/10 Excellent

Erik, Louisville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel of our trip. Super clean with plenty of space. I assumed all hotels were fairly standard size, but this was bigger in both hallways and the rooms/bathrooms. Breakfast was great. Danielle was awesome and helpful at breakfast. The staff was all nice and helpful.
Stayed 1 night in Apr 2024
Response from Seyma Goluoglu - General Manager on 8 Apr 2024
Dear Erik, Thank you so much for taking the time to review us at Fairfield Inn & Suites in Athens, AL. We are so glad to hear about your accommodations being nice. I will make sure to pass along your kind words about Danielle. She is definitely one of our shining stars. Thank you so much for your business and hope to serve you again in the future. Safe Travels.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Seyma Goluoglu - General Manager on 28 Mar 2024
Dear Michael, Thank you so much for taking the time to review us. We are very sorry that we did not meet your expectations for a perfect stay. We hope to serve you again in the future.Safe Travels

4/10 Poor

Amanda, Russiaville

Travelled with family
Liked: Cleanliness, property conditions & facilities
The walls were paper thin. Sounding like a running of the bulls from the room above us all night, up until 11pm. Then they started again at 630 in the morning. Very hard to get any rest. Super disappointed considering how much we paid. Front desk was unable to help or compensate us due to booking on a third party site.
Stayed 1 night in Mar 2024
Response from Seyma Goluoglu - General Manager on 25 Mar 2024
Dear Amanda,I'm truly sorry to hear about your unpleasant experience with the noise disturbance during your stay. Rest assured, your feedback is valuable to us, and we will address this issue with the utmost urgency to ensure such situations are minimized in the future. If there's anything else we can assist you with or if you have any further details to share, please feel free to let us know.

10/10 Excellent

Kate

Nice and quiet. Tv channels were very disappointing
Stayed 1 night in Mar 2024
Response from Seyma Goluoglu - General Manager on 5 Mar 2024
Dear Kate, thank you so much for taking the time to review us. We are very glad to hear that you had a nice and quiet stay. We are very sorry about TV Channels being disappointing. We hope that we can serve you again in the future. Safe Travels.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Seyma Goluoglu - General Manager on 26 Feb 2024
Dear Mitchell,You are Excellent!Thank you so much for taking your time to review us at Fairfield Inn & Suites. We are glad that you enjoyed your stay. We love to serve you again in the future.Safe Travels.

10/10 Excellent

keith

Liked: Staff & service, property conditions & facilities
Pubic hairs in bathroom
Stayed 1 night in Feb 2024
Response from Seyma Goluoglu - General Manager on 12 Feb 2024
Dear Keith,Thank you for bringing this matter to our attention. We understand that cleanliness and hygiene are important factors in maintaining a pleasant environment, especially in shared spaces like bathrooms. We apologize if you have encountered any issues regarding pubic hairs in the bathroom.We take cleanliness seriously and strive to ensure that our facilities are well-maintained at all times. We will address this issue promptly by conducting a thorough cleaning and inspection to prevent any recurrence.If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to let us know. Your satisfaction is our top priority, and we appreciate your feedback as it helps us improve our services.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
V FC
Stayed 1 night in Feb 2024
Response from Seyma Goluoglu - General Manager on 6 Feb 2024
Dear Joseph,Thank you so much for your review. We hope to serve you again in the future. Safe Travels.

8/10 Good

Kimberly

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Seyma Goluoglu - General Manager on 30 Jan 2024
Dear Kimberly,Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens, AL. We are glad to know that you enjoyed your accommodations. Looking forward to serving you again in the future. Safe Travels.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk were so friendly & nice. They even upgraded our room. The hotel was clean, room was great and the breakfast was super! Would definitely stay here again.
Stayed 1 night in Jan 2024
Response from General Manager - Seyma Goluoglu on 26 Jan 2024
Dear Andrea,Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens, AL. We are so proud to hear that you find our staff friendly & nice and hotel clean. We hope that you will choose us again on your next trip to the area. Safe Travels.

10/10 Excellent

Kimberly, New Palestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin process was very easy, property and room were nice and breakfast was very good.
Stayed 1 night in Jan 2024
Response from General Manager - Seyma Goluoglu on 22 Jan 2024
Dear Kimberly,Thank you so much for taking the time to review us. We are glad to know that you enjoyed you accommodations. We are looking forward to your return. Safe Travels.

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. Room was pristine. We enjoyed our stay.
Stayed 1 night in Dec 2023
Response from Seyma Goluoglu - General Manager on 12 Jan 2024
Dear Rose,You are Exceptional! We are so happy that we got the chance to serve you. Safe Travels and we hope to see you on your next trip.

10/10 Excellent

Demetrio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We were traveling home from our holiday visit up north. We always try to stay at Fairfield and this one did not disappoint.
Stayed 1 night in Dec 2023
Response from Seyma Goluoglu - General Manager on 4 Jan 2024
Dear Demetrio, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens I-65. We are so glad to hear your kind words. We love to serve you again in the future and looking forward to your return.

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to PCB
Very nice hotel. Great place to stay on our way to PCB. Warm welcome. Room was nice size and clean. Breakfast was fantastic.
Stayed 1 night in Dec 2023
Response from Seyma Goluoglu - General Manager on 26 Dec 2023
Dear Trip to PCB. Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens I-65. We really appreciate your kind words and would love to serve you again in the future. Safe Travels & Happy New Year.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Seyma Goluoglu - General Manager on 26 Dec 2023
Dear Brian, thank you so much for taking the time to review us at Fairfield Inn & Suites Athens I-65. We are glad to know that you enjoyed your stay and hope to serve you again in the future. Happy New Year!

4/10 Poor

RICHARD

Stayed 1 night in Nov 2023
Response from Seyma Goluoglu - General Manager on 26 Dec 2023
Dear Richard, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens I-65. We are sorry to see that we failed you. Please help us to correct our issues by letting us know where we fall short. Thank you so much for your business and Happy New Year.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Seyma Goluoglu - General Manager on 15 Nov 2023
Dear Patrick, Thank you so much for taking the time to review us. We are glad to hear that you enjoyed your accommodations. We hope to serve you again in the future. Safe Travels.

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people at the front desk. Room pretty clean. Nice bathroom
Stayed 1 night in Oct 2023
Response from Seyma Goluoglu - General Manager on 3 Nov 2023
Dear Olga, We are so glad to hear that you enjoyed your stay from cleanliness to customer service. We hope that we can serve you again in the future. Safe Travels.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florida trip
We were greeted by the same clerk as last time. She is so perky, gracious and friendly, making it a wonderful check in experience. She was accommodating to freeze our freezer packs to use the next for traveling with medication. She was very helpful and gave us great information for dining places. The room and bathroom were very clean and just as pictured on the website. The breakfast area was clean and kept well stocked. There was a great variety available to please anyone. We will definitely stay here if we are in the area.
Stayed 1 night in Oct 2023
Response from Seyma Goluoglu - General Manager on 2 Nov 2023
Dear Robert,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our staff provided friendly and helpful service throughout your stay. It's great to know that your room was clean and matched the pictures, and that the bathroom met your expectations as well. We take pride in creating a peaceful environment for our guests, so we're glad to hear that you enjoyed your stayed. We look forward to welcoming you back next time you are in town and providing another exceptional experience for you. Safe travels!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florida trip
From the time we checked in to the time we left, we were very impressed how friendly and helpful everyone was to us. The room was very clean and exactly like pictured. The bathroom was very clean. We had a first floor room near the lobby but it was very quiet. We loved our stay and plan on coming back on our way home.
Stayed 1 night in Oct 2023
Response from Seyma Goluoglu - General Manager on 24 Oct 2023
Dear Robert, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our staff provided friendly and helpful service throughout your stay. It's great to know that your room was clean and matched the pictures, and that the bathroom met your expectations as well. We take pride in creating a peaceful environment for our guests, so we're glad to hear that you enjoyed a quiet stay despite being near the lobby. We look forward to welcoming you back on your way home and providing another exceptional experience for you. Safe travels!

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023
Response from Seyma Goluoglu - General Manager on 11 Oct 2023
Michelle, Thank you so much for taking your time to review us at Fairfield Inn & Suites Athens AL. We hope to serve you again in the future and looking forward to your return.

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Seyma Goluoglu - General Manager on 3 Oct 2023
Dear Sydney,Thank you so much for your kind review. We are glad to know that you enjoyed your accommodations. We hope to serve you again in the future and looking forward to your return.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The toaster in the breakfast area was broken. Other than that, everything was in order! Would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 2 Oct 2023
Dear Cheryl, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens, AL. We are glad to hear that you enjoyed your stay. We appreciate that you let us know about the toaster, and we are right on it to take care of it. We love to serve you again in the future. Safe Travels.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop
Enjoyed. Got in late, quick check in. Quiet & comfortable.
Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 28 Sept 2023
Dear Mary, We are very glad that we got the chance to serve you. We hope to see you again. Safe Travels.

6/10 Okay

Susan

Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 20 Oct 2023
Dear Susan,Thank you for taking the time to review us at Fairfield Inn & Suites Athens. We are sorry to see that we did not Wow! you. Please let us know if there is anything we can do different to serve you better next time you are in town. Thank you for your business and safe travels.

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 28 Sept 2023
Dear Bethany, Thank you so much for your business. We hope to serve you again. Safe Travels.

8/10 Good

Barbara

Liked: Staff & service
Staff at the front desk was super helpful and friendly.
Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 11 Sept 2023
Dear Barbara, Thank you so much for your positive review. We are thrilled to know that you enjoyed your stay. Please let us know what we can do to make your stay perfect. Safe Travels.

10/10 Excellent

Dana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved your employees and very clean will stay again
Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 10 Sept 2023
Dear Dana. And we Loved you! Thank you so much for your kind review and looking forward to serving you again in the future.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Seyma Goluoglu - General Manager on 10 Sept 2023
Dear Deborah, Thank you for your kind review. We hope to serve you again.

10/10 Excellent

Kandy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the room was nice.
Stayed 1 night in Aug 2023
Response from Seyma Goluoglu - General Manager on 8 Sept 2023
Dear Kandy,Thank you for taking the time to review us at Fairfield Inn Athens, AL. We are so glad to hear that you found your accommodations clean and nice. We hope to serve you again in the future and looking forward to your return.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Seyma Goluoglu - General Manager on 4 Sept 2023
Dear Joseph, Thank you so much for your review. We hope to serve you again in the future and looking forward to your return. Safe Travels.

10/10 Excellent

BRENDA, SYCAMORE

Stayed 1 night in Aug 2023
Response from Seyma Goluoglu - General Manager on 28 Sept 2023
Dear Brenda, Thank you so much for your business. Hope to serve you again. Safe Travels.

8/10 Good

Angelica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, good breakfast bar
Stayed 1 night in Aug 2023
Response from Seyma Goluoglu - General Manager on 22 Aug 2023
Dear Angelica, we are glad to know that you found your accommodations quiet and clean, and enjoyed the breakfast. We hope to serve you again. Safe Travels.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Business Traveler
Easy check-in. Comfortable bed. Super friendly staff. Good breakfast. My AC was awesome!
Stayed 3 nights in Aug 2023
Response from Seyma Goluoglu - General Manager on 7 Aug 2023
Dear Daniel,Thank you so much for your kind words. We are very happy to hear that you enjoyed your stay. Hope to serve you again.Safe Travels

4/10 Poor

Lauren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checkin was terrible
Stayed 1 night in Aug 2023
Response from Seyma Goluoglu - General Manager on 22 Aug 2023
Dear Lauren,We are very sorry to hear that your check in was not good. We will definitely investigate and do the right correction for it not to happen again. Hopefully you will give us another chance to serve you. Safe Travels.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff in every position. Enjoyed the stay would stay again!
Stayed 1 night in Jul 2023
Response from Seyma Goluoglu - General Manager on 31 Jul 2023
Dear Sheila, thank you so much for taking the time to review us. We are so glad to hear you enjoyed and really appreciate the kind words. We hope to serve you again in the future. Safe travels.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and spacious. Good value.
Stayed 1 night in Jul 2023
Response from Seyma Goluoglu - General Manager on 24 Jul 2023
Dear Thomas,Thank you so much for taking the time to review us at Fairfield inn Athens. We are so happy to hear about your stay being clean and spacious. We hope to serve you again, and looking forward to your return.Safe Travels.

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Booked thru Expedia for 5 people with room describing a king size bed and double pullout sofa. Room was a single pullout sofa and there were no roll away beds available. This location has no double pullout sofas. Don’t book without calling actual location first
Stayed 1 night in Jul 2023
Response from Seyma Goluoglu - General Manager on 18 Jul 2023
Dear William,Thank you for taking the time to review us. We are sorry to hear that there was no roll away bed available since limited amount we have and it is first come first serve. We hope that everything else was accommodating for you. Safe Travels.

10/10 Excellent

Jeanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff and so convenient for our travels!
Stayed 1 night in Jul 2023
Response from Seyma Goluoglu - General Manager on 18 Jul 2023
Dear Jeanne, Thank you so much for taking the time to review us at Fairfield Inn Athens. Your kind words will be pass along to rest of my Team. We love to serve you again in the future and looking forward to your return.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice sized, clean room
Stayed 1 night in Jul 2023
Response from Seyma Goluoglu - General Manager on 12 Jul 2023
Dear Jennifer, Thank you so much for your review. We are vert happy to hear that you enjoyed your stay. We look forward to serving you again. Safe Travels.

10/10 Excellent

Shawn

Stayed 1 night in Jun 2023
Response from Seyma Goluoglu - General Manager on 12 Jul 2023
Dear Shawn, Thank you so much for your review. We are glad to know that you enjoyed your stay. We look forward to serving you again. Safe Travels.

10/10 Excellent

Steve

Stayed 1 night in Jun 2023
Response from Seyma Goluoglu - General Manager on 12 Jul 2023
Dear Steve, Thank you so much for your review. We are glad to know that you enjoyed your stay. We look forward to serving you again. Safe Travels.

10/10 Excellent

Rogene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Seyma Goluoglu - General Manager on 30 May 2023
Dear Rogene. Thank you so much for taking the time to review us at Fairfield in Athens, AL. We are so glad to know that you enjoyed your stay. Looking forward to your return. Safe Travels.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2023
Response from Seyma Goluoglu - General Manager on 22 May 2023
Dear Victor,Thank you so much for your review. We love to serve you again. Safe Travels.

10/10 Excellent

Danny, Mount Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was so helpful and welcoming.
Stayed 1 night in May 2023
Response from Seyma Goluoglu - General Manager on 8 May 2023
Dear Danny, Thank you so much for your review. It is always our pleasure to serve our guest. We are looking forward to your return. Safe Travels.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient
Stayed 1 night in Apr 2023
Response from Seyma Goluoglu - General Manager on 24 Apr 2023
Dear Robert, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens. We are glad to know that you enjoyed your stay. We hope to serve you again. Safe Travels.

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2023
Response from Seyma Goluoglu - General Manager on 24 Apr 2023
Dear Jeremy, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens. We are glad to know that you enjoyed your stay. We hope to serve you again. Safe Travels.

8/10 Good

Shantay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast line
Breakfast lack essentials had only one waffle maker you had thirty guest trying to make waffles.They need to expand that area.
Stayed 1 night in Mar 2023
Response from General Manager on 20 Mar 2023
Dear Shantay,Thank you so much for taking the time to review us. We are glad to see that you had a good stay. We are very sorry to hear that you had to wait for your waffle. Hopefully in the future Marriott will require for us to extend our area for more. We love to serve you again in the future and looking forward to your return.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Athens
Nice hotel away from traffic. Very quiet.
Stayed 1 night in Mar 2023
Response from General Manager on 20 Mar 2023
Dear Pamela,Thank you so much for taking time to review us. We are so glad to hear that your stay was nice and quiet. We hope to serve you again when you are in town. Looking forward to your return. Safe Travels.