Villa (King) | Terrace/patio

Reviews of Potters Apartments

3.5 out of 5
Potters Apartments
Wine Country Drive Nulkaba, Hunter Valley, Nulkaba, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 289 out of 827 reviews" "
Rating 8 - Good. 372 out of 827 reviews" "
Rating 6 - Okay. 104 out of 827 reviews" "
Rating 4 - Poor. 50 out of 827 reviews" "
Rating 2 - Terrible. 12 out of 827 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay to enjoy all the Hunter has to offer coupled with an easy pub dinner on site if you enjoy a wine tour during the day. The facilities also include a free EV charger, BBQ area etc and the rooms were very clean and spacious. Totally recommend them.
Stayed 2 nights in Jan 2024
Response from Reservations on 21 Jan 2024
Thank you for your feedback.We are happy to hear that you have enjoyed your staying using our facilities.

6/10 Okay

Yvette

Travelled with family
This place is good enough if staying for a night or two. Don’t expect anything too flashy and you will be comfortable. Yes it is outdated and could do with a facelift. But, felt safe enough and located about 10 mins from some wineries and Hunter Valley Gardens.
Stayed 1 night in Jan 2024
Response from Reservations on 8 Jan 2024
Thank you for your feedback.We are slowing updating rooms and hope to have them finished before your next visit.

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservations on 28 Dec 2023
Thank you for your ratings

8/10 Good

Shitiz

Liked: Property conditions & facilities
Nice property, tennis court and two swimming pools were a big plus, property was quite big and lot of space around. The onprem pub/brewery was very convenient. Staff was Professional and helpful. Only word of warning is the wifi was not available in the unit we were staying and mobile reception (Optus) was quite poor (1 or 2 bars depending on location).
Stayed 4 nights in Dec 2023
Response from Reservations on 28 Dec 2023
Thank you for your feedback

10/10 Excellent

Kirrily

Liked: Cleanliness, amenities, property conditions & facilities
I felt secure and safe. The room was clean and had great facilities including the kitchenette. I would recommend putting a door on the shower though as water went everywhere after showering. Easy access and located close to restaurants and shops. I would stay there again.
Stayed 2 nights in Dec 2023
Response from Reservations on 28 Dec 2023
Thank you for your feedback

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The apartment was a great size, the facilities were everything we needed. Food was good at the pub. Would definitely stay again!
Stayed 1 night in Dec 2023
Response from Reservations on 28 Dec 2023
Thak you for your feedback

10/10 Excellent

Maher

Business traveller
Liked: Cleanliness, staff & service, amenities
It was really good , clean ,quiet and it’s close to do shopping.
Stayed 1 night in Dec 2023
Response from Reservations on 8 Dec 2023
Thank you for your feedback

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Reservations on 28 Nov 2023
Thank you for your ratings

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reservations on 28 Nov 2023
Thank you for your ratings

8/10 Good

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reservations on 26 Nov 2023
Thank you for your ratings

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Reservations on 20 Nov 2023
Thank you for your ratings

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023
Response from Reservations on 8 Dec 2023
Thank you for your ratings

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff don’t know room capacity and contents. Room dark, dingy, dirty, noisy, mattress like a block of concrete, poor quality interior and contents. Bathroom gross and old. A/c worked well, pool ok.
Stayed 2 nights in Nov 2023
Response from Reservations on 13 Nov 2023
Thank you for your feedback.We believe you booked the wrong room type more so than there actually being anything wrong with the room.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Nov 2023
Response from Reservations on 6 Nov 2023
Thank you for your feedback

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
The WiFi was non existent where we were, otherwise everything else was good.
Stayed 2 nights in Oct 2023
Response from Reservations on 6 Nov 2023
Thank you for your feedback

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Reservations on 2 Nov 2023
Thank you

8/10 Good

Saskia

Travelled with family
Liked: Cleanliness, staff & service
We loved the location, it's very central to everything the Hunter Valley has to offer. The layout of the park is very convenient and the pool area is very nice. The only thing we missed were some hooks, racks or line for hanging towels, swimwear and clothes?
Stayed 2 nights in Oct 2023
Response from Reservations on 26 Oct 2023
Thank you for your review

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful country surroundings, plenty of space. We travelled with friends for a day on the green. We found a beautiful spot under a gorgeous gum to have a drink before a great dinner at the pub on site. The next day the bud to the event was directly at the premisis. Will definitely be staying here again
Stayed 2 nights in Oct 2023
Response from Reservations on 22 Oct 2023
Thanks you for your excellent review

8/10 Good

Mardi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Reservations on 22 Oct 2023
Thank you

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacios surroundings, room excellent
Stayed 2 nights in Oct 2023
Response from Reservations on 12 Oct 2023
Thank you for your review

6/10 Okay

Kokie

Travelled with family
Disliked: Staff & service, amenities
There was no information in the room about the property for example a map of the property or the wifi password. The website said the room was for 3 people. We booked for 3 and found only one bed in the room. I asked for a 'trundle' bed or cot for our youngest child but was told it would cost extra even though the room is for 3 people. It's a shame because the location and the actual property lay out is perfect. Looks like they are lacking staff to help make it a great place to stay.
Stayed 1 night in Oct 2023
Response from Reservations on 10 Oct 2023
Thank you for your review. The room sleeps 3 if using the existing bedding. Yes it is correct that there is an extra person fee if using an extra bed.

6/10 Okay

Aaron

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs new bathroom facilities such as tub and decent showering room.
Stayed 2 nights in Oct 2023
Response from Reservations on 10 Oct 2023
Thank you for your review

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff.
Stayed 1 night in Oct 2023
Response from Reservations on 10 Oct 2023
Thank you for your review

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Simply the best
Simply fantastic always great service and quiet I stay at potters every trip
Stayed 3 nights in Sep 2023
Response from Potters on 2 Oct 2023
Thank you Michael

8/10 Good

Leonie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable and convenient location
Great location for our needs,close to a dining at the brewery. Could do with a bit of updating, but it was clean, the bed very comfortable and staff very pleasant.
Stayed 2 nights in Sep 2023
Response from Reservations on 27 Sept 2023
Thank you for your feedback

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness
Very clean and fresh towels daily lovely friendly staff
Stayed 3 nights in Sep 2023
Response from Reservations on 18 Sept 2023
Thank you for your feedback

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reservations on 29 Aug 2023
Thank you for your ratings

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2023
Response from Reservations on 29 Aug 2023
thank you for your ratings

8/10 Good

Franz

Business traveller
Liked: Cleanliness, staff & service, amenities
Was perfect for what we required close to our work site
Stayed 2 nights in Aug 2023
Response from Reservations on 29 Aug 2023
Thank you for your feedback

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Potter Apartment
Good place to stay Quote Big apartment Good heater Spacious parking - FOC Very helpful ladies at the front desk I like the nature surrounding the apartment In the aame complex, there are 1 bar + 1 resto with very nice apple tart
Stayed 1 night in Jun 2023
Response from Reservations on 25 Jun 2023
Thank you for your positive feedback.We look forward to your next stay.

10/10 Excellent

Stephen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unit was very clean, Quite close to Restaurant and Hotel, Coffee Sachets in rooms need to be upgraded, very small issue but would give 10 out of 10 in all other areas
Stayed 1 night in May 2023
Response from Reservations on 30 May 2023
Thank you for your feedback.

10/10 Excellent

Jacob

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for what we were looking for
Stayed 2 nights in May 2023
Response from Reservations on 22 May 2023
Thank you for your positive feedback.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Great Facilities
Stayed 2 nights in Apr 2023
Response from Reservations on 5 May 2023
Thank you for your feedback

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant motel room. Nice bathroom. To be called an apartment I would have thought it would have had a kitchenette with a sink. Other items provided were microwave, toaster etc., which were fine.
Stayed 2 nights in Apr 2023
Response from Reservations on 2 May 2023
Thank you for your feedback.

10/10 Excellent

DEON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room nice quiet surrounds
Stayed 1 night in Apr 2023
Response from Reservations on 2 May 2023
Thank you for your feedback.

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Always quiet and close to everything
Stayed 2 nights in Apr 2023
Response from Reservations on 27 Apr 2023
Thank you for your feedback.

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Apr 2023
Response from Reservations on 27 Apr 2023
Thank you for your feedback.

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Peace & quiet
Stayed 2 nights in Apr 2023
Response from Reservations on 11 Apr 2023
Thank you for your feedback

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful villa’s.
Stayed 2 nights in Apr 2023
Response from Reservations on 11 Apr 2023
Thank you for your feedback

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean big rooms,close to the pub
Stayed 2 nights in Mar 2023
Response from Reservations on 5 Apr 2023
Thank you for your feedback

6/10 Okay

Tony

Liked: Staff & service, amenities
Good location
Stayed 2 nights in Apr 2023
Response from Reservations on 5 Apr 2023
Thank you for your feedback

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service
My friend and I were very impressed with this accommodation . Clean and tidy , helpful staff and great area . Next time we visit the Hunter Valley we will definitely book in again . Lynn .
Stayed 2 nights in Apr 2023
Response from Reservations on 4 Apr 2023
Thank you for your feedback.We look forward to your next visit.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Reservations on 27 Apr 2023
Thank you for your ratings.

10/10 Excellent

Latoya

Liked: Cleanliness, property conditions & facilities
It was a beautiful place the outdoor settings was very lovley . The whole area was very nice ,the apartment was clean n tidy no worrys at all with that.
Stayed 1 night in Mar 2023
Response from Reservations on 26 Mar 2023
Thank you for your feedback.We look forward to your next stay

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2023
Response from Reservations on 23 Mar 2023
Thank you for your feedback.

8/10 Good

Carolyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
A comfortable large room with adequate facilities!Glad the aircon was working as it was such a hot weekend! TV was old and pixated a lot.Shower with bath a bit precarious for older guests as there was no rail to hold on to.
Stayed 3 nights in Mar 2023
Response from Reservations on 21 Mar 2023
Thank you for your feedback

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed comfy and friendly staff
Stayed 2 nights in Feb 2023
Response from Reservations on 19 Feb 2023
Thank you for your feedback

6/10 Okay

Pascale

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room service never made the bed. Bed was left undone. There was stains and a oily substains on the bedside table. I was not cleaned to standards. Second, the bathroom window was not covered with a curtain. People from outside can see inside. The hazy bathroom windows provided no privacy.
Stayed 2 nights in Feb 2023
Response from Reservations on 9 Feb 2023
Thank you for your feedback.Rooms are not serviced daily, for this to happen you did need to let reception know you required the service.

8/10 Good

Annette

Stayed 1 night in Feb 2023
Response from Reservations on 13 Mar 2023
Thank you for your ratings.

6/10 Okay

Jennefer

Liked: Staff & service, room comfort
My husband and I usually stay here. We love it. However this time around our room's standard wasn't up to the standard the Potters Apartments normally is. Our room wasn't slightly as clean ie there was an empty can and ashtray in the outdoor seats and the bed sheets had dark grey ball fluffs. The cold water in the shower also wasn't working. We were only staying for a couple of nights as we were on a road trip back to Sydney so we didn't bother asking for another room. We had already settled in and we just wanted to switch off and relax. Hoping this is just a one off. We will de
Stayed 2 nights in Jan 2023
Response from Reservations on 13 Jan 2023
Thank you for your feedback. we have fixed the cold-water issue and will be discussing the rest with housekeeping.We look forward to your next visit.