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Säntis - Das Hotel

3.5 star property
Hotel with 2 restaurants, steps from Saentis Cable Car

Choose dates to view prices

Located near Säntis Cable Car, Säntis - Das Hotel offers a tranquil escape with free breakfast and a beautiful garden. Enjoy mountain biking, snowshoeing, sledding, or relax at the spa. Two restaurants serve regional specialties, and a business center caters to working travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Spa
  • Laundry
  • Pet-friendly
The current price is NZ$559
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds
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About the area

Map
Schwägalp, Hundwil, Appenzell Ausserrhoden, 9107

What's nearby

  • Saentis Cable Car - 1 min walk - 0.0 km
  • Iltios Unterwasser Cable Car - 27 min drive - 27.2 km
  • Wildhaus-Oberdorf Ski Lift - 30 min drive - 30.3 km
  • Gondelbahn Wildhaus-Gamplüt - 32 min drive - 32.0 km
  • Wasserauen-Ebenalp Cable Car - 33 min drive - 31.5 km

Getting around

  • Nesslau-Neu St. Johann Station - 12 min drive
  • Wattwil Station - 22 min drive
  • Zurich Airport (ZRH) - 85 min drive

Restaurants

  • ‪Gasthaus Alpenrose - ‬30 min drive
  • ‪Berggasthaus Aescher - ‬47 min drive
  • ‪Berggasthaus Bollenwees - ‬55 min drive
  • ‪Bären - ‬17 min drive
  • ‪Berggasthaus Seealpsee - ‬50 min drive

About this property

Säntis - Das Hotel

Hotel near Säntis
Located close to Saentis Cable Car, Säntis - Das Hotel provides free breakfast, a terrace and a garden. Adventurous travellers may like the mountain biking, snowshoeing and sledging at this hotel. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Laundry facilities, a bar and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • An electric car charging station, wedding services and a banquet hall
  • A lift, a front desk safe and a 24-hour front desk
  • Multilingual staff, meeting rooms and tour/ticket information
Room features
All 68 rooms boast comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as safes and sound-insulated walls.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and cots/infant beds (surcharge)
  • Bathrooms with showers and hairdryers
  • 42-inch LCD TVs with satellite channels
  • Heating, daily housekeeping and desks

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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
9.6 out of 10, Exceptional, 11 reviews
The price is NZ$775
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Parking and transport

  • Electric car charging station on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Gasthaus Passhöhe
  • Panoramarestaurant Säntis
  • Schwägalp

Things to do

  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Sauna
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 25.0 per night

Payment types

Important information

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Crib (infant bed) fee: CHF 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Säntis Das Hotel Schwagalp
Säntis Das Schwagalp
Säntis Das Hotel
Säntis - Das Hotel Hotel
Säntis - Das Hotel Hundwil
Säntis - Das Hotel Hotel Hundwil

Frequently asked questions

Is Säntis - Das Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much does it cost to stay at Säntis - Das Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Säntis - Das Hotel on 18 Nov 2025 start from NZ$559.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Säntis - Das Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Säntis - Das Hotel?

Checkout is at 11 AM.

Where is Säntis - Das Hotel located?

Situated in a regional park, this spa hotel is steps from Saentis Cable Car and 2.8 mi (4.5 km) from Säntis. Iltios Unterwasser Cable Car and Wildhaus-Oberdorf Ski Lift are also within 20 mi (32 km).

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Reviews

Säntis - Das Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 0 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location
Stayed 1 night in Mar 2025

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonntag Morgenessen vom Hotel auf dem Säntis Gipfe

Alles war wirklich top! ausser ich würde niemals mehr an einem Sonntag Morgen zum Morgenessen auf den Säntis fahren, viel zu viele Leute und die Organisation lässt zu wünschen übrig. Beim Ankommen mit der 1. Bahn, hat es keine Verantwortlichkeit die einem entgegennimmt und platziert. Also sitzt man irgendwo hin und muss dann den ganzen Platz nochmals wechseln, mit bereits vollem Teller. Das kann man besser organisieren, eine Person bzw. 2 an jedem Eingang zum Empfang der Gäste.
Stayed 1 night in Nov 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück war eher Bescheiden
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It was so serene. The wellness center was perfect for the end of our European holiday. Would highly recommend. The only recommendation (albeit very minor) I would have for the hotel is to offer some meal options that are a little more healthy/simple. But other than that, we absolutely loved our stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles top und nur empfehlenswert
Stayed 1 night in Apr 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay with an Amazing view

The view from the room was breathtaking and the complimentary treat was a welcomes surprise. Additionally, the town of Appenzell nearby is beautiful and welcoming. The only minor issue with our stay was that the coffee machine near the reception area was out service. Wish there was at least a hot kettle to make tea as the room does not include one. Lastly, use of wellness area was an additional fee, and based on the description alone, we did not think the cost was worth it. Maybe on a future trip we would revisit this. Overall, the Hotel is a wonderful option for those wishing to view the top of Säntis or explore the Appenzell area.
View from Hotel room
Stayed 1 night in Apr 2022

2/10 Terrible

Sean

Disliked: Staff & service

Hotel.com fails rate protection; ruins family trip

Booked hotel in June 2021 only for hotel to not honor their published rate. I thought i was protected by Hotel.com guaranteed pricing policy but Agent Ben only gave non-viable options for other properties. Not even in close proximity to original destination. Also lied about guaranteed rate policy/protection. And saying the company is no longer a partnered hotel because they ended their contract. Hotel is very much still available. In the end, definitely ruined a great family experience and no remedy or consideration for their failures.
Stayed 1 night in Dec 2021

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Sehr schöne Zimmer und sehr sauber. Modern eingerichtet. Komme sicher wieder.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, kleine aber schöne Zimmer. Die Herren an der Reception haben einen super Job gemacht. Sehr zuvorkommend, freundlich und speditiv ;). Das Service Personal am Abend (unser Kellner) war ebenfalls sehr freundlich und effizient unterwegs. Was die Effizienz angeht, dann kann man das vom Service Personal tagsüber im Restaurant, leider nicht behaupten. Sie laufen eher unkoordiniert und deshalb wartet man lange, bis man bedient wird, bis man die Karte bekommt (das geht nämlich nicht in einmal) und bis dann das Getränk kommt. Schade, da gibt es wirklich Verbesserungspotenzial. Ansonsten ein interessantes Hotel an einem wunderschönen Ort vor „dem“ spektakulären Berg und einer atemberaubenden Kulisse.
Stayed 1 night in Feb 2021

2/10 Terrible

Ekaterina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Absolut enttäuschend

Das Säntis Hotel wurde uns an einem Startfeld Event vorgezeigt und angepriesen, weshalb wir uns zur Buchung entschieden hatten. Der Service liess bezgl. Freundlichkeit und Professionalität von Beginn an zu wünschen übrig. Wir wurden rauh begrüsst, beim Checkin unterbrochen (ja, das erzähle ich ihnen noch und warten sie, das kommt gleich!). Der Start verlief schonmal holprig. Als uns dann bekannt gegeben wurde, dass für unseren Tag keine Spaslots mehr übrig waren (wir haben mehr Gäste als Verfügbarkeit!) war die Enttäuschung gross. Weshalb lässt man mehr Gäste ins Hotel als Spaplätze verfügbar sind oder erweitert die Spaverfügbarkeit nicht bis 10:00 abends? Wir haben schliesslich einen slot am nächsten Tag erhalten um 12:00. Die Zimmer sind gross, ruhig und die Betten weich. Es ist fraglich, weshalb aber eine grosse Glasscheibe bei der Dusche/Schlafzimmer als Trennung benutzt wurde (immerhin gibts einen Vorhang!). Auch der Wasserkocher hat uns gefehlt. Immerhin hat die Rezeptionistin mit rauhem Ton gesagt, dass die ja kein Room Service anbieten und wir das im Restaurant holen können. Abendessen war schliesslich erst um 19:30 möglich (vorher ist alles für nicht-hotel-gäste reserviert!), obwohl wir extra mittags angerufen und bezgl. Abendessen um 18:30 gefragt hatten. Am nächsten Morgen fragten wir freundlich nach, ob ein late check out nach dem spaslot möglich wäre (wir hatten ja erst einen slot nach check out, von 12:00-13:30 erhalten), worauf uns entgegnet wur
Stayed 1 night in Dec 2020

8/10 Good

Lily

Liked: Cleanliness, property conditions & facilities

Schön, aber Preis-Leistung nicht gerechtfertigt

Das Hotel ist cool - modern, mit faszinierenden Details. Die Zimmer sind gross, allerdings war ich überrascht, dass es weder einen Temperaturregler noch Fussbodenheizung gab: die Heizkörper waren ausgeschaltet, es war kalt im Zimmer. Im Badezimmer hab es keine Heizung die Fliessen ware SO kalt! Unser zimmer sollte Bergblick haben, war aber Nordseite mit Waldblich und nicht sehr privat. Warum das Frühstück so gut bewertet wurde, kann ich nicht verstehen. Der Kaffee war gut, allerdings gab es an warmer Auswahl Rührei (nicht fein, sehr trocken), Rösti (gut, und toll, dass es angeboten wurde), hart- und weichgekochte Eier. Ich habe mit dem weichgekochten angefangen - das Eigelb war wachsig, das Eiweiss schlabberig). Was fein war, waren die "Cold-Cuts": kleine Auswahl lokaler Produkte, qualitativ hochwertig. Yoghurt und Birchermüsli, sowie Brot und croissants waren gut. Was mir gefehlt hat, war etwas frisches (Tomaten, Gurken, Früchte...). Das Personal war freundlich, nur durch Masken und Plexiglas musste man extrem laut reden um verstanden zu werden. Schön fand ich, dass ein Tisch im Restaurant reserviert wurde mit der Hotelzimmerbuchung, 2 Zeiten zur Auswahl. Schade fand ich, dass nicht das selbe mit der Sauna gemacht wurde: wir hätten gern Freitag nach unserer Wanderung zum Hotel gehen wollen, es hatte aber keinen Platz mehr. Samstag Früh um 9h konnten wir gehen - und ich muss sagen, der wellness Bereich ist zwar klein, aber sehr schön!
Stayed 1 night in Nov 2020

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, erste Renovierungen notwendig

Immer noch schönes Hotel am Berg Säntis. Betonbau, moderne Zimmer, gutes Frühstück. War schon 4 x dort. Man merkt jetzt dass es mit den ersten Problemen losgeht. Japanische Toilette , jedoch Fernbedienung fehlte (kaputt?). Sofa auf dem Zimmer hatte 2 grosse Flecken (Zimmer 320). Sonst sehr sauber, tolle Dusche. Bettwäsche nicht sehr angenehm. Zimmer sehr warm
Stayed 1 night in Sep 2020

10/10 Excellent

Mirjam, Baden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen super Aufenthalt. Das Essen war sehr köstlich, der Spa Bereich sehr erholsam und der Ausblick aus dem Zimmer auf den Säntis war wunderschön:) Wir kommen gerne wieder!
Stayed 1 night in Sep 2020

10/10 Excellent

Sascha, Weiningen TG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, gutes Essen, hammer Aussicht und schnelle Abläufe!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr ruhig gelegen - auch für längeren Aufenthalt

Super Hotel, sehr professionell geführt mit sehr freundlichem Personal. Grosse Zimmer. Dusche und Lavabo sind in das Zimmer integriert, was dieses sehr grosszügig erscheinen lässt. Das WC ist in einem separaten Raum. Die Glasscheiben, welche den Nassbereich abtrennen, sind sehr schön aber nachts auch gewohnheitsbedürftig, damit man nicht hinein läuft. Gratisparkplätze: Es können die Parkplätze der Säntisbahn gratis benutzt werden, sofern es noch freie Plätze hat. Die Hoteleinstellhalle kostet aber zusätzliche 15.--. Die Stockwerksverteilung ist etwas gewohnheitsbedürftig: Parterre = Eingang zur Säntisbahn. 1. Stock = Hoteleingang / Restaurant / Morgenessen / Kasse Säntisbahn. 2. Stock = Reception. Der Lift vom Parterre führt nur in den 1.Stock. Dort muss in den Hotellift gewechselt werden. Im ersten Stock hat es aber einen Eingang von den oberen Parkplätzen der Säntisbahn her.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage mitten in der Natur

Modernes, neuwertiges Hotel, prächtige Aussicht mitten in der Natur. Personal freundlich und bemüht. Gesamtangebot überzeugend, incl. Restaurant und Frühstück.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
freundliches Personal Saunalandaschaft Wellness auch nach Checkout noch benutzbar
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist toll - einfach einzigartig. Sauber Zimmer mit eleganter, durchdachter Ausstattung, sehr zuvorkommendes Personal. Ich kann nur Positives berichten! Okay, preislich ist es ganz sicher kein Schnäppchen, aber das weiß man ja schon, bevor es in die Schweiz geht...
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

It was a beautiful area and the rooms were very nice and clean.
Stayed 1 night in Aug 2019

10/10 Excellent

Gert-Jan, Kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel at Säntis is nothing like a 3* hotel. I would give it 4 1/2* for sure. From check in to check out the staff looks sfter you, is super friendly and help ful. The rooms are comfortable and well equipped. View of the mountain is stunning. The restaurant serves a very good breakfast buffet as well as dinner. Quality of the food is very high using a lot of regionally sourced products, inclusing cheese from the cheese fsctory across the street. We especially liked the short-holiday package that included half-board, a lunch pakket and a cable car ride up the Säntis mountain and the opportunity to have breakfast at the mountain top without any surcharge. In the dorect vicinity of the hotel there are a number of beautiful hiking tracks for various skill and stamina levels. We are already planning to come back.
Stayed 3 nights in Aug 2019

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderness Hotel mit sehr teuren Extras

Immer noch sehr schönes Hotel aber die Highlights müssen jetzt alle extra bezahlt werden, daher werde ich das Hotel nicht mehr buchen. Früher war Frühstück auf der Bergstation kostenlos möglich, jetzt müssen 15! sfr bezahlt werden. Ebenso parken: jetzt 15 sfr/Nacht.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Glasabgrenzung zur Dusche war sehr orginel. Es animiert zu erotischen Gedanken, hat funktioniert.
Stayed 2 nights in Jul 2019

10/10 Excellent

Kenneth R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New & Nice!

Note: I visited Schwägalp a few years ago when the old wooden hotel was still there. It was a very scenic place back then, but the new hotel is quite nice too and architecturally impressive. Time marches on!) We (senior couple, California) had a wonderful 2-nite stay in early Feb19. Unfortunately, the cable car was down due to an avalanche, but we walked snow trails and had a great time. The weather was perfect, sunny and 100% blue skies - lucky. We'll return when cable car (Schwebebahn) is back up and running. May take a while. The staff was excellent. An extraordinary thing happened: we had a young man as our waiter in hotel restaurant the first nite (2/5). We mentioned to him how delicious the "house bread" was. He had the kitchen staff bake us a loaf to take with us! He wrapped it up, the whole 9 yards. This is truly above and beyond. I have never had this happen in 60 years of travel. What a nice gesture. The young man is a huge asset to the hotel. General: I'm a big fan of Switzerland and have travelled through the country often over the decades and since the 1970s I've ridden all the train routes to exhaustion. Schwägalp (i.e., Säntis Hotel) should be on everyone's list for a visit - a delightful place. Foot stomp: they have a nice spa in the hotel. Bring a bathing suit! Robes & slippers are provided. We used public transportation to reach hotel. As usual in CH all connections were right on time. I REALLY like that! We'll be back.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
They over charged us we paid all most 660 usd all most 30 percent more. No one told us upfront that there will be extra charges
Stayed 1 night in Jan 2019

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Bestens. Leider konnte man wegen des schlechten Wetters nicht auf dem Säntis frühstücken. Dies sollte man sich bewusst sein. Das Hotel und Personal waren top!
Stayed 2 nights in Dec 2018