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"The staff was excellent. Very professional, helpful and friendly."

"I had a really nice stay, the room was great with a lot of space. The staff were lovely and super helpful. It's a very easy walk into the town centre. Would definitely stay again. "

"Very clean hotel, the staff were very friendly and helpful. The area is accessible to all the part of Antwerp that we wanted to visit. However the walls of the rooms are very thin and the amenities basic (only shampoo, no conditioner, for example), the keyless entry code to your room is quite loud to enter (especially when your partner is sleeping), but overall an excellent hotel "

"Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy. The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it...

"I arrived early after my plane landed at 7am My room was ready to go so I could check in, have a shower and get to the office Just amazing "

"Great location, nice rooms, kind staff, and easy check in/out!"