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Quelen Austral

2.0 star property
Travelers find serenity in garden surroundings while enjoying practical amenities like charcoal grills, in-room WiFi, and attentive 24-hour service

Choose dates to view prices

Quelen Austral offers a peaceful retreat surrounded by gardens while providing practical comforts. Guests can stay connected with in-room WiFi, take advantage of convenient luggage storage, and prepare meals on the charcoal grills.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$113
13 Jan - 14 Jan 2026

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Cabin

Cabin

Cabin

Highlights

Heating
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Electric kettle
Cable channels
Living room
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Single Bed and 1 Large Single Bed

View all photos for Cabin

Cabin | Front of property

Cabin

Highlights

Heating
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Electric kettle
Cable channels
Living room
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Large Single Bunk Bed

View all photos for Cabin

Cabin

Cabin

Highlights

Heating
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Electric kettle
Cable channels
Living room
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bunk Bed

Cabin

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
Living room
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
Living room
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Lago Pinto Concha, S/n, Hualaihué, Los Lagos, 5860000

What's nearby

  • Hornopirén National Park - 11 min drive - 8.4 km

Restaurants

  • ‪Cafetería Rincón Piedra Lobo - ‬2 min walk
  • ‪Cocinería el Pescador - ‬3 min walk
  • ‪Restorán Central Plaza - ‬1 min walk
  • ‪Mercado Central de Hornopiren, Hualaihué, Region De Los Lagos - Chile. - ‬3 min walk
  • ‪Hosteria Doña Tato - ‬13 min drive

About this property

Quelen Austral

Property highlights
Quelen Austral provides amenities, such as a garden and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Charcoal grills, luggage storage and smoke-free property
  • A 24-hour front desk
Room features
All guest rooms at Quelen Austral have amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

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8.4 out of 10, Very good, 47 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Quelen Austral Hotel
Quelen Austral Hualaihué
Quelen Austral Hotel Hualaihué

Frequently asked questions

Is Quelen Austral pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quelen Austral?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Quelen Austral on 13 Jan 2026 start from NZ$113.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quelen Austral?

There is free parking nearby.

What time is check-in at Quelen Austral?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quelen Austral?

Checkout is at noon.

Where is Quelen Austral located?

Situated in Hualaihué, this hotel is 9.1 mi (14.7 km) from Hornopirén National Park.

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Reviews

Quelen Austral Reviews

8.2

Very good

8.6

Cleanliness

4.8

Amenities

9.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly folks
Stayed 1 night in Mar 2025

8/10 Good

JJ

Friendly staff that worked hard to get the room ready for us. Fun town with great food and scenery
Stayed 1 night in Jan 2025

6/10 Okay

LUIS

Disliked: Amenities
No towels, no soap. Had to go and ask for them at 10 pm when I wanted to take a a shower. They are still under construction, so noisy and dusty.
Stayed 1 night in Dec 2024

6/10 Okay

Jacqueline

Disliked: Amenities
No check in staff. Thankfully one of the workman contacted someone because they were on a 3 hour lunchbreak. Shower did not drain.We had no towels in our room. Room is comfortable and slept well. So that has upped the rating.
Stayed 1 night in Nov 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy cottage, well located
Stayed 1 night in Feb 2025

10/10 Excellent

Joao Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Atendimento de ótima qualidade! Super atencioso! Prestativo! Muito bem localizado. Acesso a tudo muito fácil. A restaurante, mercado, próximo a balsa! Recomendo !
Stayed 1 night in Dec 2024

10/10 Excellent

Arely

Stayed 1 night in Jul 2025

8/10 Good

heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Augusto Miguel

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Stayed 1 night in Dec 2024

6/10 Okay

Manuel

Stayed 1 night in Feb 2024