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Reviews of ibis Hua Hin

3 out of 5
ibis Hua Hin
Petchkasem Road Hua Hin 87, Prachubkirikhan, Hua Hin, Prachuap Khiri Khan

Reviews

8.0

Very good

Rating 10 - Excellent. 176 out of 694 reviews" "
Rating 8 - Good. 358 out of 694 reviews" "
Rating 6 - Okay. 107 out of 694 reviews" "
Rating 4 - Poor. 29 out of 694 reviews" "
Rating 2 - Terrible. 24 out of 694 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Preeyapa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Sep 2023

8/10 Good

Rachaya

-
Stayed 1 night in Aug 2023

6/10 Okay

anothai

Stayed 1 night in Jul 2023

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its OK
the stay was OK but your staff dont speak enough english and dont know the area well enough to help a tourist
Stayed 2 nights in May 2023

8/10 Good

Kai Tah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed.

10/10 Excellent

Anakkhasorn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing "I can say that the pool was to cold for me. Otherwise it is a great family place or singles place

10/10 Excellent

jeanette

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE took the family cat with us. Everything worked out ok. No problem at all with that. This is a budget hotel with pretty well managed services. Everything was clean and well organized. The restaurant is a bit average but OK. Parking is sometimes an issue but they have second parking area opposite. So no major issues with that.
Stayed 2 nights in Nov 2022

10/10 Excellent

Suchaow

Good
Stayed 2 nights in Sep 2022
Response from Ms. Prakarat Pitilerd– Hotel Manager on 20 Sept 2022
Dear Khun Suchaow,We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Your sincerely,

2/10 Terrible

Michael

Travelled with group
Disliked: Staff & service
Consideration for handicapped Seniors
Stay as to be expected - no consideration for senior or handicap parking - i'm OK with off site parking - but to run across a busy city street as a fresh operated hip replacement - asked if there is a shuttle in PM - reply yes - only the morning the driver for the shuttle did not show up for work - at 10 PM no onsite parking - no Handicapped Parking - only off site - no shuttle - packed up - requested refund of $68.17 at the desk - can not refund - Loaded the car - after car was loaded, clerk came & said, "Oh, you can now park at the red zone in front of the entrance - that was too late - booked with Hotel.com a room for 2 nights.
Stayed 1 night in Aug 2022
Response from Ms. Prakarat Pitilerd– Hotel Manager on 23 Aug 2022
Dear Me. Michael,Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Your sincerely,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced Schweppes
Stayed 3 nights in Aug 2022
Response from Prakarat Pitilerd - Hotel Manager on 12 Oct 2022
Dear Mr. Kevin,We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely yours,

8/10 Good

Chua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ms. Prakarat Pitilerd– Hotel Manager on 23 Aug 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,IBIS HUA HIN

8/10 Good

MARCIO, SANTOS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Have been back to this place many times Comfortable and clean rooms,helpfull staff Good location, petfrendly ,easygoing hotel Wipaporn(office manager) is the right person in right place (Super) Ann and Pang (front desk helpers) Good times are back in Hua hin! Cheers!
Stayed 3 nights in Apr 2022

8/10 Good

MARCIO, SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

2/10 Terrible

Ben Prasit

Stayed 1 night in Apr 2022

10/10 Excellent

Satanphop

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quick weekend stay
Stay for a quick weekend getaways. The check-in was super fast and team is friendly. Overall design is similar to any Ibis, so nothing to rave about. The room is comfortable and spacious without complicated furniture etc. The room does smell a bit moldy when I enter, and the wall are paper thin, so you can definitely hear everyone. The shower is ok, small and standard of Ibis. No amenities except shower gel, so don't forget to bring your own.
Stayed 1 night in Dec 2021

8/10 Good

Tanut

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, easy access.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, meet the ibis standard
It was a nice short stay with very nice staff. It met the standard of ibis. Good location that allows us to walk to the beach only 5 minutes walk and 10 minutes walk to Cicada market. Only one tiny comment, we paid for a buffet breakfast but we got one breakfast set instead. I understand the COVID conditions, but it could be better if the hotel offers us more than one main dish which was slightly small.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Reasonable price with standard room condition & service
Stayed 1 night in Jan 2021

10/10 Excellent

Athipong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Wipaporn Achakingkaew on 4 Oct 2020
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The crew didnt clean our room on our second day.
Stayed 2 nights in Sep 2020
Response from Wipaporn Achakingkaew on 4 Oct 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Good service. Excellent breakfast. One criticism. Rooms need to have USB charging outlets. Bring your own . Front desk does not have them
Stayed 1 night in Jul 2020
Response from Wipaporn Achakingkaew on 8 Aug 2020
Dear Valued Guest, Thank you for sharing your nice comments It's great to know that you liked our room, facilities, friendly staff and location. At ibis, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience. It is great to know that you will be our future returning guest! We look forward to welcoming you at ibis Hua Hin soon! Best Regards, Wipaporn Achakingkaew Assistant Front Office Manager

10/10 Excellent

LUIS GABRIEL

Stayed 3 nights in Jul 2020
Response from Wipaporn Achakingkaew on 8 Aug 2020
Dear Valued Guest, Thank you for sharing your nice comments It's great to know that you liked our room, facilities, friendly staff and location. At ibis, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience. It is great to know that you will be our future returning guest! We look forward to welcoming you at ibis Hua Hin soon! Best Regards, Wipaporn Achakingkaew Assistant Front Office Manager

10/10 Excellent

Hatyaiman, Hatyai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still in Ibis Standard as super clean in the room.
Stayed 1 night in Jul 2020
Response from Wipaporn Achakingkaew on 8 Aug 2020
Dear Valued Guest, Thank you for sharing your nice comments It's great to know that you liked our room, facilities, friendly staff and location. At ibis, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience. It is great to know that you will be our future returning guest! We look forward to welcoming you at ibis Hua Hin soon! Best Regards, Wipaporn Achakingkaew Assistant Front Office Manager

10/10 Excellent

Hatyaiman, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few excellent points : - Clean and super clean in the room and public area - Prime location near shopping area - Strictly on Social Distancing esp Breakfast ........hotel staff taking care like a la cart, booking slot of breakfast timing to limit no of guest
Stayed 1 night in Jul 2020
Response from Wipaporn Achakingkaew on 14 Jul 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

4/10 Poor

Pavich

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from Wipaporn Achakingkaew on 14 Jul 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Wipaporn Achakingkaew on 14 Jul 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

6/10 Okay

Mallada

Travelled with family
Disliked: Cleanliness
Worth to stay
Stayed in ibis Hua Hin many times, never got clean room but dusty in front of the fridge everyday and any time. Otherwise, the room looks very modern, however quite small and cramped. Bad wifi. Enough parking lots, inattractive swimming pool because it is on the ground floor right beside of parking lot. Breakfast very atmospheric and relaxed. Beach is a 4 minute walk down the alleyway nearby.
Stayed 1 night in Jun 2020
Response from Wipaporn Achakingkaew on 14 Jul 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
al excellent sericr
Difficult time as the cot if virus shut down was taking effect but they didn’t let it bother them and the standards were impeccably high.
Stayed 3 nights in Mar 2020
Response from H7276 on 2 Apr 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2020

4/10 Poor

Supaporn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Supaporn

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place!
Is a typical Ibis hotel, breakfast not so “good” just normal, room are big but is very convenient and walkable to the market. In the front desk have shuttle company you can connect with Emmy she will give you a great service and good price , totally trustable!
Stayed 2 nights in Feb 2020
Response from H7276 on 12 Mar 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location easy use of shuttle and green trucks. Bathroom needed a good scrub all around the door and base hinges and door seal. They were discus ting.
Stayed 1 night in Feb 2020
Response from H7276 on 15 Feb 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

2/10 Terrible

Kemmika

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is such a problem
I found poops in the toilet and sand on the bed, questionable on cleanliness of the hotel. Informed this to front office staff but couldn't care less
Stayed 1 night in Jan 2020
Response from H7276 on 3 Feb 2020
Dear Valued Guest, Thank you for choosing ibis Hua Hin for your memorable moment with your family! Please note that the size of room is designed to provide the essential service and facilities to the guests at the best value for money. This is to ensure that you will have a worry free trip at great value. We apologies for any inconvenience that might have caused during your stay with us. We have already discussed with our management team for solution and improvement. At ibis, we aim at providing our guests with friendly welcome, warm services, and great value for money for a wonderful experience, therefore your feedback is very important to us. We hope to welcome you again at any ibis hotels in Thailand for another ibis experience! Best Regards, Wipaporn Achakingkaew Assistant Front Office Manager

8/10 Good

DANUPOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from H7276 on 26 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No toiletries provided, toilet paper was hung in an awkward position. Worst of all, is was not clear in the web that family room bunk bed is only for children. We were unable to cancel on spot and was charged 500bhat for an extra person. Will never visit again, can get better value hotel along same route.
Stayed 1 night in Jan 2020
Response from H7276 on 19 Jan 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. for the familyroom in expedia websit they have detail for condition can sleeps 4 people (including up to 2 children), if you come with extra person for adult the hotel we have additional charge as per hotel policy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a 3 star hotel positioned about 2/3 miles from Hua Hin city Centre. The hotel was close to the beach. Room was fairly small but clean with balcony with a distant sea view possible Breakfast buffet was adequate with both Western and Eastern food available for the mixed nationality clientele Staff were mostly pleasant and helpful.
Stayed 17 nights in Dec 2019
Response from H7276 on 16 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Assistant Front Office Manager

10/10 Excellent

DANUPOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from H7276 on 11 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cholthicha Wutthi Front Office Manager

4/10 Poor

AgnesNg, Singapore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Unhappy when checking in, staff is unfriendly n ask to pay for extra when I already book for a family room for 3Adults. 2) Never do the housekeeping properly, never empty the bins in the room.
Stayed 2 nights in Jan 2020
Response from H7276 on 8 Jan 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be explain that the capacity of Family room is 2 adults + 2 children (under 12 years old). The extra adult will be charge as per the hotel policy and announce in the website. The experience and problem that you encountered i.e. the housekeeping job. Rest assured that all points mentioned are being checked and adjustments made, where applicable in order to improve the quality of our services to meet the needs of our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cholthicha Wutthi Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are amazing! Our room is upgraded from standard to family for free in our New Year trip. The bed is super comfy and love bears & Playstation in the room. My mom forget a mobile in the room and staffs get in touch with us quickly before we left the hotel. They make our trip perfect!
Stayed 1 night in Dec 2019
Response from H7276 on 8 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cholthicha Wutthi Front Office Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient & well located but lack of nearest amenities like big shopping mall etc.
Stayed 3 nights in Dec 2019
Response from H7276 on 4 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cholthicha Wutthi Front Office Manager

8/10 Good

nisit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from H7276 on 4 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cholthicha Wutthi Front Office Manager

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from H7276 on 4 Jan 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cholthicha Wutthi Front Office Manager

8/10 Good

Bjarne Toft

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except Aircon On low ... still to cold 😤 Will be back
Stayed 1 night in Dec 2019
Response from H7276 on 28 Dec 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cholthicha Wutthi Front Office Manager

8/10 Good

Khongka

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019
Response from ้็H7276 on 22 Dec 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cholthicha Wutthi Front Office Manager