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Reviews of Asur Hotel

3.5 out of 5
Asur Hotel
Hoca Pasa Mh. Ibni Kemal Cd. No:32, Sirkeci, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 301 reviews" "
Rating 8 - Good. 113 out of 301 reviews" "
Rating 6 - Okay. 33 out of 301 reviews" "
Rating 4 - Poor. 3 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Moshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was about 50 minutes from the airport (IST) during peak hours when we arrived and 35 minutes on the way back which was late at night. The staff were super helpful from the time we arrived to the time we left. This includes everyone from the house keeping team, to the waiters, chef and the receptionist (Ilyas). Ilyas provided us with excellent advice and answered any questions we had about Istanbul. He even asked us each day how our day was and what we did. Although most of staff didn’t speak English, they all made an effort to check that we were ok and if there was anything they could do for us. Kaadri did speak some English and always engaged in conversation whenever he saw us. The breakfast was similar each day but extremely varied and plentiful. The rooms were a good size with an excellent bathroom which had a shower panel and a handheld shower option too. The hotel is located within easy walking distance of two tram stops. There are plenty of restaurants and shops around the hotel. If this hotel is within your budget, then you should book it. We didn’t find Istanbul to be a cheap city for eating out, so considering breakfast is included with this hotel, it might make this hotel more economical when budgeting.
Stayed 6 nights in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 6 nights in Apr 2024

10/10 Excellent

lahouari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice.
Stayed 10 nights in Mar 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Nov 2023

10/10 Excellent

ABDELILAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here for 8 nights, it was the best choice I have ever made, the service and staff were so nice, helpful and friendly , the hotel was super clean, the breakfast was so delicious, 10/10 overall, I highly recommend staying here, it was the highlight of my trip. Thank you Asur Hotel for your services !
Stayed 8 nights in Jan 2024

10/10 Excellent

Simarjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve Break
Stayed for four nights over New Years Eve with friends. I can’t rate this hotel highly enough. Location for places of interest, staff for helpfulness and room for cleanliness. Even the Lotus restaurant which offered a 20% discount to guests was fantastic. Will certainly be back
Stayed 4 nights in Dec 2023

10/10 Excellent

Oxana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Blue Mosque and Sophia, spice bazaar and bridge to get to Galata Tower. Tram is around the corner. Tons of stores/restaurants around. But most importantly - staff is so accommodating and friendly- always helpful with advice!
Stayed 3 nights in Oct 2023

10/10 Excellent

UYANGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asur is a hidden gem, in the land of whether or not you are getting the right information, staff were truthful and advised that was best for the guests. An example of this was, the taxi driver we got ourselves were quoting 2000 liras for a ride to the airport and the staff got us a taxi for 1000 liras which is the normal price, a taxi quoted us 500 liras to go to taksim and they said do not go more than 150. I always found comfort in a trustful staff. As for the hotel, it is close to most of the tourist attractions (all walking distance), we went to Hagia Sophia 3 times and it takes 7 minutes to walk there! Everything is so conveniently close like The Grand Bazaar, Galata Tower, Bosphorous etc. The free breakast is also a nice touch, it tastes goood and I loove the fresh bread every morning. I definitely recommend Asur. Love from Canada
Stayed 9 nights in Dec 2023

8/10 Good

Anibal R.

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service
Stayed 12 nights in Nov 2023

10/10 Excellent

Hawraman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is just perfect, if you are a tourist , the location is perfect for you, it’s very close to most of tourist attractions you can walk literally every where, close to public transportation,(Marmaray metro station, Serkeci tramway, Eminuno port & B1 train line) are all less than 5 min walk, staff are super respectful and friendly, the location is safe and remanis busy until late night hours so no need to get scared of empty dangerous Istanbul alleys, but still quite enough to keep you comfortable. But one point to consider, if you are staying in triple rooms the rooms are small , so if you are a person who likes spacious rooms this may not be the best choice for you (only for triple rooms). I have stayed in this hotel more than once & will definately consider it for my future travels also.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zaki and Orhan were very helpful and provided excellent customer service. The only downside was that the hotel is not providing anymore free mineral water.
Stayed 1 night in Nov 2023

10/10 Excellent

Basim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staying in this hotel. The staff was very good and helpful and good breakfast
Stayed 7 nights in Oct 2023

10/10 Excellent

Shehr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, clean rooms and great room service. Location is superb and very convenient. Breakfast has good variety and options. Nothing to complain - the staff was super helpful and nice. Would 100% recommend it. If I come back to Istanbul, will choose to stay here again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel and would highly recommend to everyone if staying in Istanbul. It's in a quiet and lovely location, but close to transport, restaurants and all the sites. Everything is in walking distance. Staff extremely helpful and friendly and the daily breakfast was delicious. Rooms were clean and had all we needed. Would definitely stay here again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Maria, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location, clean and good breakfast!!!
Stayed 3 nights in Oct 2023

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and quiet the masjid 2 minutes away Love this place
Stayed 5 nights in Sep 2023

10/10 Excellent

ada

Travelled with family
Liked: Staff & service
Stayed 5 nights in Aug 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little Turkish 3-star hotel. If you want the Turkish breakfast experience at a low price, this is great. Breakfast tended to be mostly cold, but substantial, with bread, sweets, and a rotating selection of at least 20 traditional Turkish sauces and munchies. We really enjoyed it. The staff is very helpful - and their airport shuttle service is nicely affordable. Overall, this was exactly what we hoped for from our 3-star hotel.
Stayed 7 nights in Aug 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Shaail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service from point A to Z was excellent. The hotel cleanliness rating it excellent. The food excellent the staff very friendly and helpful. If you are looking for great stay, this hotel you don’t want to miss.
Stayed 5 nights in May 2023

10/10 Excellent

Adela, Grand prairie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, the security, the cleanliness, and the staff is very friendly
Stayed 7 nights in Mar 2023

8/10 Good

Shah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Feb 2023

6/10 Okay

Osama

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
The room is too small. The ventilator is the bathroom is noisy.
Stayed 1 night in Feb 2023

8/10 Good

Yessika

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I love the location of this hotel, all the touristic sites were within walking distance. Is located on a nice little street with many dining options, yet is not too too crowded nor noisy.
Stayed 5 nights in Sep 2022

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Mamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great near all the restaurents and historic buildings, the staff was very friendly and helpful. The breakfast was delicious. The furniture was old and need to be changed
Stayed 7 nights in Aug 2022

10/10 Excellent

Taskia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so lovely and the staff are wonderful. Super clean and so close to all the attractions that we walked everywhere. Can’t recommend enough!
Stayed 6 nights in Jul 2022

10/10 Excellent

Hood Mazhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

10/10 Excellent

Nazuma Begum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff and dining staff were very friendly and accommodating. Very helpful with any queries we had. We thoroughly enjoyed our stay at Asur hotel and would recommend it to our friends. As it is situated in a convenient location very close to Tram, metro and ferry station. There are alot of restaurant and dining options as-well as shopping places near.
Stayed 4 nights in May 2022

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine; check in and check out were smooth. My only concern was that the bathroom floor is very slippery due to the wall tiles placed on the floor instead of proper floor tiles. It was hazardous. Staff were friendly.
Stayed 7 nights in May 2022

10/10 Excellent

Mervan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the nice place and the people war very nice end friendly
Stayed 6 nights in Apr 2022

10/10 Excellent

suzan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot fault this hotel at all. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Istanbul. We had a wonderful experience here, This is an excellent property and very convenient.
Stayed 3 nights in Apr 2022

10/10 Excellent

Miriam

Liked: Staff & service, property conditions & facilities
The staff was very friendly, extremely helpful and lovely. I was overall happy with the hotel and it was quite quiet, convenient to transport and all the main points of interest. The only issue was I booked a non-smoking room and when I got there there was a strong smell of smoke for at least 2 days that I couldn't get rid of also given that my room did not have a window into the street which could help the room to air faster. I would also appreciate if the hotel would consider vegan guests more and have at least soya milk for breakfast so it is suitable for vegans or lacto-intolerance people.
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
so bad rooms
The staff was friendly, but the room was so small and each night a smoke smell in the room all the night.
Stayed 5 nights in Feb 2022

10/10 Excellent

Syed Haider Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asur Hotel was an amazing place to stay, they made the first holiday to Istanbul amazing, i picked this hotel as it looked like it was walking distance from the local tourist hotspots and it sure was, few minutes walk from the amazing Hafiz Mustafa store and food spots, the Hagia Sofia, Blue Mosque and Grand Bazar are no longer than a 10 Minute walk but because there is so much to see the walk is quick The Hotel staff were amazing, i dealt with a gentleman named Ilyas who was the best, all of them welcome you with a smile and have good communication skills, the room was the best with a great pleasant view of the Amazing Mosque in the morning and at night when it is lit up. You can ask for something by calling the reception and best believe within a few minutes they will knock your door with what you needed The food within the hotel restaurant is AMAZING, compared to the local street restaurants. we infact ordered room service rather than sitting in the restaurant and its the first time id done this anywhere and wow the food was by far the best along with the experience compared to the local street restaurants they also have shisha to have in the outside seating. You also get a discount as you are staying there, Breakfast is included with wide range of Turkish breakfast options which was nice You may want to take an Iron as they dont provide them, they do have an option to do this just enquire in reception
Stayed 5 nights in Jan 2022
Response from Reservation Management on 2 Feb 2022
Dear Syed, Thank you very much for your warm comment. We hope to see you again in Asur Hotel.

10/10 Excellent

notsure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are especially friendly and helpful. They always had a pleasant demeanor. I had a couple of situations in which they were very quick to help. The breakfast is great, the place is clean, but the rooms are small. The hotel is in a very noise street, but the rooms were very quiet and well sealed.
Stayed 7 nights in Dec 2021

10/10 Excellent

redouane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & location.
Everything was excellent, Zaki was very friendly, very helpful and extremely nice. He fulfilled any of our needs. Excellent Breakfast and location. Sound proof needs some upgrades.
Stayed 2 nights in Nov 2021

10/10 Excellent

Noaman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly staff nothing was too mucj for them. The location is perfect bang smack in the centre of all the main mosques, Hagia Sofia and the Blue Mosque. The old bazaar was close too amd inly a 25 min walk from the hotel so great location.
Stayed 6 nights in Nov 2021

8/10 Good

Naser

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021

10/10 Excellent

Ahmad, London

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Totally recommended.
Stayed 1 night in Nov 2020

10/10 Excellent

Naser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2020

8/10 Good

Natiq Fenjan

Stayed 1 night in Oct 2020

6/10 Okay

Adeeb

Liked: Cleanliness, staff & service
Below average hotel
Below expectation, previous reviews were misleading, room small, no chairs, no blankets and no extra pillows. Bathroom and lobby excellent
Stayed 2 nights in Sep 2020

10/10 Excellent

Ahmad, London

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Asur hotel is amazing. The staff is friendly. The location is beyond super. I totally recommend it.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asur made my stay in Istanbul memorable.
Newly renovated and decorated hotel. Very nice and convenient location. Excellent breakfasts. Very clean; nice bed. The two gentlemen at the reception are so helpful, considerate, cheerful and polite.
Stayed 3 nights in Aug 2020
Response from Mehmet BARTIN on 12 Aug 2020
Dear Vladimir, Thank you for your valuable comments. We will be honored to host you again at our hotel Have a wonderful day :)

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Perfectly placed as a hub for exploration of the city. Clean, pleasant hotel with friendly staff. No complaints at all.
Stayed 13 nights in Nov 2019

8/10 Good

Ahmed

Liked: Staff & service, property conditions & facilities
Good budgeted hotel near the Tourist Points
Overall stay was comfortable and good. Room size is ok but bathroom size is small. Local area is very good and approachable to the main tourist points by foot. Room was very hot and I opened the windows for fresh air and to get the room comfortable.Breakfast is satisfactory with a little menue. Approach is very good from airport by train, 2 minutes walk to Marmaray Sirkeci station and appropriate shuttle service from hotel to airport by just 5 euros.
Stayed 3 nights in Dec 2018